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Oriental Suites Hotel & Spa

4.0 star property
Lakefront hotel with spa, near Hoan Kiem Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
Point of interest
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Reception
Premium bedding, pillow-top beds, minibar, in-room safe
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, City View

City view

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, Courtyard View

Terrace/patio

Royal Suite, Courtyard View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suites, big balcony

Highlights

Balcony or patio
Garden
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

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9.6 out of 10, Exceptional, (3309)
The price is AU$125
includes taxes & fees
10 Jan - 11 Jan 2025
Hanoi Royal Palace Hotel 2
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About the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Quan Chuong Gate - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bia Ả Đào - The Peachy Craft Beer Pub - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk

About this property

Oriental Suites Hotel & Spa

When you stay at Oriental Suites Hotel & Spa, you'll be in a fantastic location, only a five-minute walk from Hanoi Old Town Night Market and Hoan Kiem Lake. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Vietnamese cuisine is served at Romance, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.

Languages

English, Vietnamese

At a glance

Hotel size

  • 40 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Minimum check-in age – 17
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 19 per room (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.

Also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Oriental Suites Hotel & Spa offer free cancellation for a full refund?
Yes, Oriental Suites Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oriental Suites Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Oriental Suites Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 19 per room one way.
What are the check-in and check-out times at Oriental Suites Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Oriental Suites Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Oriental Suites Hotel & Spa also has a spa.
Are there restaurants at or near Oriental Suites Hotel & Spa?
Yes, Romance offers Vietnamese cuisine.
What's the area around Oriental Suites Hotel & Spa like?
Oriental Suites Hotel & Spa is in Old Quarter, a short 1-minute walk from Hanoi Old Town Night Market and 3 minutes' walk from Hoan Kiem Lake. The local area is walkable and popular with nature enthusiasts.

Oriental Suites Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Hanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another great stay
The staff is always great..third time staying at location. The location of property is right where you would want to be close to everything
Jennifer, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very central hotel, needs a little work
Whilst the staff were very helpful and quick to double check administration errors, the room needs a bit of TLC. It smelt of stale smoke (which I suspect is the result of smoke wafting in from outside) the bed was hard, and the shower design was not very good for anyone with mobility problems. However we were happy with our co-joined rooms for our kids, was neat and spacious, and the hotel followed up quickly when our room key wasn't working. Location was great, extremely central.
Russell, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super solid hotel in great location
Clean hotel in excellent location in Old Quarter. Breakfast was large and included. Staff was always super nice.
Kristen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good place in the old town
Good place to stay in the old town. Stayed there twice and would recommend.
Vladimir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay in the old city centre
It was a great stay just for one night near the Hanoi night walking street. Would recommend based on location.
Vladimir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ying, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location and service, nice people.
The manager and team give excellent service from top to bottom. Front desk super friendly and helpful. Good Spa, housekeeping, breakfast - everything was great.
Ken, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were amazing here. The breakfast was just perfect. The hotel was in the Old Qtr- in a great position. We will stay again. Thank you Oriental Adam & Karen
adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at this hotel were brilliant. We had an issue with the air conditioning in our room and they resolved it so quickly. The location is also fantastic. We’d stay here again for sure!!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guillermo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The oriental suites provided an exceptional experience in old town Hanoi. The suite with balcony was very spacious and was a great place to take a break from the crowded old town streets. We arrived just before typhoon Yagi and after cancelling some plans decided to wait out the storm in Hanoi. All the staff was friendly and went above and beyond to keep our stay comfortable despite the stress of the incomming storm .
Brandon, 3-night family trip
Verified Expedia guest review

6/10 Good

5-night trip
Verified Expedia guest review

2/10 Poor

We made a booking with the concierge to go to Cat Ba Island, and on the day we were to travel we found that a super typhoon was heading directly for Cat Ba Island, so I enquired if it would make sense to cancel the trip. She informed me that it was not a big deal, and just to go ahead. On the three hour bus ride to Cat Ba we found out that the Island would be shut down for multiple days and we would not be able to return as scheduled. The net is we had to turn right back around the next morning in order to get off the island. Also, there was at least a 40 percent surcharge on the tickets she booked.
mark, 3-night family trip
Verified Expedia guest review

8/10 Very good

Jessica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

we head a good stay. Location is the best.
Son, 1-night family trip
Verified Expedia guest review

6/10 Good

Room is small and dark. No desk for laptop use or eating on. Breakfast is average with the same options every day. Wifi is on and off sometimes but speed is fast when it is working. The staff here is probably the only thing I can rave out. They are nice and courteous. Overall just an average hotel for me.
Cuong, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Russell, 3-night trip
Verified Expedia guest review

8/10 Very good

Room is small. Staffs are nice.
Duong, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff , great breakfast , located at centre of old quarter with walking distance to Dong Xuan market , Hoan Kiem lake and Railway street .
Sarath, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great property matched by great staff.
Natalie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jared, 4-night trip
Verified Expedia guest review

6/10 Good

Hien, 4-night trip
Verified Expedia guest review