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Hoshino Resorts KAI Hakone

4.0 star property
Mountain ryokan in Yumoto with restaurant

Photo gallery for Hoshino Resorts KAI Hakone

Public bath
Exterior
Japanese-style Room with River View FA4
Japanese-style Room with River View FA4
Lobby
Hoshino Resorts KAI Hakone puts you within a 15-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Onsen
  • Air conditioning
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Hot springs
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Japanese-style Room with River View FA4

Japanese-style Room with River View FA4

Japanese-style Room with River View FA4

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Deep-soaking bath
Bidet
Hairdryer
  • 51 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Western-style Room with Living Room and River View TC3

Western-style Room with Living Room and River View TC3 | Living area

Western-style Room with Living Room and River View TC3

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Deep-soaking bath
Bidet
Hairdryer
  • 51 sq m
  • River view
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style Room with River View TD2

Japanese-style Room with River View TD2

Japanese-style Room with River View TD2

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Deep-soaking bath
Bidet
Hairdryer
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style Room with River View FA5

Japanese-style Room with River View FA5

Japanese-style Room with River View FA5

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Separate bath and shower
Deep-soaking bath
Bidet
Hairdryer
  • 58 sq m
  • River view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Western Style Room with Outdoor Bath and River View RA2

  • Sleeps 2
  • 2 Double Beds

Western Style Room With Living Room And River View TC3

  • Sleeps 3
  • 3 Single Beds

Japanese Style Room with River View TD2

  • Sleeps 2
  • 1 Queen Bed

Japanese Style Room with River View FA4

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Japanese Style Room with River View FA5

  • Sleeps 5
  • 2 Double Beds and 3 Single Futons

Similar properties

Public bath

Hoshino Resorts KAI Sengokuhara

  • Onsen
  • Free breakfast
  • Spa
  • Free parking
9.6 out of 10, Exceptional, (58)
The price is AU$1,334
includes taxes & fees
5 Mar - 6 Mar
Hoshino Resorts KAI Sengokuhara
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About the area

Map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312

What's nearby

  • Tenzan Onsen - 10 min walk
  • Hakone Open Air Museum - 16 min drive
  • Hakone Gora Park - 16 min drive
  • Hakone Kowakien Yunessun - 16 min drive
  • Hakone Shrine - 19 min drive

Getting around

  • Tokyo (HND-Haneda) - 86 min drive
  • Tokyo (NRT-Narita Intl.) - 143 min drive
  • Hakone Yumoto Station - 8 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone-Itabashi Station - 9 min drive

Restaurants

  • ‪界箱根御食事処 - ‬1 min walk
  • ‪はつ花そば 新館 - ‬3 min drive
  • ‪箱根暁庵箱根店 - ‬14 min walk
  • ‪ステーキハウス吉池 - ‬4 min drive
  • ‪福久や 九頭龍餅 - ‬5 min drive

About this property

Hoshino Resorts KAI Hakone

Hoshino Resorts KAI Hakone puts you within a 15-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Garden
  • Library

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include deep-tissue massages and massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Renovations and closures

This property is closed from 1 September 2024 to 31 July 2025 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Frequently asked questions

Is Hoshino Resorts KAI Hakone currently open?

This property is closed from 1 September 2024 to 31 July 2025 (dates subject to change).

Are pets allowed at Hoshino Resorts KAI Hakone?

Sorry, pets aren't allowed.

Is parking offered on site at Hoshino Resorts KAI Hakone?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hoshino Resorts KAI Hakone?

Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is noon.

What is there to do at Hoshino Resorts KAI Hakone and nearby?

On-site recreation at Hoshino Resorts KAI Hakone includes hot springs. Hoshino Resorts KAI Hakone also has a garden.

Are there restaurants at or near Hoshino Resorts KAI Hakone?

Yes, there's an on-site restaurant.

Does Hoshino Resorts KAI Hakone have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hoshino Resorts KAI Hakone like?

Hoshino Resorts KAI Hakone is located on the waterfront in Yumoto, a short 10-minute walk from Tenzan Onsen and 19 minutes' walk from Gyokuren Shrine.

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Hoshino Resorts KAI Hakone Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
1-night trip

10/10 Exceptional

rooms were best we stayed at by far quality beds
Andrew, 2-night trip

10/10 Exceptional

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Alyssa, 1-night trip

10/10 Exceptional

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Pierluigi, 1-night trip

10/10 Exceptional

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Cat, 2-night trip

4/10 Fair

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Koray, 2-night trip

10/10 Exceptional

Soon Yong, 2-night trip

10/10 Exceptional

Hermosas vistas
Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Patricia, 1-night trip

10/10 Exceptional

Yukuang, 1-night trip

10/10 Exceptional

Francesca, 1-night trip

10/10 Exceptional

地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯
MingTing, 1-night trip

10/10 Exceptional

YOAV, 2-night trip

10/10 Exceptional

Gavin, 1-night trip

2/10 Poor

Wai Fan, 1-night trip

10/10 Exceptional

Bell’albergo, non si può avere un caffè a colazione , orari rigidi per fare colazione come in ogni albergo in Giappone. Premetto che la cucina giapponese è la mia preferita Ma la colazione dovrebbe essere flessibile dando la possibilità di ordinare un caffellatte e un ovetto fritto, piuttosto che un brodo e tanti piccoli assaggini. Grazie comunque, le terme sono spettacolari e la stanza pure.
Paola, 2-night trip

10/10 Exceptional

A memorable trip.
Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Wendi W Y, 1-night trip

8/10 Very good

住宿環境不錯，餐點普普～
2-night trip

10/10 Exceptional

四平八穩。
我一連兩晚入住箱根星野兩間不到酒店！這間不是不好！而是界仙石原更加好～
ka kei keiko, 1-night trip

10/10 Exceptional

LICHING, 1-night trip

6/10 Good

Wing Yin, 1-night trip

10/10 Exceptional

非常赞
完美的住宿，唯一遗憾的是食物并没有达到顶级
1-night trip

6/10 Good

Unbelievable mistake
Before making reservation, I've sent email to the hotel if they can provide us porter service because there are total 7 adults and 3 child with a lot of luggages due to 11 days of trip. Ms.Kaori replied me yes they can provide me porter service so I made reservation and also reserve taxi for the guide at 20.00 who stay nearby since 17Sep. After reservation, I keep contact with the hotel about this to ensure everything is smooth with Ms.Eri and Mr.Rei. One the day of arrival 18Dec, guide reconfirm with the hotel again but was informed that no proter service and no taxi until 22.00. What happen!!...The hotel keep confirm me these kinds of service until 2 days before arrival. The hotel inform me that it's call center at Okinawa who confirm me not the hotel. I don't belive that I heard this from the hotel in Japan. Fortunately, the hotel took small truck to help our luggage but no taxi anyway. I have to ask for another hotel where guide stay to pick up guide instead. I don't know what happen but you should explian better than this.
SUWAPADEE, 1-night trip

10/10 Exceptional

新穎低調奢華的日式溫泉旅館
新穎低調奢華的日式溫泉旅館, 非常舒適, 晚餐和早餐也很豐盛, 大浴場有山林的景色, 沒有什麼能挑剔的, 完美
晚餐菜單
1-night trip

6/10 Good

워낙에 유명한 호시노 리조트라 묻지도 따지지도 않고 갔습니다. 룸컨디션, 직원들의 접객태도, 인테리어의 디테일 모두 훌륭합니다. 하지만 7-80만원 하는 료칸에 딱 대욕탕 두개만 있다는것. 식사가 보여지는것 만큼 훌륭하지 않다는것이 아쉽습니다. 이 값이면 그냥 전통적인 료칸에 갈 것 같아요. 한번 경험하긴 좋지만 두번 가지는 않겠습니다.
Soon Ho, 1-night trip

6/10 Good

1-night trip