Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property
Adults-only beachfront hotel with outdoor pool, near Paradise Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Exterior
Point of interest
Exterior
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Bar
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool and 4 hot tubs
  • Rooftop terrace
  • Beach towels
  • Pool bar
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Living room
  • Garden
  • Daily housekeeping
The price is AU$391
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Pool View Suite

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Blackout curtains
Jetted bath
  • 100 sq m
  • Sleeps 2

Honeymoon Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Dining table
Free minibar items
  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Suite

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Blackout curtains
Separate bath and shower
  • 100 sq m
  • Ocean view
  • Sleeps 2

Ocean Front Suite

Highlights

Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Premium bedding
Ceiling fan
Separate bedroom
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Paradise Beach - 1 min walk - 0.0 km
  • Playa Paraiso Golf Course - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive - 3.3 km
  • Tres Rios Ecopark - 14 min drive - 11.7 km
  • Maroma Beach - 15 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive
  • Tulum Intl. Airport (TQO) - 117 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 17.2 miles/27.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Snake Bar At Iberostar Maya - ‬4 min drive
  • ‪Alberca - Pool - Bar - ‬5 min drive
  • ‪Cena Trattoria By el Faro - ‬4 min drive
  • ‪Huama - ‬2 min drive

About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

With access to on-site kayaking, Senses Riviera Maya Oceanfront Boutique hotel - Adults only is a great choice for your beach stay in Playa del Carmen. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Cavamar, one of 2 restaurants, serves American cuisine and is open for lunch. Other highlights at this all-inclusive hotel include 2 bars/lounges, a rooftop terrace and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

What to do

  • Golf privileges
  • On the beach
  • Kayaking
  • Pool table
  • Parasailing nearby
  • Snorkelling nearby
  • Whale watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Free pool cabanas
  • Beach towels
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Rooftop terrace
  • Garden
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • 4 hot tubs
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Accessible airport shuttle
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 60-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

Cavamar – This beachfront restaurant specialises in American cuisine and only serves lunch.
The Blend – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar – On-site bar. Open daily.
The Blend Bar – This cocktail bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.6 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per vehicle (return. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Frequently asked questions

Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only offer free cancellation for a full refund?
Yes, Senses Riviera Maya Oceanfront Boutique hotel - Adults only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
Yes, there's an outdoor pool.
Are pets allowed at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
Sorry, pets aren't allowed.
Is parking offered on site at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
Yes, there's free self parking.
Is an airport shuttle service offered by Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle return.
What are the check-in and check-out times at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (21-min drive) is nearby.
What is there to do at Senses Riviera Maya Oceanfront Boutique hotel - Adults only and nearby?
Have fun during the warmer months with activities such as kayaking. Soothe your senses in one of the 4 hot tubs or make use of other amenities, which include 2 bars and an outdoor pool. Senses Riviera Maya Oceanfront Boutique hotel - Adults only also has private indoor hot tubs and an arcade, as well as a garden.
Are there restaurants at or near Senses Riviera Maya Oceanfront Boutique hotel - Adults only?
Yes, there are 2 on-site restaurants, featuring al fresco dining, American cuisine and ocean views.
Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
What's the area around Senses Riviera Maya Oceanfront Boutique hotel - Adults only like?
Senses Riviera Maya Oceanfront Boutique hotel - Adults only is located a short 19-minute walk from Playa Paraiso Golf Course. Travellers say that this hotel is in a good location.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Leisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 3-night trip
Verified Expedia guest review

8/10 Very good

Ednickleda, 3-night trip
Verified Expedia guest review

8/10 Very good

Property is beautiful and staff is super friendly, awesome infinity pool and suites are huge. The inside of the suites could use a little sprucing up but overall a great place to stay for the price
Michael, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Skip this one for anywhere else.
Door to balcony was broken and wouldn't close so hot air blew in all the time. TV went out for 3 of the 4 days we were there. Not a big problem but nice to watch after a long day at the beach. The food was sub par at best. Asked for toilet paper and 5 hours later and after housekeeping cleaned the room, still none. They say they have two restaurants but they really have one and a snack bar by the pool. Avoid everything at the snack bar but the drinks, shrimp cocktail and the cheese burger. Indoor hot tub didn't have the jets working even though we were told to just push the button for the jets. Both lamps were broken and all the mirrors except one were chipped badly. Nine mirrors total and only one in good shape. Door to the fridge didn't work. Door for kitchen storage was also broken. No cooking pans, plates or silverware. Mold on the ceiling. Terrible cover up paint jobs in kitchen, hall way and the living/bedroom. The tub in the balcony was nice but has to be turned on by and drained by a staff member. Of the 6 meals we had at the restaurant, not one appetizer, soup, salad, entre or dessert was edible past one small bit. We left hungry although you can order everything and multiple times but I'm not sure why anyone would. A hot dog a 7-11 would have blown away anything at the restaurant. The food looked good and the service was good. The chicken picatta tasted nothing like piccata and the chicken. Was as hard as a rock and dry as a bone.
Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Theresa, 12-night trip
Verified Expedia guest review

2/10 Poor

It’s not an all inclusive in the real sense. In fact this place does not have a proper restaurant with a menu. We have to do with whatever is provided. There are no lights in the corridors and have zero customer service. The 5 star rating is absolutely not correct, should be a two star at the best.
Vijaykumar, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jacklen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is the best place to relax the workers there were amazing front check in Cristian, housekeeping, the maintenance guy Ismael, Down stairs bar by the pool Geraldo the drinks were delicious his series are excellent. And the rooftop dinner time was very good the bartenders Christian &,Freddy were very good and the waiters Hernan and Israe very nice people . I would go back anytime this is a very beautiful place if you're going to relax that's exactly what you going to get.
Thomas, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Staff is amazing. I didn’t give 5 stars only because there was no way to get sun lotion, drinks, anything without leaving the resort. They have a vending machine but it only takes coins. Does not take credit cards. No store to purchase anything. But next time I will Be prepared with what we need before we get there. Yes we will return. That is how wonderful the staff is and how relaxing this resort is. Only one pool but only 38 rooms and adult only. No crowds. Food was great. I really did enjoy my stay.
Dawn, 5-night romance trip
Verified Expedia guest review

2/10 Poor

The staff were Outstanding. Julio and Hernan get a 10. The facility is poorly managed and extremely outdated. Most of the reviews were accurate. However, it is not the staff's fault. If you looking for a party, this is definitely not it. If you want to just relax and not be bothered, come here. Nothing on the property to do, just a nice scenery.. NEEDS NEW MANAGEMENT. Property has great potential.
raymond, 4-night romance trip
Verified Expedia guest review

8/10 Very good

None
Cristhiann, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Klas, 4-night trip
Verified Expedia guest review

4/10 Fair

Prabhjot kaur, 3-night trip
Verified Expedia guest review

10/10 Exceptional

like all service ,all my spend time was best ,,food serving man or food ,reception we are will be back thanks for all Vasil and Zhanneta
Vasil, 6-night family trip
Verified Expedia guest review

8/10 Very good

Overall a nice resort on the smaller side but food was fantastic!
Tabitha, 6-night romance trip
Verified Expedia guest review

2/10 Poor

The room had mold we took photos. The trim was dusty and unkept. There was construction and maintenance in the room next to us so I will assume that is where the dust came from. We immediately checked out at 7:30am because it was to late for us to get a room elsewhere for the night. My husband George got two Asthma attacks that night. Would not recommend this place to anyone
Irma Arellano or George, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place
A great hotel, any questions thay had an answer. All safe from house keeping, wait staff, and everyone else was friendly and nice
John, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Wilfredo, 7-night trip
Verified Expedia guest review

4/10 Fair

Boy, I’ll start from the good..the staff (for the most part) was really nice and professional, some of the staff (especially in the pool area) are more inclined to help and give service if you tip or speak Spanish. Now to the bad: 1. The pictures are false and shame on Expedia for publishing them. 2. When I tell you EVERYTHING is dirty, I mean it! The tub has yellow stains, the robs had blood on them, the sheets, pillows, sofa, side tables were all stained and with A LOT of dust. 3. Everything was broken! The sliding door to the balcony, the shades, one side didn’t have shades at all, the hangers were rusty, the elevators were not working at all, the lobby pool table were missing pieces, the pool beds were stained , pool area was missing parts, I don’t even recall it all! 4. It was so bad even after I asked the room to be cleaned that mid stay we took the L and paid to be in a different hotel, when we checked out, the front desk person said he knows and the owners are aware too, they just had some money issues and that is why the renovation didn’t happen yet! 5. We asked 3 different couples and they all said that their rooms are the same! 6. The food is really bad! 😬 7. They let non guests into the pool area (looks like they weee friends)
Inbar, 5-night romance trip
Verified Expedia guest review

6/10 Good

No the best option in Cancun
ROBERTO, 5-night trip
Verified Expedia guest review

4/10 Fair

No transit between airport and hotel. 100 usd you have to pay for this or 180usd round trip. Facility to isolated no transportation to the city, taxi cost 60 usd. No Uber service in this area. Even the food was good, limited option offered.
Ovidiu, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Evelyn Dircia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

huong helen, 14-night trip
Verified Expedia guest review

8/10 Very good

Serene and tranquil, the staff was very helpful and friendly.
Michelle, 3-night romance trip
Verified Expedia guest review