Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
What's nearby
SFER IK - 5 min walk
Tulum Beach - 12 min walk
Las Palmas Public Beach - 8 min drive
Playa Paraiso - 10 min drive
Tulum Mayan Ruins - 11 min drive
Getting around
Tulum Intl. Airport (TQO) - 56 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive
Airport shuttle (surcharge)
Restaurants
Papaya Playa Beach Club - 9 min walk
Kin Toh - 5 min walk
Mateos - 1 min walk
Mina - 2 min walk
Potheads - 3 min walk
About this property
Zamas Hotel
At Zamas Hotel, you can hit the beach to enjoy the shade from a beach umbrella or get a beach massage, plus you'll be within a 15-minute walk of Tulum Beach. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps and facials, and the outdoor pool provides fun for everyone. Offering a beachfront location, Que Fresco serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers like the room service.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
17 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Parking
No on-site parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
On the beach
Scuba diving
Snorkelling
Shopping
Fishing
Bike rentals nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
An outdoor pool
Arcade/games room
Spa services
Room amenities
Home comfort
Air conditioning
Ceiling fan
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.
Dining
Que Fresco – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 200 for adults and MXN 50 to 150 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of MXN 2000 per pet, per stay
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum
Frequently asked questions
Does Zamas Hotel offer free cancellation for a full refund?
Yes, Zamas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zamas Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Zamas Hotel?
Yes, pets are welcome. There's a charge of MXN 2000 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Zamas Hotel?
Sorry, there's no on-site parking at Zamas Hotel.
Is an airport shuttle service offered by Zamas Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Zamas Hotel?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
What is there to do at Zamas Hotel and nearby?
Have fun with on-site activities such as fishing, snorkelling and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and an arcade. Zamas Hotel also has a garden.
Are there restaurants at or near Zamas Hotel?
Yes, Que Fresco offers al fresco dining, international cuisine and ocean views.
What's the area around Zamas Hotel like?
Zamas Hotel is located on the waterfront in Zona Hotelera, a short 16-minute walk from Tulum National Park and 12 minutes' walk from Tulum Beach.
Zamas Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
31 July 2024
Christopher
Christopher, 2-night trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Deanna
Deanna, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Anya
Anya, 6-night trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2024
Awesome stay
Great location. Friendly staff. Good food.
Everything is great about Zamas.
Venugopal
Venugopal, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2024
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
Vanessa
Vanessa, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Mar 2024
michael
michael, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2024
We were very pleased with our first time at Zamas and look forward to a return trip.
Yvonne
Yvonne, 4-night trip
Verified Expedia guest review
8/10 Very good
19 Jan 2024
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Mark
Mark, 5-night trip
Verified Expedia guest review
6/10 Good
15 Dec 2023
Edward
Edward, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2023
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Shaun
Shaun, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2023
Tulum GEM!
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Christine
Christine, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 July 2023
Sarah
Sarah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2023
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Jan 2023
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable.
Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful.
I would highly recommend this property 😀!
parveen
Verified Expedia guest review
10/10 Exceptional
22 Dec 2022
Perfect three days at Zamas Tulum
The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Erika
Erika, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2022
Roberto
Roberto, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 June 2022
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
Lillian
Lillian, 7-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2022
The staff was very friendly
Vanessa
Vanessa, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Mar 2022
Rebecca
Rebecca, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Feb 2022
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2022
My mom and I spent 8 days at Zamas. The hotel is charming and stylish and our room was more a suite than a double with a huge deck perfect for yoga. We loved the pool area, the restaurant on the rocks, watching the birds and iguanas. The hotel is on a small beach a short walk to beautiful Tulum beach. Daniel at the front desk was so helpful. And vegan friendly.