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Be Tulum Beach & Spa Resort

4.5 star property
Upmarket beachfront hotel with spa, near Tulum Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite (Aire) | Terrace/patio
Suite (Tierra) | Living area
Suite (Ocean) | Private pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Non-smoking
  • Free breakfast
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Dressing gowns
The price is AU$1,296
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 66.1 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle)

Premier Suite (Jungle)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 110.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arena)

Suite (Arena)

Suite (Arena)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
Private bathroom
  • 49.6 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Jungle)

Suite (Jungle)

Suite (Jungle)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Aire)

Suite (Aire)

Suite (Aire)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 89.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra)

Suite (Tierra)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 56.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront

Suite, Beachfront

Suite, Beachfront

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Balcony or patio
Individually furnished
Air conditioning
Blackout curtains
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

On the beach

Nomade Tulum

Pool
Free breakfast
Spa
Airport transfer
8.8 out of 10, Excellent, (585)
The price is AU$1,001
includes taxes & fees
19 Dec - 20 Dec
Nomade Tulum
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About the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • SFER IK - 6 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Playa Paraiso - 24 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Be Tulum Beach & Spa Resort

At Be Tulum Beach & Spa Resort, you can spend time at the beach relaxing on a sunlounger, plus you'll only be steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Maresias, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a terrace and a garden. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (15 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • On the beach
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 14 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Yaan Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Maresias – This seafood restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
4 Fuegos- Beach Grill – This seafood restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 600 per vehicle (return. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Frequently asked questions

Does Be Tulum Beach & Spa Resort offer free cancellation for a full refund?
Yes, Be Tulum Beach & Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Be Tulum Beach & Spa Resort?
Yes, there's an outdoor pool.
Are pets allowed at Be Tulum Beach & Spa Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Be Tulum Beach & Spa Resort?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Be Tulum Beach & Spa Resort?
Yes, an airport shuttle is available. The charge is USD 600 per vehicle return.
What are the check-in and check-out times at Be Tulum Beach & Spa Resort?
Check-in start time: 4:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Be Tulum Beach & Spa Resort and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Be Tulum Beach & Spa Resort also has spa services and a garden.
Are there restaurants at or near Be Tulum Beach & Spa Resort?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does Be Tulum Beach & Spa Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Be Tulum Beach & Spa Resort like?
Be Tulum Beach & Spa Resort is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

Be Tulum Beach & Spa Resort Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Diamond Ring Needed Back!
Have stayed her several times…service has declined…we have stayed here and there sister hotel Nomade…a total of 5 times. It’s been 3 years since we visited. The service is NOT what is used to be. On top of that, I left a diamond ring in the room and messaged them to retrieve it..and they literally have ghosted me since they first responded. I told them exactly where I left it. I have reached out to the concierge another two times day, zero response. Unacceptable. The overall service isn’t what it used to be at all but the lack of responsiveness is really INSANE. I am happy to edit this review WHEN I get A RESPONSE and help with going ring back. We had an ocean front room and loved it.
Jon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was an amazing trip. We will definitely return soon.
Nichole, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This resort was amazing, the staff was very friendly, the concierge was very helpful and always reaching out to ensure our stay was perfect. The property was beautiful and very quiet and relaxing. It is a very unique and one of a kind type of resort, very tropical/jungle vibe but also very relaxing. The restaurant had great food and drinks, the ocean views were amazing and we had such a great vacation here. We will be back!
Moi, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Overrated overpriced. No service culture whatsoever. This hotel operates as if they are doing you a favor for allowing you to stay there. Don’t recommend wouldn’t come back.
Joaquin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nyshifah, 3-night trip
Verified Expedia guest review

6/10 Good

Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Mario, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Absolutely incredible!!!
Mica, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
rahul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer Flores, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Come back yearly and it’s always a great experience. Concierge is the best, all the staff is great
Samuel, 5-night romance trip
Verified Expedia guest review

2/10 Poor

No recognition of status. Advertised Expedia discount not honored. Room without proper running water for showers. No hot water for most of trip. Non-chalant staff. Unique property but service and infrastructure issues overshadowed everything.
Kenneth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful property, delicious food, and amazing staff!!
didiana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Jesus, 4-night romance trip
Verified Expedia guest review

2/10 Poor

The property was beautiful. We paid for a luxury and exclusive experience. When we arrived, the staff received us very disrespectfully. Then, the room we paid for was not available and they gave a room that was under the price we paid for. Then, because of a natural disaster, the told us we had to leave with no compensation. The way they handled the logistics and care of their guests was unacceptable. They disrespected us and did not look out for our safety.
Julian, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Services weren’t the best, I would not be returning to BeTulum
Yezidel, 4-night trip
Verified Expedia guest review

6/10 Good

Olta, 3-night trip
Verified Expedia guest review

10/10 Exceptional

BE Tulum was on my list for a long time. It was all I have expected. Only things that were missing: Iron - Iron board No kettle or coffee machine. This was a big missing part. Also slippers can be given as floor is all natural. I think this could have been complimentary.
Hande, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel. Very clean. Great beach access. Nice rooms
laura, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Yana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
Lyndsy Evenden, 6-night trip with friends
Verified Expedia guest review

4/10 Fair

— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
Emanuela, 4-night family trip
Verified Expedia guest review

8/10 Very good

Was ok, no upgrade
Dattaprasad, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Doron, 2-night trip with friends
Verified Expedia guest review