Pavillon Nation

One of the most important things about any hotel stay, no matter how expensive or inexpensive the hotel, is being able to trust the people who are cleaning your room, because (1) you can't possibly put everything in the safe and (2) they clean the room when you are not there. I left a rather expensive Japanese towel in the shower to dry, and forgot to pack it when I checked out of the room. After I had arrived at my new hotel in other part of the city, I realized I had left the towel in the shower, and called the hotel, and told them I left it in my room. They said that the woman who cleaned my room had left for the day, and to call the next day. The next day, instead of calling, I went to the hotel, and explained that I left the towel in the shower. And that I wasn't 99% certain I had left it -- I was 100% certain I had left it. They asked the woman who cleaned my room, and she said she didn't see it. So, either the woman (1) kept it or (2) threw it away (given that it was an expensive towel, she probably kept it). And she is either a liar or a thief (or both). If you read the other reviews, you will learn that this is not the first time a cleaner has stolen something from a guest of this hotel. The hotel refused to compensate me. So, please take my advice, and stay elsewhere, unless you don't mind your room being cleaned by thieves.

The staff was very friendly and helpful. The airport shuttle was also very convenient. In a perfect world I would have loved an iron, a larger safe (to fit my laptop), and a tea kettle for the room. Overall it was perfectly nice. The bed was very comfortable, and even though my room was on the first floor facing the street, it was quiet. Being super close to a Monoprix and a CityPharma was a nice perk as well!

Great time, good hotel! The service was subpar. There are some really great employees but a lot of them are unhelpful, and one even doesn’t speak English, and is rude with it. The rooms are extreeeeemely small and there IS NO king bed, only a queen bed. And there is no door or curtain on the shower. The mini fridge is cool, NOT cold. However, room cleaning EVERYDAY! Extremely close to the metro, great food around. Butttt you need to leave your key everytime you leave and all you need to get it back is your room number. Even when employees rotate, and don’t know who you are, making it easy for anyone to possibly enter your room.

I only stayed one night but I couldn’t have asked for a better stay. The front desk were friendly and made check-in and check-out easy; additionally, they printed and guided me directions on how to get to the airport. I loved how there was a Monoprix across the street and the train station was just under a five minute. The room was tiny but enough for one person. I will definitely choose this hotel when I go to Paris next time.

Second stay in last 5 months, and major improvement is a new manager, keen to deal with faults and niggles in rooms ! Breakfast area is attractive, spacious, clean and well organised. Good base for visitors, with excellent public transport links to the whole city and to CDG airport. Only items missing from a personal "wish list" would be for some non-French language channels on the TV, and for tea/coffee making facilities in rooms, please . . ? Overall, would now be happy to return, though !