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Hotel Rancho Encantado

4.0 star property
Beachfront hotel in Bacalar with spa, outdoor pool

Photo gallery for Hotel Rancho Encantado

Couples treatment room(s), body treatments, body wraps, body scrubs
Exclusive Villa | Terrace/patio
Private beach, rowing
Breakfast, lunch, dinner served; Mexican cuisine
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Located by the lake, Hotel Rancho Encantado offers a serene retreat with a poolside bar, a peaceful garden, and private beach. Unwind with rowing or indulge in Mexican cuisine at Los Hechizos restaurant. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning

For families (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Casita Laguna Superior

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Deck/patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Ceiling fan
Premium bedding
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

Highlights

Garden
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Garden double room with AC

Garden double room with AC

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view

Double suite, lagoon view

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Cabin, Lake View

Cabin, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View

Superior Suite, Garden View

Highlights

Air conditioning
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite lagoon view

Master Suite lagoon view

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite with Garden View

Bathroom

Suite with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Standard with Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Standard with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior with Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Superior with Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for House Superior with View

Premium bedding, in-room safe, iron/ironing board, bed sheets

House Superior with View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.9 km
  • Fort of San Felipe - 4 min drive - 3.6 km
  • Municipal Spa of Bacalar - 5 min drive - 4.3 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

Hotel Rancho Encantado offers a private beach and puts you near activities such as scuba-diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch and dinner. A poolside bar, a hot tub and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • On-site parking is limited

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • On a private beach
  • Canoeing
  • Ecotours nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (1216 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Los Hechizos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 3000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 560.00 per person (return)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (return)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar
HELP_OUTLINE

Frequently asked questions

Does Hotel Rancho Encantado offer free cancellation for a full refund?

Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Rancho Encantado?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Rancho Encantado?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Rancho Encantado?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Rancho Encantado?

Yes, an airport shuttle is available. The charge is MXN 560.00 per person return.

What are the check-in and check-out times at Hotel Rancho Encantado?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Rancho Encantado and nearby?

Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Rancho Encantado?

Yes, Los Hechizos offers Mexican cuisine.

What's the area around Hotel Rancho Encantado like?

Hotel Rancho Encantado is located a short 7-minute walk from Lake Bacalar.

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Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
View
Lagoons
Food
Restaurant
Service staff
Location
Lake
Children
Water

What guests liked

  • Breakfast was top-notch and the staff went above to accommodate guests' needs. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great place
2-night trip

10/10

This place has to be the most gorgeous hotel on the Bacalar Lagoon!
2-night trip

10/10

Very relaxed und very nice Hotel, friendly staff und nice view to the Lagune
2-night trip

10/10

Best place in Bacalar!
2-night trip

10/10

Excelente
4-night trip

10/10

The hotel was gorgeous and the staff was very attentive and courteous
3-night trip

10/10

Beautiful place! We enjoyed every second The staff was kind and helpful at all times
5-night trip

10/10

Great stay, place it’s awesome and the staff is super nice z
4-night trip

10/10

This place is great for family I loved
2-night trip

10/10

Excelente restaurant and friendly service
3-night trip

10/10

Excelente!!!
3-night trip

10/10

First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.
3-night trip

10/10

Peaceful place to relax and enjoy love it
3-night trip

10/10

Quiet and clean and beautiful, great for kids
3-night trip

10/10

It was beautiful!!
1-night trip

10/10

I liked everything, it was exactly what we needed, quiet and relaxing.
5-night trip

10/10

Nice view and good service of kayak. Very hot water and heats quickly!
2-night trip

10/10

Nice place
2-night trip

10/10

Coming to this sparkling clean handsome hotel after beach time in Tulum was fabulous. The restaurant was excellent - my adult kids and I liked the little gourd of chocolate and homemade taco upon arriving- and then the array of regional dishes. Service was perfect. We could swim off our dock and play cards on our private veranda. The heavy wooden shuttered doors in the immaculate were elegant and effective.
3-night trip

10/10

The property is great live the settings had breakfast food was good but the services was not i must say
1-night trip

10/10

Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. We’ll keep coming back.
1-night trip

10/10

The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. We’ll be back.
2-night trip

10/10

The private tours of the lagoon and the romantic dinner option.
2-night trip

10/10

Amazing experience
2-night trip

6/10

Cozy and nice place but the food at the restaurant is very poor!
1-night trip