10/10 Exceptional
23 Sept 2023
jenelle
jenelle, 5-night trip
Verified Hotels.com guest review
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Four Points by Sheraton Auckland
4-star hotel with restaurant, near University of Auckland
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Four Points by Sheraton Auckland
Photo gallery for Four Points by Sheraton Auckland
Overview of Four Points by Sheraton Auckland
8.8 out of 10 Fabulous
8.8/10 Fabulous
Property highlights
- Parking available
- Free WiFi
- Air conditioning
- Gym
- Bar
396 Queen Street, Auckland, Auckland, 1010
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- 24-hour fitness centre
- Valet parking
- Self parking
- 24-hour room service
- Coffee shop/cafe
- 24-hour business centre
- Business centre
- 2 meeting rooms
- 24-hour front desk
For families
- Children stay free
- Free cots/infant beds
- Premium TV channels
- Daily housekeeping
- Coffee/tea maker
- Blackout curtains
Room options
View all photos for Room, Non Smoking
Room, Non Smoking
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
View all photos for Suite, 2 Bedrooms, Non Smoking
Suite, 2 Bedrooms, Non Smoking
View all photos for Room, 1 King Bed, View, Tower
Room, 1 King Bed, View, Tower
View all photos for Studio, 1 King Bed with Sofa bed, Balcony, City View
Studio, 1 King Bed with Sofa bed, Balcony, City View
View all photos for Suite, 1 King Bed, Non Smoking, View
Suite, 1 King Bed, Non Smoking, View
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
View all photos for Room, 1 King Bed, View, Tower
Room, 1 King Bed, View, Tower
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
View all photos for Room, 1 King Bed, Non Smoking, Corner
Room, 1 King Bed, Non Smoking, Corner
About this area
What's nearby
- In Auckland Central Business District
- Sky Tower - 9 min walk
- Auckland Ferry Terminal - 16 min walk
- Eden Park - 37 min walk
- Queen Street Shopping District - 1 min drive
- University of Auckland - 1 min drive
- SkyCity Casino - 3 min drive
- Auckland City Hospital - 3 min drive
- Princes Wharf - 4 min drive
- Spark Arena - 5 min drive
- Mt. Eden - 4 min drive
Getting around
Restaurants
- Tony's Original Steak & Seafood Restaurant - 6 min walk
- Federal Delicatessen - 8 min walk
- Kura Sake Bar - 1 min walk
- Coco's Cantina - 12 min walk
- Bite Brazilian Eatery - 1 min walk
About this property
Four Points by Sheraton Auckland
Languages
Chinese (Mandarin), English, French, German, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 255 rooms
- Arranged over 20 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- On-site self-parking (NZD 35 per night)
- Covered on-site valet parking (NZD 55 per night; includes in/out privileges)
- Height restrictions apply for on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- 24-hour room service
Travelling with children
- Children stay for free (see details)
- Children's menu
What to do
- Bike rentals nearby
- Rafting nearby
- Downhill skiing nearby
- Surfing/body boarding nearby
Working away
- 24-hour business centre
- 2 meeting rooms
- Computer station
- Conference space (2045 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 1987
- Safe-deposit box at front desk
- 24-hour fitness centre
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Closed-captioned TV
- Raised toilet seat
- Lowered plug sockets in bathroom
- Lowered view port in door
- Height-adjustable showerheads
- Grab bar near toilet
- Transfer shower
- Lever door handles
Room amenities
Be entertained
- 43-inch TV
- Premium cable channels
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
- Coffee/tea maker
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Blackout curtains
- Soundproofed rooms
- Premium bedding
- Free cot/infant bed
Freshen up
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi and wired Internet
- Phone
Food and drink
- Mini fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Mobile key entry
Special features
Dining
Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
- Credit card charges are subject to an extra charge of 2.5 per cent
Parking
- Self-parking costs NZD 35 per night
- Covered valet parking costs NZD 55 per night with in/out privileges
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.
Contactless check-out is available.
Individually wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland
Frequently asked questions
Reviews
8.8
Fabulous
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Sept 2023
Great place to stay
Steven
Steven, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2023
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2023
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2023
Ka Man
Ka Man, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2023
Jared John
Jared John, 7-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2023
Robin
Robin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2023