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Impression Isla Mujeres by Secrets – Adults only – All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Garrafon Natural Reef Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Impression Isla Mujeres by Secrets – Adults only – All Inclusive

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor wedding area
4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Aerial view
Free minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 9 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Furnished balcony or patio
  • Daily housekeeping
  • Laundry facilities
The price is AU$1,703
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront | Beach/ocean view

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 131 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Paramount Suite Ocean Front

Paramount Suite Ocean Front | Beach/ocean view

Paramount Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 327 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Honeymoon Room, Ocean View

Honeymoon Room, Ocean View | Beach/ocean view

Honeymoon Room, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 119 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
TV
Pillow menu
  • 71 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
Ave Perimetral Pon SM 009 Manzana 055, Colonia Fraccionamiento Mar Tur, Isla Mujeres, QROO, 77400

What's nearby

  • Punta Sur - 7 min walk
  • Cliff of the Dawn - 11 min walk
  • Dolphin Discovery - 5 min drive
  • Isla Mujeres Ferry Terminal - 8 min drive
  • North Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Punta Sur - ‬7 min walk
  • ‪Mar Bella - ‬2 min drive
  • ‪IceBar Mexico - ‬3 min drive
  • ‪Kin Há Isla Mujeres - ‬12 min walk
  • ‪The Joint - ‬4 min walk

About this property

Impression Isla Mujeres by Secrets – Adults only – All Inclusive

Placing you within a five-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Impression Isla Mujeres by Secrets – Adults only – All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas and yoga. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 9 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a rooftop terrace, a beach bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 125 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival
  • Please note: this property is accessible by boat from Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Guests must contact the property at least 48-hours in advance with their flight or travel itinerary information to arrange boat transfer. Guests must arrange their own transport to the marina.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Free uncovered on-site valet parking
  • Wheelchair-accessible van parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 9 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Beach yoga
  • Fitness classes
  • Kayaking
  • Sailing
  • Snorkelling
  • Bike tour information
  • Access to nearby outdoor pool
  • Ecotours nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free beach cabanas
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • Fitness centre
  • 4 outdoor pools
  • Bike parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Wine-tasting room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Secrets Impression Isla Mujeres Adults Only
Impression by Secrets Isla Mujeres Adults Only
Secrets Impression Isla Mujeres Adults Only All Inclusive

Frequently asked questions

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive offer free cancellation for a full refund?
Yes, Impression Isla Mujeres by Secrets – Adults only – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?
Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 1500 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?
Yes, there's free valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (7.7 mi) and Royal Yak Casino and Sports Book (8.2 mi) are both nearby.
What is there to do at Impression Isla Mujeres by Secrets – Adults only – All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Impression Isla Mujeres by Secrets – Adults only – All Inclusive also has 9 bars, a private beach and a water slide, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Impression Isla Mujeres by Secrets – Adults only – All Inclusive?
Yes, there are 8 on-site restaurants.
Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Impression Isla Mujeres by Secrets – Adults only – All Inclusive like?
Impression Isla Mujeres by Secrets – Adults only – All Inclusive is a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Punta Sur.

Impression Isla Mujeres by Secrets – Adults only – All Inclusive Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

wedding
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
Eva, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was what we hoped for.
Mary, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful hotel
Delianna, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, amazing service
Kumarl, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
Alexia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about this place, and the people. Definitely will be back.
Carolina, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Desirae, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
Courtney, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Xander, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a amazing stay!
Tiffany, 4-night romance trip
Verified Expedia guest review

4/10 Fair

We have a robbery in our suite where two designer bags were stolen and the staff did nothing about it.
Sara, 4-night romance trip
Verified Expedia guest review

6/10 Good

Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Esther, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Overall great experience. Beautiful hotel. Service was little slow during breakfast. Needs improvement in night activities but overall we had a great time. Butlers Erick and Martin were helpful and attentive. We are definitely coming back. Thanks
Yoany, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

JORDANA BLYTHE, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Will be back. Angel and Jennifer were wonderful hosts.
George, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jiyun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
John Endre, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Thomas, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
Alona, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

YONGSEOK, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful and the views are amazing!
Jonathan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, food is high quality
amy, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Sarah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stacey, 3-night trip
Verified Hotels.com guest review