Jump to
Check availability
Price Guarantee
All properties in Santiago, Santiago, Chile
1 room, 2 adults

Mandarin Oriental, Santiago

5-star5 stars
Great for familiesThis property has good facilities for families.
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025, Chile

Luxury hotel with 2 restaurants, near Costanera Center
  • Free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Lowest priceA$300
available on 09/02/2020Price may be available on other dates
Price Guarantee
Jump to:
See if the property has anything planned that may affect your stay
The property will be renovating from 01 October 2019 to 01 January 2021 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
  • Pool
  • Free parking
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Main amenities

  • 310 smoke-free guestrooms
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Ski storage
  • 24-hour fitness center
  • Spa services
  • Conference center
  • Airport shuttle
  • Childcare
  • Terrace
  • Free parking

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Costanera Center - 37 min walk
  • Parque Arauco Mall - 7 min walk
  • KidZania Santiago - 13 min walk
  • Los Leones Golf Club - 18 min walk
  • Clinica Alemana - 26 min walk
  • Bicentennial Park - 26 min walk
  • Peru Plaza - 27 min walk
  • CasaPiedra Event and Conference Center - 37 min walk
  • Gran Torre Santiago - 39 min walk
  • Santiago Metropolitan Park - 45 min walk
  • Vivo Panorámico - 2.4 mi / 3.9 km
More about the area
8.8Fabulous138See all 138 Hotels.com reviews
Bar
Bar is awesome
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Mandarin Oriental, Santiago

from A$300
  • Superior Room, 1 King Bed (Club)
  • Superior Room (Club)
  • Club Deluxe, Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Executive Suite, 1 King Bed, Terrace
  • Suite, 1 King Bed (Diplomatic)
  • Suite, 1 King Bed, Terrace (Diplomatic)
  • Presidential Suite, 1 King Bed

More great choices

See all properties in Santiago
List viewMap view
See all properties in Santiago

What’s around Mandarin Oriental, Santiago

Landmarks

  • Costanera Center - 37 min walk
  • Parque Arauco Mall - 7 min walk
  • KidZania Santiago - 13 min walk
  • Los Leones Golf Club - 18 min walk
  • Clinica Alemana - 26 min walk
  • Bicentennial Park - 26 min walk
  • Peru Plaza - 27 min walk
  • CasaPiedra Event and Conference Center - 37 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 18 min drive
  • Military Academy Station - 18 min walk
  • Alcantara Station - 20 min walk
  • Manquehue Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
Check location
Check availability

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 22 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 11 lbs

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Ski shuttle *
Mandarin Oriental, SantiagoCheck location

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 16738
  • Conference space size (meters) - 1555
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recommended hotels

See all properties in Santiago
List viewMap view
See all properties in Santiago

Special features

Dining

Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Mandarin Oriental, Santiago’s small print

Also known as

  • Grand Hyatt Santiago Hotel
  • Mandarin Oriental, Santiago Hotel
  • Hotel Santiago by Mandarin Oriental
  • Mandarin Oriental, Santiago Santiago
  • Mandarin Oriental, Santiago Hotel Santiago
  • Grand Hyatt Santiago
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Santiago Hyatt
  • Hyatt Santiago
  • Santiago Hyatt
  • Santiago Grand Hyatt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for CLP 39000.0 per night

Buffet breakfast is offered for an extra charge of CLP 25000 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 65000 per pet, per week

Airport shuttle service is offered for an extra charge of CLP 47000 per vehicle (one-way)

WiFi is available in guestrooms for CLP 7000 per night (rates may vary)

WiFi is available in public areas for CLP 7000 per night (rates may vary)

Wired Internet access is available in guestrooms for CLP 7000 per night (rates may vary)

Area shuttle and ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 138 reviews

Exceptional 10.0
The locatioong. The hotel is on alking dustance to great restaurants and downtown. We would definitely stay here again
Dec. 18, 2019Verified Hotels.com guest review
GAIL, us1 night trip
Poor 2.0
Still not ready
This hotel is still under construction 18 months after I was last here. It shouldnt be up as a five star hotel. One of three restaurants open. Only six dishes available int he entire hotel, Poor gym services, no water in room
Oct. 24, 2019Verified Hotels.com guest review
Jaspar, mx1 night business trip
Fair 4.0
Tourist Trip
Still under major renovation. More areas feel like the old Hyatt than the new Mandarin. May have been the time of my visit but the hotel felt totally empty
Sep. 6, 2019Verified Hotels.com guest review
David, us3 night trip
Very good 8.0
a little dust...
Hotel is undergoing a renovation, so there is a lot of dust and noise throughout the day. Still is a wonderful place to stay.
Jun. 30, 2019Verified Hotels.com guest review
VIRGINIA, us1 night romance trip
Very good 8.0
The Hotel Santiago, as it is also known, is located in a beautiful part of the city, close to retail and restaurants. I've stayed here before, and enjoyed the stay, but right now the hotel is undergoing a major renovation, since it's a Mandarin Oriental, and the noise and dust can be a nuisance.
Jul. 4, 2019Verified Hotels.com guest review
VIRGINIA, us2 night romance trip
See all reviews

Mandarin Oriental, Santiago

Is the description of this property not correct? Tell us