Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Corozal (CZH) - 51 min drive
Restaurants
La Bendición Dios - 3 min drive
Albahaca - 19 min walk
Ajal - 5 min drive
Taqueria el Trompo de K'los - 5 min drive
Mr. Taco - 5 min drive
About this property
Hotel Casa Corazón
Hotel Casa Corazón puts you a short five-minute drive from Lake Bacalar. Free self-parking is an added perk, and guests can keep active with on-site kayaking. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Travelling with children
Children stay for free (see details)
What to do
Kayaking
Ecotours nearby
Waterskiing nearby
Services
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Built in 2004
Garden
Terrace
Mosquito nets
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
More
Limited housekeeping
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Casa Corazon
Casa Corazon Bacalar
Casa Corazon Inn
Casa Corazon Inn Bacalar
Casa Corazon Hotel Bacalar
Casa Corazon
Hotel Casa Corazón Hotel
Hotel Casa Corazón Bacalar
Hotel Casa Corazón Hotel Bacalar
Frequently asked questions
Does Hotel Casa Corazón offer free cancellation for a full refund?
Yes, Hotel Casa Corazón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Corazón?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Corazón?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Corazón?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Hotel Casa Corazón and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Hotel Casa Corazón also has a garden.
What's the area around Hotel Casa Corazón like?
Hotel Casa Corazón is a short 17-minute walk from Lake Bacalar and 6 minutes' walk from Cenote Esmeralda.
Hotel Casa Corazón Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.4/10
Staff & service
6.2/10
Amenities
5.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 July 2024
I love the quietness of this place and the easy access to the lagoon at this property.
Yesenia
Yesenia, 4-night romance trip
Verified Expedia guest review
2/10 Poor
17 June 2024
Rafael
Rafael, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 Jan 2024
Buen lugar, tranquilo y seguro. La sección de la laguna donde está muy bonita, los decks y área de sillas es muy buena. Podría mejorar en ofrecer servicio de restaurante
Victor
Victor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jan 2024
Great access to lagoon.
David
David, 3-night romance trip
Verified Expedia guest review
2/10 Poor
11 Sept 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2023
The service was great. My husband and I were comfortable. The location is perfect, 10 min walking to the beach, and 15 min walking to el centro.
Yesenia
Yesenia, 6-night romance trip
Verified Expedia guest review
4/10 Fair
10 Apr 2023
Kamala
Kamala, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
29 Jan 2023
No muy limpio no tenían agua caliente al siguiente día no tenia agua para bañarme ni tampoco servicio ese cafe
Maria
Maria, 1-night trip
Verified Expedia guest review
2/10 Poor
5 Aug 2022
Gibrahan
Gibrahan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 July 2022
Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.
Frank
Frank, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 June 2022
Very pleasant stay reslly cordialand accommodating staff.
Ulises
Ulises, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Apr 2022
El lugar del hotel está increíble, el personal poco servicial y las habitaciones dejaban mucho que desear.
Karina
Karina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2021
I loved the openness of the property and and the plants and trees that provided shade.
Mary
Mary, 5-night trip with friends
Verified Expedia guest review
6/10 Good
16 Aug 2021
It's very basic, ok if you're bagpacking only
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
15 Mar 2021
Place is OK . Good location and access to the shore using the rented kayaking was good . Just be sure to remember how to get back
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
7 Oct 2020
Dirty Room, bathroom door doesn’t closet and smell’s horrible.. property in really really rundown
Verónica
Verónica, 1-night trip
Verified Expedia guest review
2/10 Poor
24 Aug 2020
ada corazón, do not stay there!
Room was filthy in very bad shape. Mirror dirty, stinky loose and dirty, faucet was a rusted tube, no hot water, one night stand broke and one pulled out off the wall, cheap towels, the lagoon area was very dirty. Not a good place. We stayed at a lot wonderful hotel the next day, casa Maria, for less than casa corazón and the view was magnificent, room excellent w/tv.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Aug 2020
I was calling this place they never answer me I arrived there no body was there to open de door And at ending look for other hotel to stay I would like my money back even today I’m trying to calling this place to see can do something but they never answer until today they haven't answered me or give my money back
Lucy
Lucy, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 May 2020
Nice Place
I was good location. Service can be improved. Overall a Nice place to stay
JOEL
JOEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Mar 2020
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
26 Sept 2019
Decent place. Nice view of the lagoon. Friendly staff and helpful with information. Not a five star but decent for the price
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
20 Mar 2019
The worst experience of my life and I actually started a process with Expedia Leto get my money back.
It was a rat hole, dirty, no water for toilets or drink. The beds were on cement, no air conditioning, the worst service ever.
Horrible experience
Verified traveller
1-night family trip
Verified Expedia guest review
4/10 Fair
7 Feb 2019
Good location, terrible hotel
The hotel has a great location, however it was really expensive for the conditions that it offers. The bed was really hard, the bathroom had a horrible smell, the shower terrible.
Christa
Christa, 3-night romance trip
Verified Hotels.com guest review
4/10 Fair
22 Jan 2019
No water at faucet , no internet in rooms, the windows wouldn’t lock , dirty floors
Verified traveller
2-night romance trip
Verified Expedia guest review
2/10 Poor
9 Nov 2018
So bad we checked out after one night.
The setting of the hotel was beautiful, right on the edge of Lagunar Bacalar. Everything else about Casa Corazon was awful. The walls were so thin we could hear noises from the bathrooms on both sides of our room. The bed was uncomfortable, and the bed linens and towels were of poor quality. It turned out that the locals know how bad this place is and never recommend it to friends. We made a reservation based on a positive review in Lonely Planet--the last time I'll trust that guide book.