Copthorne Hotel Auckland City puts you in a great location, within a short 10-minute walk of University of Auckland and Spark Arena. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Zoes for Breakfast, which serves local cuisine and is open for breakfast. This eco-friendly hotel is also within a 15-minute walk of Auckland Ferry Terminal and Queen Street Shopping District. Fellow travellers love the helpful staff and location. Public transportation is close by: The Strand Station is only 9 minutes on foot.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
106 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (3-device limit)
Parking
On-site self-parking (NZD 30 per day)
On-site parking is limited
Off-site parking within 820 ft (NZD 30 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
What to do
Golfing nearby
Sailing nearby
Surfing/body boarding nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Bike parking
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Room amenities
Be entertained
49-inch plasma TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (3-device limit)
Phone
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Special features
Dining
Zoes for Breakfast – This restaurant specialises in local cuisine and only serves breakfast.
Zoes Bar – On-site bar. Open daily.
Zoes for Dinner – This restaurant specialises in local cuisine and only serves dinner. Open selected days.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for NZD 40 per night
Parking
Self-parking costs NZD 30 per day
Parking is available nearby and costs NZD 30 per day (820 ft away)
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 123346e
Also known as
Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland
Frequently asked questions
Does Copthorne Hotel Auckland City offer free cancellation for a full refund?
Yes, Copthorne Hotel Auckland City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Copthorne Hotel Auckland City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel Auckland City?
Yes. Self-parking costs NZD 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at Copthorne Hotel Auckland City?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Copthorne Hotel Auckland City?
No, this hotel doesn't have a casino, but SkyCity Casino (16-min walk) is nearby.
What is there to do at Copthorne Hotel Auckland City and nearby?
Have fun with nearby activities such as sailing and body boarding, and practise your swing on the nearby golf course.
Are there restaurants at or near Copthorne Hotel Auckland City?
Yes, Zoes for Breakfast offers local cuisine.
Does Copthorne Hotel Auckland City have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Copthorne Hotel Auckland City like?
Copthorne Hotel Auckland City is in Auckland Central Business District, a short 9-minute walk from The Strand Station and 15 minutes' walk from Auckland Ferry Terminal. Travellers say that the hotel is in a great location.
Copthorne Hotel Auckland City Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
24 Oct 2024
Josh
Josh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2024
taxi from hotel
ok, but will never ask desk for a cab as was charged $35 to go to the strand railway when they booked it for me.
William L
William L, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
Verified traveller
7-night family trip
Verified Hotels.com guest review
6/10 Good
20 Aug 2024
Furniture in rooms getting worn out. Beds clean and comfortable WiFi terrible. One old chair behind a desk you could not move not ideal for a couple
Staff lovely and helpful. Food in restaurant very nice
Patricia
Patricia, 1-night romance trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
My husband was surprised to see that our 2nd option room eas better than the first for the same price.
Ken
Ken, 1-night romance trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Local parking options have height limits, no good for utes. Bathrooms run down and need some TLC.
Davina
Davina, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
18 Aug 2024
Disappointed for Copthorne standard
Kingsley
Kingsley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Thank you for the Filipino staff serving in the bar and dining area every morning (sorry I forgot your name), she’s very accommodating and help above and beyond. ♥️
Margie
Margie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Good
Harpreet
Harpreet, 1-night family trip
Verified Wotif guest review
8/10 Very good
13 Aug 2024
Consistently good standards, excellent location
Terrence W
Terrence W, 1-night business trip
Verified Wotif guest review
8/10 Very good
12 Aug 2024
Tony De
Tony De, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Staff were polite, helpful. Hotel kitchen willingly met my gluten free needs.
Lyn
Lyn, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
Close to Spark Arena
Suzzanne
Suzzanne, 1-night trip
Verified Wotif guest review
6/10 Good
4 Aug 2024
The bed was comfortable and the linen nice. But The bathroom very old and in serious need of a renovation. Definitely not 4 star.
celia
celia, 2-night family trip
Verified Wotif guest review
8/10 Very good
3 Aug 2024
Family trip. Very clean and comfortable room. So close to town. Easy to park the car and walk everywhere, no need to Uber. Nice friendly service.
Annemarie
Annemarie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
kevin
kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Aug 2024
Syd
Syd, 2-night trip
Verified Wotif guest review
10/10 Exceptional
27 July 2024
Excellent customer service
Staff were excellent. Our first room wasn’t thoroughly cleaned and the tv was glitching so internet was poor. The front desk found several other comparable rooms that night and eventually upgraded us to the suite the following day which was excellent. The entire staff were pleasant and accommodating. Daily restaurant credit and happy hour was a bonus. This is an excellent location vicinity in downtown auckland and they had a washer/dryer for guests in the lower level which was perfect for our longish stay here. Thank you Copthorne staff!!
sarah
sarah, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
It was close and a short walk to CBD which was great after a six hour drive to Auckland.
The staff were great and breakfast was delicious.
The rooms were a bit dated but they were clean, and comfy beds. We just needed somewhere nice to stay for the night and the Copthorne was just right.
Rosina
Rosina, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
24 July 2024
Shuk Ling
Shuk Ling, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
Adverage stay. Is what it is. Horrible showers. Beds are terrible. Wouldn’t stay again
Tiffany
Tiffany, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Bathroom needed a revamp. Overall a bit dated
Linda
Linda, 5-night romance trip
Verified Wotif guest review
10/10 Exceptional
21 July 2024
Appreciated friendly and helpful staff, food on site, and the foyer vending machine. Would stay again.
Ann-Marie
Ann-Marie, 6-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Convenient with friendly and helpful staff.
Cameron
Cameron, 1-night family trip
Verified Wotif guest review
8/10 Very good
18 July 2024
Very dated room, sink plug did not fit basin, tap came out of back of sink, curtains were very untidy on tracks but staff were great.