4/10
The hotel room was no air conditioning which is not matched with the accommodation details as described when the booking was made. The room was way too hot to stay in even though a fan was provided and tough to sleep. Even worst was that the room was not closed in the first night when we get back to the hotel which is a serious security issue.
I've tried multiple times to contact the manager and finally got a refund of ~ 20% of the total stay but the amount we paid for it not worth it and able to find a similar hotel with AC of similar price though.
KitPing Janet
6-night trip