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HOTEL POCNA

3.5 star property
Beachfront hotel with spa, near Playa Paraiso
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL POCNA

Front of property
Property amenity
View from property
Exterior
Casa Pocna Family Oceanview suite A/C

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Beach bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Casa Maya Ocean Front with A/C

Casa Maya Ocean Front with A/C

Casa Maya Ocean Front with A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 1 King Bed

View all photos for Casa Pocna jungle view suite A/C

Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna jungle view suite A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Family Oceanview suite A/C

Casa Pocna Family Oceanview suite A/C

Casa Pocna Family Oceanview suite A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Egyptian cotton bed sheets
Ceiling fan
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Jungle view with bathtub

Casa Pocna Jungle view with bathtub

Casa Pocna Jungle view with bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton bed sheets
Ceiling fan
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Maya Partial Ocean View A/C

Casa Maya Partial Ocean View A/C

Casa Maya Partial Ocean View A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Living area

Diamante K - Inside Tulum National Park

Pool
Spa
Airport transfer
Free WiFi
8.6 out of 10, Excellent, (710)
The price is AU$321
includes taxes & fees
25 Dec - 26 Dec
Diamante K - Inside Tulum National Park
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About the area

Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780

What's nearby

  • Las Palmas Public Beach - 3 min walk
  • Playa Paraiso - 5 min walk
  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬10 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪La Fiesta Mexicana - ‬10 min drive
  • ‪Playa Pescadores - ‬10 min walk

About this property

HOTEL POCNA

At HOTEL POCNA, you'll be a short five-minute drive from Playa Paraiso and Tulum National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 2 bars/lounges, a beach bar and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 22 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's air conditioning system is available from 8 PM-10 AM only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 158 per stay

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na
HOTEL POCNA Hotel
HOTEL POCNA Tulum
HOTEL POCNA Hotel Tulum

Frequently asked questions

Does HOTEL POCNA offer free cancellation for a full refund?
Yes, HOTEL POCNA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL POCNA?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL POCNA?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at HOTEL POCNA?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at HOTEL POCNA and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a garden.
Are there restaurants at or near HOTEL POCNA?
Yes, there's an on-site restaurant that offers international cuisine.
Does HOTEL POCNA have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around HOTEL POCNA like?
HOTEL POCNA is a short 5-minute walk from Playa Paraiso and 3 minutes' walk from Las Palmas Public Beach.

HOTEL POCNA Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kera, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Erin, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Aelxey, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location great rooms great staff great experience
Jack, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

No TV
Zaira Beltran, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Marcus, 5-night romance trip
Verified Expedia guest review

8/10 Very good

I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
bertrand, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Maria Gadalupe Fernandez, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved staying at hotel poc na it was clean and the staff was amazing :)
leslie, 5-night trip
Verified Orbitz guest review

8/10 Very good

Michelle, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This property was breath taking! Especially the room with a ocean view!
Itzel, 3-night family trip
Verified Orbitz guest review

8/10 Very good

Test
Michelle, 2-night family trip
Verified Expedia guest review

8/10 Very good

Staff is friendly and helpful.
Maria, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful.
alberto, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return.
Michelle, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too!
Darienne, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and amazing staff!
Ruth, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place was amazing. Quiet and tranquil. The food was also great. Close to everything you need. It was like a paradise here. I will be returning again. Gracias. Thank you!!
Josue, 4-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Great vacation place
Fantastic hotel in the beautiful town of Tulum. The place is just gorgeous and the crew is super nice.
Samuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Increíble place, from the front desk staff to everyone that works here, Amazing view. Would definitely be back.
Linette, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Despina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel very clean and comfortable. It is quiet and relaxing. The staff were super helpful and attentive. The restaurant was also good, I would only say the dinner options are limited. Overall had an amazing stay.
ADRIANA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the staff and the hotel in general. Couldn’t feel more welcomed and appreciated ,couldn’t be more thankful. Each and everyone of them was a blessing to meet and have known . Thank you
Sofia, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the room and jungle feel. The breakfast was good and gorgeous views. All the staff was friendly. The only 2 complaints i had were the staff managing the front gate spoke zero english, making it very hard to communicate. The other is we wanted to switch out some fruit on the fruit plate (not have papaya more pineapple) and they said it could bot be done, which it clearly could be. So i wasted 1/2 the fruit, which was unfortunate. Other than that we loved it, and we will be back!
Kalissa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love, love, love this place! Such a beautiful property. The staff is so friendly and we felt so welcome. Thank you for the lovely stay Hotel Poc Na.
Doreen, 8-night family trip
Verified Expedia guest review