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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
Beachfront property in Akumal with spa, beach bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Garden view
11 bars/lounges, poolside bar, beach bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 11 bars/lounges
  • Full-service spa
  • 3 outdoor pools and lazy river
  • WiFi in the lobby
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Sofa bed
  • Private bathroom
  • Private hot tub

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

Highlights

Garden
Balcony
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Map
Zona Costera K256, Akumal, QROO, 77710

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 68 min drive
  • Tulum Intl. Airport (TQO) - 72 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24.7 miles/39.7 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and yoga. With the 3 outdoor pools and lazy river, there's fun for everyone, and guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. Akumal and Tulum, one of 10 restaurants, offers ocean views and serves breakfast, lunch and dinner. There are 11 bars/lounges and a free kid's club at this all-inclusive property, and in-room conveniences such as dryers and sofa beds. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 934 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Lazy river
  • Playground
  • Children's menu
  • Toys
  • Children's books

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Archery
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Motor boating
  • Snorkelling
  • Shopping
  • Pool table
  • Private beach access
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Dryer

Sleep well

  • Blackout curtains
  • Turndown service
  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Private hot tub
  • Balcony
  • Garden
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Hydromassage shower head
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs

Special features

Spa

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Akumal and Tulum – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Ikebana – This restaurant specialises in Japanese cuisine. Reservations are required. Open daily.
Relais Gourmand – This restaurant specialises in French cuisine. Reservations are required. Open daily.
El Patio – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
Lima – This restaurant specialises in Peruvian cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 0 per hour (rates may vary)
  • WiFi is available in public areas for USD 0 per hour (rates may vary)
  • Late checkout can be arranged for an extra charge of USD 15 (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability).
What is there to do at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, rowing and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, ecotours and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Grand Sirenis Riviera Maya Resort & Spa - All Inclusive also has 11 bars, a private beach and a lazy river, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?
Yes, there are 10 on-site restaurants, featuring Japanese cuisine and ocean views.
Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have rooms with private hot tubs?
Yes, each room has a a private hot tub and a jetted bath.
Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Grand Sirenis Riviera Maya Resort & Spa - All Inclusive like?
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is located on the waterfront. Popular attractions include Akumal Beach, which is 9 minutes away by car. Travellers say that the property is in a great location.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Charlotte, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Not a happy camper
I was very unsatisfied with the service. I ask for two days for zero sugar cokes and my fridge was never refilled the days I was there.
Joel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed at Grand Sirenis for a family wedding. The resort is set amongst the jungle and is a sprawling property that is extremely spread out. It has a beautiful beachfront where you cam swim, snorkel and kayak. There are lots of amenities including multiple swimming pools, a lazy river, a dive.shop, a spa, a disco, yoga, and a dolphin discovery area. There are numerous bars and restaurants around the property to pick from as well. There is abundant wildlife that can be seen all over the resort grounds too. The resort grounds are kept very clean and the staff are all very friendly. The only issue that we had was with the location and logistics around the resort- it is so large that our room was across the resort from everything. It was a long walk to all meals, long walk to the beach and anywhere else we needed to go.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Renovations were annoying
Under renovation- pool nearest us was closed as well as access bridge so getting anywhere took a while. Our room was very dated with a leaky shower door so bathroom floor was constantly wet. Beach and snorkeling were wonderful, food was good, but we couldn't get a la carte reservations to restaurants and some were closed for renovations too. Staff were amazing. My daughter loved the lazy river and all the wildlife. We wish we were VIP because they seemed to have shuttles all the time and no problem getting dinner reservations. Location was great and sea turtle snorkeling was a highlight.
Tara, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Lori, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

La habitación muy espaciosa y limpia. El colchón viejo. Para llegar al lobby y áreas comunes, tienes q tomar un carrito. Hay q esperar mucho por q tienen pocos. Diana, Edgar y Miguel, excelentes personas. Merecen un premio por su esfuerzo!
Alejandro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, very good service, 100% recomend it
Ketileydis, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Sayed, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Reni, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Damaris, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice resort; poor food options + customer service
Nice property. Limited entertainment. Great quality food at the buffet restaurant. Poor food quality and incompetent waiters at the “specialty” restaurants.
8-night family trip
Verified Hotels.com guest review

6/10 Good

We stayed 2 years ago and were very happy with resort. This time with renovations most of what we enjoyed previously were closed. Most restaurants were not available, concierge making little efforts to accommodate with exception of Leo and Omar who were friendly and helpful. Will not plan to come back to this particular resort
Mason, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great customer service!
Tyler Anthony, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Noreen, 6-night trip
Verified Expedia guest review

2/10 Poor

Facility is dirty
Heeralall, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

My family and I had the best time at Grand Sirenis! The resort is wonderful in every aspect. We loved the beach and lazy river. The food was also really good. Lots of options to choose from. The shows at night were very well put together with really talented dancers. Another highlight was getting to see the dolphins onsite! Special shoutout to Ricardo at the front desk. He was so kind and helpful, making sure we had a great stay. Also, Erik in the main dinning hall was excellent. He's there for breakfast and lunch. The best waiter at the resort, so attentive and friendly! My only con would be the main concierge of our building. He was not very helpful and was barely there. Overall we had a great stay. They made us feel extra special for booking with Expedia. We would definitely recommend the Grand Sirenis :)
Michelle, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

excellent
junsung, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

martin, 7-night trip
Verified Travelocity guest review

10/10 Exceptional

Lovely property
Zuzanna, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Was very nice and honest. Great place to stay for families and couples !
Xavier, 3-night trip
Verified Expedia guest review

6/10 Good

Parthkumar, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Had a wonderful vacation. Booked 2 rooms w/ double beds for 4 people. To have connected rooms we settled for a king bed in one room & double beds in the other. Rooms were spacious & renovated. AC worked better in one room than the other but manageable with the ceiling fans and open doors for circulation. Good shower pressure, HBO channels on TV. Beach is clean & calm, no waves no sargassum problem! Beach has rocky coral at the entrance but the sand is soft beyond that. Beach chairs need updating. Pools were refreshing, with no need to reserve. There’s a quiet pool and a pool with activities. Lazy river was so fun, though more new floats would be better. Plenty of activities which we enjoyed especially bingo/music trivia and pool aerobics with Gigi, Yessica, Papi Chulo, and Jerry. Only downside was difficulty getting restaurant reservations due to closures and limited options. Buffet was good and drinks were excellent. Sit under the vents if you want to feel AC. Maid service every day we had a different towel animal it was so mindful. We loved the wildlife - raccoons , sereque, coati, monkeys, cats, pelicans, fish, iguanas, lizards. Cabanas could use hooks to keep belongings safe from animals. Easily walkable resort (we walked to the turtle beach) and shuttles are available. Free hydrotherapy session at spa was a nice bonus. We had such a pleasant time and would return.
Estee, 7-night family trip
Verified Expedia guest review

4/10 Fair

The rooms at this hotel are dilapidated and could use a total renovation. The showers and tubs need to be thoroughly cleaned and reglazed. The A/C isn't consistent and the rooms are all moist and have a moist smell that's impossible to ignore. The staff were friendly.
CHARLSIE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our 3rd time at Sirenis... it was phenomenal! From the moment we checked in we felt the love from the Guest Service... Ricardo, Diana and Marlene. I don't have enough words to thank Marlene for the exceptional attention she gave us. She made us feel extra special, like family! Marlene assisted with an ocean view room upgrade plus booked the specialty restaurants and the hydrotherapy spa for us. Her team kept checking on us during our stay. Ivan, Mauro, Diana and Marlene (pampering us everywhere) were waiting at the different specialty restaurants to welcome us. The drinks at the Lobby bar were excellent... thank you Martín and Luis (who also served us at the beach bar). We loved Casa Alma! Miguel was so welcoming and Alfredo's service was excellent. The food was extraordinary delicious. It was our favourite! A warm thanks to waiters Marcelino and Jose at the lobby buffet. Loved their service. The Spa was wonderful and Rafael was simply awesome! We had a blast at the spa! Sirenis grounds is beautiful and well maintained and even though they are undergoing major repairs, it was barely noticeable. The pools including the lazy pool were big and clean. The ocean was beautiful, a little rough but that's mother nature's call. We always found lounge chairs both at the pool and by the beach. Many bars and plenty fresh delicious food all over. This vacation was one of the best ever thanks to Marlene, her team and all the staff. Every employee at the resort made our vacation
Irma, 3-night family trip
Verified Expedia guest review

6/10 Good

A lot of trying to sell timeshares and memberships. Definitely limited for regular guests and half the property and amenities were only available for certain memberships, depending on your wristband color including shuttle services, food items and certain restaurants and bars on property
Kristian, 3-night family trip
Verified Expedia guest review