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Artotel Surabaya

4.0 star property
Boutique hotel with spa, near Tunjungan Plaza
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Artotel Surabaya

Exterior
STUDIO 25
Staircase
Reception
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for STUDIO 20

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 20

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for STUDIO 25

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 25

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for STUDIO 30

STUDIO 30

STUDIO 30

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
  • 3 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Spa
Airport transfer
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About the area

Map
Jl. Dr. Soetomo 79 - 81, 79-81, Surabaya, JI, 60264

What's nearby

  • Surabaya Zoo - 17 min walk - 1.4 km
  • Surabaya Town Square - 20 min walk - 1.7 km
  • Surabaya Plaza Shopping Mall - 4 min drive - 3.5 km
  • Tunjungan Plaza - 4 min drive - 3.4 km
  • Grand City Surabaya - 5 min drive - 4.6 km

Getting around

  • Surabaya (SUB-Juanda) - 31 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Surabaya Gubeng Station - 14 min drive
  • Tandes Station - 24 min drive
  • Ngagel Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Happy Suzy Rumah Makan - ‬6 min walk
  • ‪Bon Ami - ‬3 min walk
  • ‪Chao Phraya - ‬2 min walk
  • ‪Völks Coffee - ‬6 min walk
  • ‪RoCA - ‬1 min walk

About this property

Artotel Surabaya

Artotel Surabaya puts you within a 10-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can indulge in massages at the spa, and RoCA serves breakfast, lunch and dinner. Other highlights at this boutique hotel include a bar/lounge, a terrace and a garden.

Languages

English, Indonesian

At a glance

Hotel size

  • 101 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

RoCA – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 310000 per vehicle (one way)

Policies

This property accepts credit cards.

Also known as

ARTOTEL Hotel Surabaya
ARTOTEL Surabaya
Artotel Surabaya Java
ARTOTEL
Artotel Surabaya Hotel
Regantris Hotel Surabaya
Artotel Surabaya Surabaya
Artotel Surabaya Hotel Surabaya

Frequently asked questions

Does Artotel Surabaya offer free cancellation for a full refund?
Yes, Artotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Artotel Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at Artotel Surabaya?
Yes, there's free valet parking.
Is an airport shuttle service offered by Artotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 310000 per vehicle one way.
What are the check-in and check-out times at Artotel Surabaya?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Artotel Surabaya and nearby?
Artotel Surabaya has a spa and a garden.
Are there restaurants at or near Artotel Surabaya?
Yes, there's an on-site restaurant, RoCA.
What's the area around Artotel Surabaya like?
Artotel Surabaya is a short 17-minute walk from Surabaya Zoo and 20 minutes' walk from Surabaya Town Square.

Artotel Surabaya Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Good

Good. Average
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice place to stay and delicious breakfast
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.
Artotel Surabaya
Artotel Surabaya room
Kelvin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suwardy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Lesley, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good exp staying here
Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Danny, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
7-night family trip
Verified Expedia guest review

6/10 Good

Chen Chung, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

It’s good for business only
Peggy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Benny, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Short stay in Surabaya.
Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
Tunasa, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room was clean, the staff are friendly and helpful. Great experience!
Verified Hotels.com guest review

10/10 Exceptional

Convenient and amazing hidden gem.
It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Good Value, Best Food.
i really like my stay, check in staff were quick, staffs are proactive, nice bed, nice smelling room. clean linens, clean room... comfortable bed. awesome top notch breakfast. definitely worth the value.
Verified Hotels.com guest review

8/10 Very good

Cute little hotel, good value for your money!!
Service is great, friendly staff. Clean air conditioned room, great shower and comfortable bed. Live music at the lobby lounge with a decent wine selection. I would stay at this hotel again and recommend it to my friends and family.
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay and still on budget
Verified Expedia guest review

10/10 Exceptional

Funky fresh & super comfortable
Great hotel with nice blend of art and high end finish, lovely place to stay :)
Verified Hotels.com guest review

10/10 Exceptional

good price good quality
very good and recommended hotel
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review