Located by the lake, Hotel Rancho Encantado offers a serene retreat with a poolside bar, a peaceful garden, and private beach. Unwind with rowing or indulge in Mexican cuisine at Los Hechizos restaurant. The helpful staff has left a lasting impression on previous guests.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
Pool
Non-smoking
Laundry facilities
Spa
Main amenities (12)
Daily housekeeping
On a private beach
Restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Hot tub
Pool bar
Room service
Airport shuttle
Terrace
Air conditioning
For families (6)
Children stay free
Garden
Terrace
Daily housekeeping
Laundry facilities
Premium bedding
The current price is AU$307
AU$307
includes taxes & fees
10 Mar - 11 Mar
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for Suite, Garden View
Suite, Garden View
Highlights
Air conditioning
Free rollaway/extra beds
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Sleeps 2
1 King Bed
View all photos for Casita Laguna Superior
Casita Laguna Superior
Highlights
Deck/patio
Garden
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Premium bedding
Ceiling fan
Lagoon view
Sleeps 3
1 King Bed OR 1 Single Bed
View all photos for Exclusive Villa
Exclusive Villa
Highlights
Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
90 sq m
Lagoon view
Sleeps 6
1 King Bed and 2 Double Beds
View all photos for Garden double room with AC
Garden double room with AC
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Sleeps 4
2 Double Beds
View all photos for Double suite, lagoon view
Double suite, lagoon view
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Lagoon view
Sleeps 4
2 Double Beds
View all photos for Cabin, Lake View
Cabin, Lake View
Highlights
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Lake view
Sleeps 4
1 King Bed and 2 Single Beds
View all photos for Superior Suite, Garden View
Superior Suite, Garden View
Highlights
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
Sleeps 2
1 King Bed
View all photos for Suite Jardin Doble 2 Camas
Suite Jardin Doble 2 Camas
Highlights
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Highlights
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
Sleeps 2
1 King Bed
View all photos for Garden Master Suite
Garden Master Suite
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Sleeps 4
1 King Bed and 2 Single Beds
View all photos for Master Suite lagoon view
Master Suite lagoon view
Highlights
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Lagoon view
Sleeps 4
1 King Bed and 2 Single Beds
View all photos for Traditional Cabin
Traditional Cabin
Highlights
Garden
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
37 sq m
Sleeps 4
1 Queen Bed OR 2 Large Single Beds
View all photos for Room Standard
Room Standard
Sleeps 4
2 Double Beds
View all photos for Room Standard
Room Standard
Sleeps 2
1 King Bed
View all photos for Room Standard
Room Standard
Sleeps 2
1 King Bed
View all photos for Room Standard
Room Standard
Sleeps 4
2 Double Beds
View all photos for Suite With Garden View
Suite With Garden View
Sleeps 2
1 King Bed
View all photos for Room Standard
Room Standard
Sleeps 4
1 King Bed and 2 Single Beds
View all photos for Suite Standard With Garden View
Suite Standard With Garden View
Sleeps 4
2 Double Beds
View all photos for Suite Superior With Garden View
Laguna Bacalar Ecological Park - 3 min drive - 2.7 km
Fort of San Felipe - 4 min drive - 3.5 km
Municipal Spa of Bacalar - 6 min drive - 5.0 km
Cenote Cocalitos - 8 min drive - 8.2 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
Corozal (CZH) - 54 min drive
Airport shuttle (surcharge)
Restaurants
Marisqueria el Taco Loco - 15 min walk
El Sazón a la Mexicana - 3 min drive
Yerbabuena - 4 min drive
Madre Masa - 4 min drive
Taquería Ortega - 2 min drive
About this property
Hotel Rancho Encantado
Hotel Rancho Encantado offers a private beach and puts you near activities such as scuba-diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch and dinner. A poolside bar, a hot tub and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
35 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
On a private beach
Canoeing
Ecotours nearby
Sailing nearby
Scuba-diving nearby
Working away
Meeting room
Conference space (1216 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Pool loungers
Facilities
17 buildings/towers
Built in 1994
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Mosquito nets
An outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Room amenities
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Turndown service
Premium bedding
Freshen up
Rainfall shower heads
Shower only
Hairdryer
Towels
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Dining
Los Hechizos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
Breakage deposit: MXN 3000.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
Airport shuttle service is offered for an extra charge of MXN 560.00 per person (return)
Children & extra beds
Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (return)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Children under 12 years old are not allowed in the hot tub without adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar
Frequently asked questions
Does Hotel Rancho Encantado offer free cancellation for a full refund?
Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rancho Encantado?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Rancho Encantado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Rancho Encantado?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Rancho Encantado?
Yes, an airport shuttle is available. The charge is MXN 560.00 per person return.
What are the check-in and check-out times at Hotel Rancho Encantado?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Rancho Encantado and nearby?
Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.
Are there restaurants at or near Hotel Rancho Encantado?
Yes, Los Hechizos offers Mexican cuisine.
What's the area around Hotel Rancho Encantado like?
Hotel Rancho Encantado is located a short 7-minute walk from Lake Bacalar.
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Hotel Rancho Encantado Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Feb 2025
Excelente!!!
Excelente!!!
Carolina
Carolina, 3-night trip
10/10 Exceptional
2 Dec 2024
Wonderful stay innCondes
Fantastic location, very accommodating staff and management, all in all a wonderful experience
Udi
Udi, 2-night trip
10/10 Exceptional
27 Nov 2024
Beautiful place!
We enjoyed every second
The staff was kind and helpful at all times
Vanessa
Vanessa, 5-night trip
10/10 Exceptional
30 Sept 2024
The hotel was gorgeous and the staff was very attentive and courteous
Lorena G
Lorena G, 3-night trip
10/10 Exceptional
8 Sept 2024
Excelente restaurant and friendly service
Maria
Maria, 3-night trip
10/10 Exceptional
21 Apr 2024
Great stay, place it’s awesome and the staff is super nice z
Jose De la
Jose De la, 4-night trip
10/10 Exceptional
14 July 2024
Peaceful place to relax and enjoy love it
Cristina
Cristina, 3-night trip
10/10 Exceptional
6 Oct 2024
It was beautiful!!
Fredy
Fredy, 1-night trip
10/10 Exceptional
25 Nov 2023
This place is great for family I loved
Salvador
Salvador, 2-night trip
10/10 Exceptional
5 Oct 2024
Nice view and good service of kayak. Very hot water and heats quickly!
Hsiang
Hsiang, 2-night trip
10/10 Exceptional
3 Apr 2024
Quiet and clean and beautiful, great for kids
Camellia
Camellia, 3-night trip
10/10 Exceptional
27 Mar 2024
Is a nice quiet place very relaxing
Jose l
Jose l, 2-night trip
10/10 Exceptional
4 Oct 2024
The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. We’ll be back.
Nallely
Nallely, 2-night trip
10/10 Exceptional
10 Mar 2024
I liked everything, it was exactly what we needed, quiet and relaxing.
Guadalupe
Guadalupe, 5-night trip
10/10 Exceptional
11 Nov 2024
Good
Janitza
Janitza, 3-night trip
10/10 Exceptional
1 Aug 2024
The property is great live the settings had breakfast food was good but the services was not i must say
Edwin
Edwin, 1-night trip
10/10 Exceptional
18 June 2023
Fantastic and beautiful place by a gorgeous lake
David
David, 3-night trip
10/10 Exceptional
30 Apr 2024
Excellent Property
Travis
Travis, 1-night trip
10/10 Exceptional
13 Mar 2023
Great place, perfect location and great service
Gerardo
10/10 Exceptional
6 June 2024
Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon.
Food, drinks and service are equally on point.
We’ll keep coming back.
MARILYN
MARILYN, 1-night trip
10/10 Exceptional
11 Sept 2023
Nice place
Maria
Maria, 2-night trip
10/10 Exceptional
26 Jan 2023
Excellent place to relax if you have been under stress, wonderful place and beautiful panorama
JAIME
JAIME, 1-night trip
10/10 Exceptional
2 Sept 2024
We were so delighted with the stay. From the moment we walked in to see about check in from the moment we checked out the front desk staff was amazing. They exceeded expectations. Anything we asked for they went above. The restaurant food was top-notch for breakfast, the location, the quietness, all staff we encountered were excellent. The hotel restrooms the entire area was very clean. It was a beautiful area and will definitely be back. Thank you
Verified traveller
2-night trip
10/10 Exceptional
23 Mar 2024
Amazing experience
Alvaro
Alvaro, 2-night trip
10/10 Exceptional
11 Dec 2023
Awesome Eco Hotel to stay...beautiful views to the lagoon. Beautiful cabins and garnes. I will come back soon to this wonderful place.