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Rainforest Retreat

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Deluxe Tree Lodge | Free WiFi, bed sheets
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Balcony

Overview of Rainforest Retreat

Rainforest Retreat

4.0 star property
4-star holiday park in Franz Josef Glacier with restaurant and bar/lounge

8.6/10 Fabulous

784 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Shared kitchen
  • Restaurant
Map
46 Cron Street, Franz Josef Glacier, 7886
Main amenities
  • 87 smoke-free accommodations
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 spa tubs
  • Breakfast available
  • Sauna
  • Terrace
  • Garden
  • Computer station
  • Front desk safe
  • Self-serve laundry
  • Picnic area
Feel at home
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Hokitika (HKK) - 95 min drive

Restaurants

  • Alice May Restaurant - 2 min walk
  • King Tiger Eastern Eating House & Bar - 3 min walk
  • Eighty Eight - 3 min walk
  • The Landing - 4 min walk
  • Snake Bite Brewery - 4 min walk

About this property

Rainforest Retreat

When visiting Franz Josef Glacier, Rainforest Retreat is a great choice to consider. Guests can indulge in massages, and Monsoon serves dinner. A bar/lounge, a sauna and a terrace are other highlights at this upmarket holiday park. The restaurant and breakfast get great marks from fellow travellers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 units

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • BBQs

Travelling with children

  • Playground

What to do

  • Skiing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 hot tubs
  • Sauna

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Shared kitchen access

More

  • Daily housekeeping

Special features

Dining

Monsoon – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between NZD 12 and NZD 30 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Rainforest Retreat
Rainforest Retreat Hotel
Rainforest Retreat Hotel West Coast
Rainforest Retreat West Coast
Rainforest Retreat Motel Franz Josef Glacier
Rainforest Retreat Motel
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Campground Franz Josef Glacier
Rainforest Retreat Campground
Rainforest Retreat Holiday Park Franz Josef Glacier
Rainforest Retreat Holiday Park
Rainforest Retreat Holiday Park
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Holiday Park Franz Josef Glacier

Frequently asked questions

Does Rainforest Retreat offer free cancellation for a full refund?
Yes, Rainforest Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rainforest Retreat?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Rainforest Retreat?
Yes, pets stay free.
Is parking offered on site at Rainforest Retreat?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Rainforest Retreat?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Rainforest Retreat and nearby?
Have fun with nearby winter activities such as skiing. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a sauna and a picnic area. Rainforest Retreat also has a garden.
Are there restaurants at or near Rainforest Retreat?
Yes, there's an on-site restaurant, Monsoon. Nearby restaurants include Eighty Eight (3-min walk), The Landing (4-min walk) and Snake Bite Brewery (4-min walk).
What's the area around Rainforest Retreat like?
Rainforest Retreat is a short 2-minute walk from Westcoast Wildlife Centre and 3 minutes' walk from Glacier Hot Pools. Travellers say that this holiday park is in a good location.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable. Beautiful Surroundings. Great customer service. The restaurant was on site and food was good
Nasrin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great FJ Glacier stay
An excellent place that is well designed, well run, and very close to the amenities. Very clean, and the staff were very helpful.
Terrence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room and facilities with even better customer service . The reception went above and beyond to cater our every need . Highly recommend staying here.
callan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great facilities within the rain forest.The rooms are unique and the on-site Monsoon Resturant is fantastic
Craig, 2-night family trip
Verified Wotif guest review

6/10 Good

Was fine for one night .my mistake Ke I didn’t realise how small the room was
Craig, 1-night trip
Verified Expedia guest review