Nestled in the heart of the city, Hotel Balcón del Parque offers a warm welcome with a restaurant and high-speed WiFi. Enjoy convenient perks like luggage storage, an elevator, and 24-hour front desk support.
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 130 min drive
Xalapa Station - 13 min drive
Restaurants
Asadero Cien - 4 min walk
Esquites Sayago - 5 min walk
Tacos Meridiano - 5 min walk
Tom Mix - 7 min walk
La Toscana - 2 min walk
About this property
Hotel Balcón del Parque
When visiting Xalapa, Hotel Balcón del Parque is a great choice to consider. Guests looking for a bite to eat can visit Sal & Piedra, which is open for breakfast and lunch, and offers garden views.
Languages
English, Spanish
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free covered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:30 AM–11:00 AM
Restaurant
Services
24-hour front desk
Luggage storage
Facilities
Mosquito nets
Accessibility
Lift
Lift door width (centimetres): 200
Wheelchair-accessible
Wheelchair-accessible path to lift
Front entrance ramp
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down duvet
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Sal & Piedra – Overlooking the garden, this family restaurant serves breakfast and lunch.
Fees & policies
Policies
This property accepts credit cards and cash.
Also known as
Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa
Frequently asked questions
Does Hotel Balcón del Parque offer free cancellation for a full refund?
Yes, Hotel Balcón del Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Balcón del Parque?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Balcón del Parque?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Balcón del Parque?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Balcón del Parque?
No, this hotel doesn't have a casino, but Big Bola Casino (9-min drive) is nearby.
Are there restaurants at or near Hotel Balcón del Parque?
Yes, Sal & Piedra offers garden views.
What's the area around Hotel Balcón del Parque like?
Hotel Balcón del Parque is a short 1-minute walk from Los Tecajetes Park and 6 minutes' walk from State Theatre.
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Hotel Balcón del Parque Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Nov 2024
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Kennie
Kennie, 3-night trip
8/10 Very good
26 July 2024
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
martin
martin, 3-night trip
10/10 Exceptional
5 July 2024
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Joanne
Joanne, 7-night trip
10/10 Exceptional
12 May 2024
Very nice place well maintained very close to restaurants, parks
andres
andres, 2-night trip
10/10 Exceptional
9 Nov 2024
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Barbara
Barbara, 4-night trip
10/10 Exceptional
9 Nov 2024
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
susan
susan, 4-night trip
10/10 Exceptional
9 Feb 2024
Beautiful and comfortable.
Christopher
Christopher, 2-night trip
10/10 Exceptional
16 Sept 2024
OK
Jose
Jose, 3-night trip
4/10 Fair
26 July 2024
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Ana Luisa
Ana Luisa, 1-night trip
10/10 Exceptional
23 Nov 2023
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Judy
Judy, 3-night trip
8/10 Very good
4 Nov 2024
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running.
Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free.
There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air.
The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff
This review is a lot negative but I would stay again.
John Bruce
John Bruce, 4-night trip
10/10 Exceptional
18 Feb 2025
JULIETA PATRICIA
JULIETA PATRICIA, 1-night trip
10/10 Exceptional
14 Feb 2025
EDUARDO
EDUARDO, 1-night trip
10/10 Exceptional
9 Feb 2025
Excelente opción!
El hotel es una excelente opción, la ubicación es preciosa ya que todas tus vistas dan hacia el espectacular verde del Parqué de Los Tecajetes, la comida del desayuno incluido es Muy rica y la comodidad de las camas está genial. Recomendado al 100%
Diana Lilia
Diana Lilia, 1-night trip
10/10 Exceptional
27 Jan 2025
Ciro
Ciro, 1-night trip
10/10 Exceptional
26 Jan 2025
Todo excelente
La habitación increíble
francisco
francisco, 1-night trip
8/10 Very good
24 Jan 2025
Muy buen hotel recomendable 100%
Excelente todo muy bien muy cómodo céntrico, probablemente poner unos calentadores sería muy bueno