6/10 Good
4 Mar 2021
Sad first impressions
A slightly diffident reception and concerning when our booking could not be found- something I haven’t experienced through hotels.com- especially when I showed my paper printout indicating Mountain View and twin beds. But the receptionist said she would do us a favor and upgrade us to what we had already booked 3 months ago as if this would make me more grateful!
Sadly on opening the fridge there was the dregs of milk left over from the previous occupants and also the tea caddy was empty- I had to embarrassingly ask for these things.
All these first impressions are important and I had difficulty after that to like this iconic place.
Tsui-Wen
Tsui-Wen, 1-night trip