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Room options

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Yaney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place to stay
This hotel is located in a small alleyway parallel to the main road, in the midst of many restaurants and famous attractions. Receptionist was very helpful, she can arrange any tour or request that you want. She helped arrange a tailor for us, and also recommended Halong Bay cruise from the desk. Room was clean, towels are changed every day. Power sockets are also equipped with travel adapters, although the width is not able to fit 2 wide chargers side by side. We would have booked extra days for our stay in Hanoi but they were fully booked. Thoroughly an enjoyable experience.
Poh Lan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to the night market, the lake, and walking distance to many attractions including the Water Puppet theater. Staff was very helpful and even reacted quick to an illness our daughter encountered to keep our Vietnam travel on track.
David, 2-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The cleanliness, and the staff service was beyond expectations. the breakfast buffet and menu provided many choices.
13-night trip with friends
Verified Expedia guest review

8/10 Very good

Would stay again.
Very friendly staff. Breakfast was amazing. Right in the heart of things. Rooms are a little on the small side.
Jason, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Room was very good, spacious. Staffs were helpful and generous. We checked out very early at 6am due to morning flight, staff did prepared some breakfast for take away.
KJ, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice interior design. Will come again.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Tip: the balcony with chairs are on the front side of building. The rear balcony is unusable. Staff was amazing. Very new, very clean. Definitely recommend.
Ian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff cannot do enough for you. They will help you with taxi’s, local information ect
Julia, 3-night family trip
Verified Hotels.com guest review