Nestled in Yumoto, Hakone Suimeisou offers a tranquil retreat with an indoor mineral hot spring and soothing spa services. Unwind on the sun-kissed terrace or enjoy a drink at the bar while staying connected with in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
24/7 front desk
Onsen
Free parking
Air conditioning
Free WiFi
Main amenities (10)
Hot springs
Bar/lounge
Terrace
24-hour front desk
Air conditioning
Front desk safe
Gift shops/newsstands
Free newspapers in the lobby
Luggage storage
Tour/ticket assistance
Feel at home (6)
Fridge
Private bathroom
Television
Terrace
Lift
Free self-parking
The current price is AU$407
AU$407
2 July - 3 July
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Japanese-Western style room, Non-smoking
Japanese-Western style room, Non-smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Electric kettle
30 sq m
River view
Sleeps 5
2 Single Beds
View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking
Japanese Room with Half Board, Japanese futon, Non-smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Electric kettle
13 sq m
River view
Sleeps 4
2 Single Futons
View all photos for Japanese Room, Japanese futon, Non-smoking
Japanese Room, Japanese futon, Non-smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Electric kettle
13 sq m
River view
Sleeps 4
2 Single Futons
View all photos for Japanese-Style Room with Open-Air Bath Non-smoking
Japanese-Style Room with Open-Air Bath Non-smoking
Hakone Suimeisou puts you within a 15-minute drive of Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park. You can be pampered with massages, then unwind with a drink at the bar/lounge. Also, Hakone Open Air Museum and Hakone Gora Park are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Japanese
At a glance
DONE
Hotel size
31 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
What to do
Hot springs
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Electric kettle
Slippers
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone
Frequently asked questions
Does Hakone Suimeisou offer free cancellation for a full refund?
Yes, Hakone Suimeisou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Suimeisou?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Suimeisou?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Suimeisou?
Check-in start time: 2 PM; check-in end time: 6 PM. Check-out time is 11 AM.
What is there to do at Hakone Suimeisou and nearby?
On-site recreation at Hakone Suimeisou includes hot springs.
What's the area around Hakone Suimeisou like?
Hakone Suimeisou is a short 1-minute walk from Hakone Yumoto Station and 12 minutes' walk from Gyokuren Shrine.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hakone Suimeisou Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Train station
Luggage
Private bathroom
View
What guests liked
Traditional Japanese breakfast and dinner were delicious and served in-room, with a different meal each time. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
27 May 2025
Excellent service, clean room, perfect for a trip to Tokyo.
Alexander
Alexander, 1-night trip
10/10 Exceptional
26 Feb 2025
Had a great time spending at the property, will definitely revisit for next time.
Shang-Wei
Shang-Wei, 1-night trip
10/10 Exceptional
4 June 2025
5 star!
This was an amazing traditional stay. The service was spectacular and helpful. If you stay here you’re in for a real treat. Everything was amazing.
Caleb
Caleb, 1-night trip
10/10 Exceptional
23 Feb 2025
Great Onsen in Hakone area, very close to train station
Carlos
Carlos, 1-night trip
10/10 Exceptional
7 Mar 2025
Beautiful property with amazing amenities
Ryan
Ryan, 1-night trip
10/10 Exceptional
27 May 2025
Highly recommended stay
This Ryokan is just wonderful.
The staff are extremely friendly and helpful, English was not a problem at all.
The private onsen was clean and ideal for a little break.
The breakfast and dinner menu were tasty and the lady gave all she got to explain every detail as good as possible.
The rooms are spacious and the staff organized everything on time and with a smile.
Although the Ryokan is close to the train station, it was not noticeable at all and quiet. There are plenty of small shops and restaurants/cafes nearby.
All in all, highly recommended
Abdalla
Abdalla, 2-night trip
10/10 Exceptional
25 Feb 2025
Excellent services and great location. We will be back. Thanks
Mike
Mike, 2-night trip
10/10 Exceptional
26 Dec 2023
Good location, a comfortable hotel. Will use this hotel again when visiting Hakone
Kam Wah
Kam Wah, 1-night trip
10/10 Exceptional
19 Sept 2024
The Ryokan experience was excellent. Our hostess was fantastic.
Wayne
Wayne, 1-night trip
10/10 Exceptional
7 May 2024
Everything was fantastic and staff were very kind
Evin
Evin, 1-night trip
8/10 Very good
8 Sept 2023
It is a very traditional Japanese style hotel, we really enjoy it!
June
June, 2-night trip
10/10 Exceptional
6 June 2024
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Karen
Karen, 1-night trip
10/10 Exceptional
29 Jan 2024
Wonderful service and this is my second time to stay at this hotel
Man Hei
Man Hei, 1-night trip
10/10 Exceptional
11 Oct 2023
Great location, and service
Rajeev
Rajeev, 1-night trip
10/10 Exceptional
9 June 2024
This place is absolutely amazing. I will definitely come back.
Lili
Lili, 2-night trip
8/10 Very good
6 Sept 2023
We had a great time at this unique property. Nice view, lovely town.
Poh See
Poh See, 1-night trip
10/10 Exceptional
19 May 2024
Excellent experience. Food was amazing and staff very accommodating
Sarah
Sarah, 1-night trip
10/10 Exceptional
25 Dec 2024
I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.
wai sing
wai sing, 1-night trip
10/10 Exceptional
9 July 2023
Excellent location, only a 3-minute walk from the train station. The private onsen bath is very lovely and the staff are helpful.
Kam Hung
Kam Hung, 2-night trip
10/10 Exceptional
10 Mar 2024
Great Host
Shih-Ming
Shih-Ming, 2-night trip
4/10 Fair
12 Apr 2025
Hakone- be careful where you book
The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Verified traveller
1-night trip
10/10 Exceptional
8 Mar 2024
Located right next to the station. The staff were very friendly and offered to let us keep our luggage there before check-in. The traditional food was also excellent and plentiful
Amanda
Amanda, 1-night trip
10/10 Exceptional
3 Mar 2024
Repeated guest, will come again
Mei Kit Maggie
Mei Kit Maggie, 1-night trip
10/10 Exceptional
8 Sept 2023
The staff nice, polite & professional. Food is good too. Only 5 minutes walk from Hakone Yumoto station.
So Wan
So Wan, 2-night trip
10/10 Exceptional
9 Aug 2024
Amazing!
Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby