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Grand Sapphire Hotel & Banqueting

3.0 star property
Hotel in Waddon
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Deluxe Double Room, Ensuite (Executive)
Exterior
Single Room
Bathroom

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • 24-hour front desk
  • Multilingual staff
  • Wedding services
The price is AU$122
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Desk
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • 5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Day bed
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Electric kettle
Wardrobe
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Day bed
Shower/bath combination
Hairdryer
Private bathroom
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Reception

Leonardo Hotel London Croydon

Parking available
Free WiFi
Restaurant
Connecting rooms available
8.4 out of 10, Very good, (1004)
The price is AU$126
includes taxes & fees
10 Jan - 11 Jan 2025
Leonardo Hotel London Croydon
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About the area

Map
45 Imperial Way, Croydon, ENG, CR0 4RR

What's nearby

  • Chessington World of Adventures - 23 min drive
  • Westminster Abbey - 25 min drive
  • Big Ben - 26 min drive
  • Natural History Museum - 27 min drive
  • O2 Arena - 33 min drive

Getting around

  • Gatwick Airport (LGW) - 39 min drive
  • Farnborough (FAB) - 53 min drive
  • Heathrow Airport (LHR) - 68 min drive
  • London (LCY-London City) - 81 min drive
  • South Croydon Station - 4 min drive
  • Croydon Purley Station - 5 min drive
  • Croydon Waddon Station - 17 min walk

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Pizza Hut - ‬8 min walk
  • ‪Tai Tung Chinese Restaurant - ‬12 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Akash Tandoori - ‬4 min drive

About this property

Grand Sapphire Hotel & Banqueting

Grand Sapphire Hotel & Banqueting is a great choice for a stay in Croydon. Fellow travellers love the helpful staff.

Languages

English, French, Hindi, Italian, Lithuanian, Polish, Russian, Spanish, Urdu

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Wedding services
  • Multilingual staff

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Electric kettle

Fees & policies

Policies

Guests can rest easy knowing that there's a security system and outdoor lighting on-site.
This property accepts credit cards.

Also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Frequently asked questions

Are pets allowed at Grand Sapphire Hotel & Banqueting?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Sapphire Hotel & Banqueting?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Sapphire Hotel & Banqueting?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Grand Sapphire Hotel & Banqueting and nearby?
Recommended spots to visit include Westminster Bridge (10.9 mi) and Westminster Abbey (11.1 mi), along with Big Ben (11.1 mi) and Natural History Museum (11.8 mi).

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service was good, staff very helpful, complimentary breakfast was excellent Bathroom light sensor wrongly placed as it kept turning off while people in shower which was a bit of nuisance otherwise we enjoyed our stay
Neal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

dheepan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ivy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing with variable customer service
When I arrived around 22:43, I was exhausted from a long journey from Cambridgeshire to Croydon. I hoped that I would get a friendly reception and get to my room swiftly, because I had to arrive by 8am for surgery early next morning, Wednesday 20 November 2024. That was the only reason why I had to book a hotel. Usually, I go the same day, but after 1 or 2pm. Therefore, I was shocked when David at reception asked me to email my ID! I showed him my Network railcard. But he said I had to email it, and gave me a Grand Sapphire Hotel and Banqueting business card with its email address. I have never had to do that before, in more than 30 national and international trips and hotels. I made that clear in my email. Bad start. The service was better, though variable, after that. When I returned from painful foot surgery with 2 crutches and exposed bandages, I still had to ask for help. It was not automatic. Then I got help up to my room from a young woman. My room had not been cleaned. Bed not done, bin not emptied. They had only put a new bottle of water on the table, and replaced the miniature bottle of shower gel. I was appalled and reported that to a man at reception. He apologised and said he would inform management. The gentleman at the breakfast buffet the next morning, Thursday 21 November, was helpful, and brought it to my table. Overall, I definitely won’t return to, nor recommend Sapphire & Banqueting. I prefer the good and excellent service in other hotels.
Kikelomo O, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place but for some the location may be bad
Well worth the price the room was a decent size clean & warm I actually had to open a window for a while as it was getting a bit too warm. If like us you are going to Ashcroft Theatre/ Fairfield Hall then it's a bit far out & if coming by train then it's £15 to/from East Croydon Station & the same to the hall so it works out a bit expensive for Taxi's. Located almost opposite the old London airport which had I had the time I would have wandered over to as it may have been interesting.
Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Handy hotel, very clean, helpful staff!
Catherine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Zobida, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

DONALD, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and clean room! Very friendly service The only disadvantage was the lack of minibar in the room and bar in the hotel
Vasiliki, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was very nice. The customer service was impeccable! Highly recommended
Christine, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Shebl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

I WOULD LIKE MY MONEY BACK!
On check in, I was asked for photo ID, even though I am a UK resident, which I found confusing. I asked for an additional key for my partner so that she could come and go as she pleased, this was declined, stating that they only give one key per room. This, for me, was a major inconvenience as that meant that we could not go out separately and if we did, we had to co-ordinate who was having the key and when one of us would be back to let the other person in. The breakfast in the morning was, in my opinion, not enough for I and my partner. One butter croissant left in the tray and 2 chocolate croissants left, juices nearly empty etc. Then whilst eating our breakfast, the tables and chairs around us were being broken down for another event that was happening in the same room, which made us feel rushed. We were the only table left in the room, but were left feeling that they needed us to leave the breakfast room so that they could continue to set the room up for the event happening that morning. That night, at approximately 1.00am our electricity went in our room whilst we were watching TV. There was no one at reception, so I had to leave my partner in darkness to find someone to assist us. Upon finding someone we were offered another room, but no assistance was offered with our belongings. I called reception as the heating in the new room wasn’t working and was told that someone would come to assist, no one arrived so we slept in a cold room. Overall not a great experience!
Leon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annmaria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rather nice all round
On the whole i liked this hotel. I had a standard room which looked and felt rather luxurious. The welcome was friendly although I dont know why you needed to take a copy of my drivers licence when i am not an international traveller. There are faults but were minor. Few rough edges here and there, the duvet was too small for the bed, possibly a single and the shower didnt drain properly. But the hotel did benefit from free parking and free breakfast. I'd stay here again though
Craig, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

It was ok
Clara, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kamran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel
1-night trip
Verified Hotels.com guest review

6/10 Good

Toks, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Convenient location to Wilson’s school. Clean rooms
sheela, 1-night trip
Verified Expedia guest review