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Hanoi Golden Charm Hotel

2.0 star property
Hotel located steps from Hanoi Old Town Night Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Golden Charm Hotel

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Property entrance
Check-in/check-out kiosk
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Heating
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Balcony

Minibar, in-room safe, desk, blackout curtains

Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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Air conditioning
Laundry facilities
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The price is AU$26
includes taxes & fees
24 Dec - 25 Dec
The La Renta Hotel & Spa
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About the area

Map
22-24 Hang Quat St, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Gia Lam Station - 6 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Phở Gà - Hàng Hòm - ‬4 min walk
  • ‪Captain Sky Bar - ‬3 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Bún Chả Hàng Quạt - ‬1 min walk

About this property

Hanoi Golden Charm Hotel

Hanoi Golden Charm Hotel offers a great location, putting you within a short 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Also, Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are within a short 10-minute walk.

Languages

English, Vietnamese

At a glance

Hotel size

  • 19 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 12:30 AM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 3 for adults and USD 2 for children
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 360000.0 per night

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Golden Charm Hotel
Golden Charm Hotel
Hanoi Golden Charm
Hanoi Golden Charm Hotel Hotel
Hanoi Golden Charm Hotel Hanoi
Hanoi Golden Charm Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Golden Charm Hotel offer free cancellation for a full refund?
Yes, Hanoi Golden Charm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Golden Charm Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Golden Charm Hotel?
Sorry, there's no on-site parking at Hanoi Golden Charm Hotel.
Is an airport shuttle service offered by Hanoi Golden Charm Hotel?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
What are the check-in and check-out times at Hanoi Golden Charm Hotel?
Check-in start time: 2 PM; check-in end time: 12:30 AM. Check-out time is noon.
What is there to do at Hanoi Golden Charm Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Hanoi Golden Charm Hotel like?
Hanoi Golden Charm Hotel is a short 5-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market.

Hanoi Golden Charm Hotel Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

The staff eas very warm and helpful in fact we plan to stay there again on ou way back thru Breakfast was alwsys great as well
Laura, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding stay.
The hotel, restaurant and location were great. The staff was very helpful also. I will stay again on my next trip to Ha Noi.
Suzanne, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, the staffs are friendly and the breakfast is good.
Leong, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location, value and staff.
Fantastic, the location was excellent and quiet at night. Room was great all you could need, goo bathroom , clean room for the price. Our first time in Vietnam and the staff were wonderful. All the staff from the entrance to cleaning could not have been more helpful or pleasant. Breakfast was simple but was tasty and plenty to eat. We look forward returning and staying again at this hotel.
William, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Perfect location
Nice place in a good location. Great options for breakfast . The staff were really nice helpful and friendly
Shauna, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant service and great location
Our stay at Golden Charm Hotel was wonderful. The service was ALWAYS incredibly helpful and friendly, without ever being pushy or intrusive. They dealt with requests for laundry, taxis, an extra blanket etc with professional efficiency, and also shaded caring and helpful advice. The room and bathroom were spacious and clean, with all the facilities we could have wanted. The included breakfast was great, with local specialty pho as well as egg-based or pancake options. The location is perfect - right in the old quarter and close to the beautiful lake, many many eateries, street food and sites. Highly recommend this place and will return if we ever find ourselves in Hanoi again!
Clare, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely stay here !
Cannot fault this hotel. The cleanest hotel floor i’ve ever come across. Friendly staff who even prepared breakfast unexpectedly when we were leaving early one morning for a day teip. Very good location. Don’t risk booking somewhere else if you want a central location because this is an excellent hotel especially for the price. Clean towels everyday and gave us free water and snack in the room. Breakfast was mainly cooked to order and was therefore very fresh!
Rebecca, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

พนักงานน่ารัก อาหารเช้าอร่อย สถานที่ตั้งอยู่ใกล้ Night market มาก ห้องมีกลิ่นอับ ขอ 3 single bed แต่ได้ 1 double and 2 single bed นอนได้ไม่มีปัญหาแต่ทำให้ห้องดูแคบ
1-night trip
Verified Expedia guest review

8/10 Very good

Convenient place
Very convenient place to travel around the city. Good food around the hotel. Walkable to the lake side
edc, 2-night trip
Verified Expedia guest review

8/10 Very good

Well organized staff
We are glad we booked with Golden Charm for our first leg of trip. The rooms are modest, but the staff were incredibly accommodating and trustworthy. We booked our tours with the hostel staff and they took great care in scheduling and arranging everything along the way. There was not much you had to think about as they planned everything with all other sister companies per your tour locations. They checked in with updates when things may have changed. thanks very much for the hospitality.
My-Lien, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Best for your money
From checking to moving one of my nights to a later day since I took an overnight tour at Halong Bay, to all the help I could get for booking something, doing my laundry and just getting direction including the amazing breakfast- loved it!!!
Verified Hotels.com guest review

4/10 Fair

Location is ok, but not so much comfort
Location is centric, but pillows were hard and very noisy beds. staff was very kind.
Verified Expedia guest review

10/10 Exceptional

Would stay here again
I stayed in the dormitory room which is clean with comfortable beds. Staffs were really helpful. I booked Halong Bay and sapa tours with them and they let me have free breakfast and shower even though I've checked out. The tours are reasonably priced. There's another lady whose bus to sapa didn't come for 2 nights and I saw the hotel staffs helping her re-book and contact the travel agency. Would definitely stay here again!
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Good stay
good staff, helpful
Verified Hotels.com guest review

10/10 Exceptional

good staff good location
Room is clean. Location is not in noisy street. You would not be disturbed by motorbike. Staff is friendly. About the room, it will be great if they provided hanger for each dorm bed. If each bed having a private curtain would be excellant.
Verified Hotels.com guest review

8/10 Very good

Most enjoyable stay
We used the Golden Charm Hotel as our base to visit Sapa and Halong Bay. We checked in and out of the hotel three times throughout our 8 day stay. Each time the staff went out of the way to help us with travel arrangements, transportation, etc. I could not be happy with the way we were treated by everyone.
Verified Hotels.com guest review

10/10 Exceptional

Very luxurious dormroom
We stayed in the dormroom and it felt so luxe. First of all it was very clean. Then second who expects to have a rainshower in a dormroom? We got free towels (2 pp), free coffee, tea and juice and when we had to leave early in the morning they packed us some take away breakfast. The only thing I can complain about is that I didn't had a electricityplug when i was laying on the top bed. Haha, so yes it was realy good! No party-hostel and they only have one 4 bed-dormroom so it might not be the best place to meet other backpackers if that is what you're looking for.
Verified Hotels.com guest review

6/10 Good

Booked Golden Charm - got sister hotel - liked it
We booked Hanoi Golden Charm and got our second consecutive bait and switch. We were told (despite booking weeks in advance) that there were no rooms and were put in a taxi to another of the owner's hotels - the Hanoi Old Quarter hotel. We accepted this because the outlook looked better. Hanoi Old Quarter hotel was one of our better experiences. The room was as advertised for the Golden Charm, nothing fancy but quite nice and good value. The staff however were fantastic. We decided to book the next section of travel through them and it was well worth it. They really looked after us. They did make a mistake, and almost another, but they fixed that without fuss and at their own expense. We could not recommend the staff of Hanoi Old Quarter Hotel higher. The porter (if that's the rate title) could not have worked harder or more cheerfully. Again - we booked Golden Charm but got Old Quarter and were glad of it. As for the old quarter itself. We were initially overwhelmed by the assault on the senses but grew to love it.
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff are very polite and helpful!
Great time at hotel. Great staff. Great location. :)
Verified Expedia guest review

6/10 Good

Its worth what you pay. Great staff.
Book where you can get the breakfast an its worth what you pay. Yes it's older and a little run down but you're paying next to nothin for it. The staff are great and you are right in old Hanoi.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Big room, friendly staff.
The staff were amazing from the moment we stepped in. Location is great - few minutes walk to the lake, close to atm machines, money changers, restaurants. For the price we paid, the room was bigger than I expected. It had a window but the view is of the indoor staircase, ie. we didn't get any direct sunlight. Tour desk will help arrange excursions such as Ha Long Bay and Sapa. Breakfast is average. Wanted to stay here again after returning from Ha Long Bay but it was fully booked. Be careful with the prices for Ha Long Bay, an extra $10 for a suite gets you the same room as everyone else, so don't fall for it.
Verified Hotels.com guest review