Castilho House offers a great location, putting you within just a 10-minute walk of Marquis of Pombal Square and Avenida da Liberdade. Also, Rossio Square and Santa Justa Elevator are just a 5-minute drive away. The property is just a short walk to public transportation: Marques de Pombal Station is 4 minutes and Rato Station is 7 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
Room service (limited hours)
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 7.5 per person
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per day
Rollaway beds are available for EUR 25.0 per day
Policies
This property accepts credit cards and cash.
Also known as
Castilho House B&B Lisbon
Castilho House B&B
Castilho House Lisbon
Castilho House
Castilho House Lisbon
Castilho House Bed & breakfast
Castilho House Bed & breakfast Lisbon
Frequently asked questions
Does Castilho House offer free cancellation for a full refund?
Yes, Castilho House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Castilho House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castilho House?
Sorry, there's no onsite parking at Castilho House.
What are the check-in and check-out times at Castilho House?
Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Castilho House?
No, this bed & breakfast doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What's the area around Castilho House like?
Castilho House is in Lisbon City Center, a short 4-minute walk from Marques de Pombal Station and 4 minutes' walk from Marquis of Pombal Square.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 3, 2024
Quaint but good
A quaint little hotel of 8 rooms on the top floor of a commercial building.
Rooms are modern, clean and comfortable.
We were provided with a kettle in our room, but only decaf-coffee and sugar provided, no milk or whitener. On requesting normal coffee, we were given more decaf sachets...
Breakfast was OK - the breakfast room is tiny and very cramped. No hot food at breakfast.
The hotel was well situated, close to a metro station and very close to one of the best Christmas markets we found on our trip.
Casper
Casper, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2023
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2022
Great staff, very comfy room, overall a great stay.
Marcelo
Verified Orbitz guest review
8/10 Very Good
Oct 29, 2022
Friendly staff, nice and clean.
Goang-Ding
Goang-Ding, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 11, 2022
Recomendo
O local é muito bonitinho e super limpo. A localização é excelente e a equipe é super simpatica e amigavel. O café da manha é muuuito bom.
Andressa
Andressa, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 27, 2020
Multiple issues
A very disappointing experience.
Overall: The place is freezing and quite dark. It’s essentially converted from a large apartment and is not equipped to function well as a guest house.
Room: Neither bedroom nor bathroom had proper ventilation. The bathroom wall/window had a lot of condensation and our clothes felt damp constantly. The room was clean.
Breakfast: Space was freezing so we had to bring food into our room to eat. No hot food, mostly sliced up pastries/bread, some fruit.
Service: Terrible. Staff are not helpful, do not communicate well in English. For example: the A/C in our room was not functioning when we moved in. We called staff member who became quite frustrated pressing all the buttons. She then left and never returned to resolve the problem. We figured out how to operate the A/C (by googling its manual). Overall there was minimal effort to help us have a comfortable and enjoyable stay. My impression is that this place is ran by someone with little or no experience in professional hospitality.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2020
Verified traveler
2-night trip
Verified Orbitz guest review
6/10 Good
Oct 30, 2019
Old building
Old elevator
Hard to get the staff
Old floor and faucet didn’t work
Verified traveler
1-night trip with friends
Verified Expedia guest review
6/10 Good
Oct 24, 2019
The location was good being 10 mins walk to a metro station and 2 mins to a good Italian restaurant.
The room was pleasantly large but it smelt of drains and the bathroom toiletries were very basic. The view was of a dingy courtyard. Breakfast was very simple and served in a too small a room so guests were squashed in together and dirty dishes were piled up in a sink next to the food.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2019
Cozy hotel in the heart of Lisbon
Great for the money. Good location; friendly and helpful staff. It's a small place, and a bit noisy in the morning with the staff serving breakfast, etc. Rooms are small, but have everything you need. It functions more like a bed & breakfast than a typical hotel.
Jason
Jason, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2019
This hotel was situated on the top floor of a 5 storey building in the business district of Lisbon. Our room was spacious, quiet and comfortable and the staff friendly and spoke excellent English. Breakfast dishes were varied each day, although a little heavy on the sweet items. Security was established with electronic codes for the main door and the bedroom, so there were no keys to lose. It was also very close to a metro stop which was convenient for the centre, airport and points beyond. A Gem of a hotel!
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2019
Perfect hotel for accommodation in Lisbon
It was a good stay and the hotel was perfect placed for our trips. The hotel had a very good service and if we come back to Lisbon, we would choose this hotel again.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2019
Great hotel
Lovely stay in the old town of Lisbon, nice room, air con and a surprisingly nice buffet breakfast for the price. Staff were friendly and helpful. Just what you need for a city break.
kelly
kelly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2019
Mathew
Mathew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2019
The staff was very pleasant and helpful. Great location and excellent breakfast.
Steve
Steve, 6-night business trip
Verified Expedia guest review
8/10 Very Good
Jul 9, 2019
Castello a good find
All good, but would have preferred door between bathroom and bedroom. Staff were very helpful, English was not great...
Susan
Susan, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 1, 2019
Modern, 20 min walk from the town and super clean! Staff were very attentive and always on hand. You can check in with a code you get given so it’s helpful if you arrive late ( reception closes at 9pm). Fab breakfast (if you like pastries you’re in for a treat). Only downside is the bathroom that isn’t separated from the room so any noises and smells become evident quite quickly. Overall we had a great stay.
Verified traveler
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2019
Riman baths
The hotel is charming and in a beautiful calm rural town just in front of “Roman baths”.
Renée
Renée, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 5, 2019
Everything was great about the property. It was clean, within a great safe area, and offered breakfast.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 24, 2019
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 14, 2019
Easy access to transportation. Clean and comfortable. Friendly, helpful staff and nice breakfast.
Verified traveler
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2018
10/10.
I highly recommend Castilho house because of its superb location for exploring Lisbon, very friendly staff and excellent room.When l return to Lisbon, Castilho house is where I shall be staying. 10/10.
Dermot
Dermot, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2018
Cute B&B
Rooms are small, but have everything you need. Convenient location, great bedding, reasonable price.
Lynn
Lynn, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Sep 18, 2017
Great city break
Most enjoyable 4 night break. Accommodation at Castilho Cais very comfortable, location good for exploring on foot, for Time Out Market and also for transportation links. Breakfast delicious and plentiful with good choice. Very helpful staff - thanks in particular to Florentina!
Sylvia
Sylvia, 4-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jun 13, 2017
Nice
Very clean and friendly place. Daniela is great and speaks several languages