Unwind in Rochester at Hilton Garden Inn Rochester/University & Medical Center, where the firepit crackles on chilly nights. Savor a meal at Grappa or get some work done in the 24-hour business center while staying connected with free WiFi.
Rochester Institute of Technology - 10 min drive - 9.7 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 7 min drive
Rochester Station - 12 min drive
Restaurants
McDonald's - 3 min walk
Starbucks - 2 min walk
Chipotle Mexican Grill - 3 min walk
Burger King - 12 min walk
Wendy's - 6 min walk
About this property
Hilton Garden Inn Rochester/University & Medical Center
When you stay at Hilton Garden Inn Rochester/University & Medical Center, you'll be within a 10-minute drive of University of Rochester and Strong. Guests can take a dip in the indoor pool or grab a bite to eat at Grappa, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
136 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's menu
Working away
24-hour business centre
Computer station
Conference space (3600 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
An indoor pool
Banquet hall
Firepit
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
ROOM
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished
Freshen up
Private bathroom
Designer toiletries
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
STAR_OUTLINE
Special features
Dining
Grappa – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 14.00 for adults and USD 6.00 for children
Children & extra beds
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel
HELP_OUTLINE
Frequently asked questions
Does Hilton Garden Inn Rochester/University & Medical Center offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester/University & Medical Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester/University & Medical Center?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hilton Garden Inn Rochester/University & Medical Center?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester/University & Medical Center?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Rochester/University & Medical Center?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Rochester/University & Medical Center and nearby?
Hilton Garden Inn Rochester/University & Medical Center has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hilton Garden Inn Rochester/University & Medical Center?
Yes, there's an on-site restaurant, Grappa.
What's the area around Hilton Garden Inn Rochester/University & Medical Center like?
Hilton Garden Inn Rochester/University & Medical Center is a short 7-minute drive from Rochester, NY (ROC-Greater Rochester Intl.) and 14 minutes' walk from University of Rochester. Travellers love the hotel's prime location.
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Hilton Garden Inn Rochester/University & Medical Center Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Restaurant
Breakfast
Lobby
Parking
Towns
Children
What guests liked
Dining options were abundant and within walking distance with a highly-recommended on-site restaurant. (9 reviews)
The gym was well-equipped and of good quality, with a Peloton bike being a notable feature. (4 reviews)
The pool was great and a highlight of the stay, enjoyed by both children and adults. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
22 July 2025
Was nice area to stay easy access to my testing site 6 min ride
Christy
Christy, 1-night trip
10/10 Exceptional
29 June 2025
Very good hotel
Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.
Pierre
Pierre, 2-night trip
10/10 Exceptional
5 Apr 2025
Great stay!
Joseph
Joseph, 2-night trip
10/10 Exceptional
19 Apr 2025
Great location, friendly staff and nice facility.
David
David, 1-night trip
10/10 Exceptional
26 Apr 2025
We like this hotel. Helpful staff, good facilities. Nice property. We would stay here again.
Pamela
Pamela, 1-night trip
10/10 Exceptional
21 Mar 2025
Great stay thanks
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
20 July 2025
This place was beautiful and so clean the only problem I had was only one elevator worked so it took a little bit longer which isn't a big deal.
Charly
Charly, 2-night trip
10/10 Exceptional
16 Mar 2025
This is a great hotel for anyone visiting the U of R area... nice rooms, clean, and great staff... convenient to the campus and many restaurants ... will stay again...
Shira
Shira, 1-night trip
10/10 Exceptional
3 Mar 2025
Hotel is very nice, staff is very helpful and efficient
Kristel
Kristel, 1-night trip
10/10 Exceptional
27 Mar 2025
Very close to the University and the restaurant is amazing. On site coffee is adequate but there’s a Starbucks nearby - we took full advantage of it.
David
David, 1-night trip
8/10 Very good
17 Jan 2025
Friendly staff and nice rooms!
Adrian
Adrian, 1-night trip
10/10 Exceptional
6 Apr 2025
Clean , safe
Lihua
Lihua, 1-night trip
6/10 Good
7 Apr 2025
Basic hotel overpriced.
Laurel
Laurel, 1-night trip
8/10 Very good
7 Apr 2025
Clean and well appointed.
Franklin
Franklin, 2-night trip
6/10 Good
25 May 2025
Good faithful
When in Rochester, I always stay at the Hilton Garden. The location is great, near UofR’s campus and right at the medical center with restaurants nearby. I had a room on the 4th floor and there was noise either above or outside, both fitting the day and at night. It kept me up at night. The room is well equipped with coffee maker and a microwave. I love that the hotel has a pool and a well sized gym.
Ronica
Ronica, 2-night trip
10/10 Exceptional
24 Mar 2025
Loved this facility. It's quiet, serene, and understatedly luxurious. We travelled from Las Cruces New Mexico on the way to Vermont and this was by far the best hotel that we stayed in our trip across the country. I highly recommend this property to all.
Terrell
Terrell, 1-night trip
10/10 Exceptional
23 Mar 2025
Everything is wonderful
Daniel
Daniel, 1-night trip
10/10 Exceptional
26 Jan 2025
The staff was super friendly. The workout facility was good and the property was clean, updated and cozy.
Adam
Adam, 1-night trip
6/10 Good
15 Apr 2025
Loud
Bed was very hard and I heard snoring from the next trim (plus a lot of road noise). Breakfast was great!
Verified traveller
1-night trip
10/10 Exceptional
31 Mar 2025
Very nice
Alexander
Alexander, 2-night trip
10/10 Exceptional
4 Sept 2024
Really nice stay
Shane
Shane, 1-night trip
10/10 Exceptional
26 Feb 2025
Good experience overall
AMIT
AMIT, 2-night trip
10/10 Exceptional
28 Jan 2025
Close to the hospital if you need to stay overnight. Clean and comfortable.
Emily
Emily, 2-night trip
10/10 Exceptional
16 Sept 2024
Great hotel.
Marc
Marc, 1-night trip
8/10 Very good
8 Dec 2024
I have stayed at this property multiple times and have never been disappointed