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All properties in Kantenah, Quintana Roo, Mexico
1 room, 2 adults

TRS Yucatan Hotel - Adults Only - All Inclusive

5-star5 stars
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710, Mexico

Kantenah beachfront property with spa and beach bar
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Wish we had more time to spend here, we arrived late & were greeting with margaritas. A…Feb. 9, 2020
  • The resort was fantastic. Food delicious and facilities, amazing. Would definitely return…Apr. 24, 2019

TRS Yucatan Hotel - Adults Only - All Inclusive

from A$486
  • Junior Suite Garden View
  • Junior Suite single use Garden View
  • Romance Bungalow by the lake
  • Romance Bungalow Single use by the lake
  • Junior Suite Private Pool Garden View
  • Suite Private Pool Garden View
  • Suite Single use Private Pool Garden View
  • Suite Garden View
  • Junior Suite Poolside
  • Junior Suite Poolside Ocean View
  • Junior Suite Jacuzzi Terrace Poolside
  • Suite Poolside
  • Suite Jacuzzi Terrace Poolside
  • Junior Suite Private Pool Poolside

What’s around TRS Yucatan Hotel - Adults Only - All Inclusive

Landmarks

  • On a private beach
  • Xpu-ha Beach - 2.7 mi / 4.4 km
  • Ecopark Kantun Chi - 4.3 mi / 6.9 km
  • Akumal Beach - 6.6 mi / 10.7 km
  • Half Moon Bay - 7.7 mi / 12.3 km
  • Yal-ku Lagoon - 7.9 mi / 12.7 km
  • Riviera Maya Golf Club - 8 mi / 12.9 km
  • Taj Mahal Cenote - 4 mi / 6.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 454 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 14 restaurants
  • 20 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Kayaking on site
  • Segway rental/tour on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkelling nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15597
  • Conference space size (meters) - 1449
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 4
  • Year Built – 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

El Jardin - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Dorado - Overlooking the garden, this steakhouse serves dinner only.

La Lola - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar.

Royal Lobby Bar - Onsite lobby lounge.

La Terraza Bar - Onsite bar.

TRS Yucatan Hotel - Adults Only - All Inclusive’s small print

Also known as

  • Royal Suites Yucatan Adults All Inclusive Kantenah
  • TRS Yucatan Adults Inclusive
  • TRS Yucatan Hotel Adults All Inclusive Kantenah
  • TRS Yucatan Hotel Adults All Inclusive
  • TRS Yucatan Adults All Inclusive Kantenah
  • TRS Yucatan Adults All Inclusive
  • The Royal Suites Yucatan Adults Only All Inclusive
  • TRS Yucatan Hotel Adults Only All Inclusive
  • TRS Yucatan Adults Inclusive
  • Trs Yucatan Inclusive Kantenah
  • TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah
  • Royal Suites Yucatan Adults All Inclusive
  • Royal Suites Yucatan Adults Kantenah
  • The Royal Suites Yucatan
  • TRS Yucatan Hotel Adults All Inclusive Kantenah
  • TRS Yucatan Hotel Adults All Inclusive
  • TRS Yucatan Adults All Inclusive Kantenah
  • TRS Yucatan Adults All Inclusive
  • The Royal Suites Yucatan Adults Only All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for TRS Yucatan Hotel - Adults Only - All Inclusive

  • Does TRS Yucatan Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, TRS Yucatan Hotel - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is TRS Yucatan Hotel - Adults Only - All Inclusive currently open?
    This property is closed from May 2 2020 to October 1 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at TRS Yucatan Hotel - Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at TRS Yucatan Hotel - Adults Only - All Inclusive?
    Yes, there are 9 outdoor pools.
  • Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at TRS Yucatan Hotel - Adults Only - All Inclusive?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near TRS Yucatan Hotel - Adults Only - All Inclusive?
    Yes, there are 14 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Bloved Lounge & Restaurant (3.4 mi), Royal Grill (3.6 mi), and Paparazzi (6.4 mi).

Recent reviews

Exceptional 9.4 From 298 reviews

Good 6.0
Service was terrible
Antonio, us4 night trip
Fair 4.0
NEVER AGAIN
For the most part the workers are awesome but cant say the same about management or those that actually make decisions. They didn’t seem to care or value the concern of the many clients that booked to stay in a 5 star quality hotel instead received 2 star quality service. Refused to give refunds! The story goes: Booked TRS Yucatan Mexico, room with ocean view. I mean it was suppose to be comfortable, beautiful looking, clean, big , and just a memorable picture quality room that I was extremely excited to get into. Instead came in the hotel to the most confusing, crowded, hot, dark, disorganized chaos. Had no idea what was going on. Waited in lobby along with many others for about 4-5 hours to receive a room. In the midst of the chaos found out that others waiting were evacuated from Cancun due to the hurricane that was to due to hit at nightfall. Due to the hurricane we got placed into a refuge. The room received had NO AC, sealing FAN barely worked, Storage boxes and tables/chairs in the room, bathroom tub was previous used since it was dirty, shower head fell while in the shower. We also had No TV, No telephone, Dark room, barely any light and to make things a little more “exciting” they gave us bagged lunch with water bottle and a milkyway for dinner. When approaching management, they were the least bit understanding or empathetic to the situation. We got “be glad you received your own room and not a cot in a large public area”. There was zero attempts to rectify.
Lynette, us3 night trip
Exceptional 10.0
El mejor hotel en que he estado!
El hotel está muy bien ubicado en las afueras de Cancún muy excelente, para los que queremos tranquilidad! El servicio es demasiado excelente, su empleados son muy profesionales y muy dedicados! El restaurante Tentación lo mejor!
Jorge, us4 night trip
Exceptional 10.0
Beautiful hotel.....clean, food is good, the chic show is great ......
us7 night romance trip
Good 6.0
It was a huge place and great staff but food wasn't that good, and they were missing some key items such as sand beach, heated pool, and pool bar
Ramin, us5 night romance trip
Exceptional 10.0
This is a beautiful property with friendly, helpful staff. Each building has it's own butler to help with reservations, requests and room maintenance. There are extra little touches everywhere (bartenders remember your drinks, room service drops off treats, etc.). The spa and gym are excellent and the grounds are lush with vegetation. There are multiple pools and a long, sandy beach (you need to walk down the beach path or take a cart to the beach, but it's easy and close). Food was excellent and there is a large variety of choices. Highly recommend.
Laura, us5 night romance trip
Very good 8.0
The property itself is gorgeous, large and has plenty of options for food, etc. My only issues were the poor air conditioning in our room and the inconsistency of service. We were traveling with two other couples. We all booked the same rooms at the same time. We were in a separate building from our friends and they had amazing butler service, things were restocked in their rooms, treats were left at turn down, etc. Despite many requests for restocking (and notes and tips left), that did not happen for us until the last day. Restaurant staff and meals were great. There were a ton of options. Pools and facilities were gorgeous and the beach could not be topped!
Katy, us6 night romance trip
Exceptional 10.0
Beautiful vacation spot
Beautiful resort and friendly staff. We had the private plunge pool which was beautiful and grata temperature even though we were told it may be too cold. The room can get a little humid though but our butler let us use their fan and it was perfect
Diana, us4 night trip
Exceptional 10.0
It was beautiful and the staff was great really friendly and very helpful
Jason, us5 night trip with friends
Exceptional 10.0
I have been to many all inclusive resorts but nothing beats this one! We will definitely be coming back! The personalized service was one of a kind.
Cindy, us3 night trip

TRS Yucatan Hotel - Adults Only - All Inclusive

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