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1 room, 2 adults

Hotel Santiago by Mandarin Oriental

5-star5 stars
Great for familiesThis property has good facilities for families.
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025, Chile

5-star ski hotel with ski shuttle, near Costanera Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,286 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Service
Fantastic service
Vibe
Awesome vibe
Wellness
Wellness & sports facilities could be improved

Hotel Santiago by Mandarin Oriental

from A$310
  • Superior Room, 1 King Bed (Club)
  • Superior Room (Club)
  • Club Deluxe, Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Executive Suite, 1 King Bed, Terrace
  • Suite, 1 King Bed (Diplomatic)
  • Suite, 1 King Bed, Terrace (Diplomatic)
  • Presidential Suite, 1 King Bed

What’s around Hotel Santiago by Mandarin Oriental

Landmarks

  • Costanera Center - 37 min walk
  • Parque Arauco Mall - 7 min walk
  • KidZania Santiago - 13 min walk
  • Los Leones Golf Club - 18 min walk
  • Casacostanera - 21 min walk
  • Clinica Alemana - 26 min walk
  • Bicentennial Park - 26 min walk
  • Peru Plaza - 27 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 17 min drive
  • Military Academy Station - 18 min walk
  • Alcantara Station - 20 min walk
  • Manquehue Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 11 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Ski shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 16738
  • Conference space size (meters) - 1555
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Disabled parking
  • Braille or raised signage
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Hotel Santiago by Mandarin Oriental’s small print

Also known as

  • Grand Hyatt Santiago Hotel
  • Hotel Santiago by Mandarin Oriental Hotel
  • Hotel Santiago by Mandarin Oriental Santiago
  • Hotel Santiago by Mandarin Oriental Hotel Santiago
  • Grand Hyatt Santiago
  • Santiago Grand Hyatt
  • Grand Hyatt Santiago Hotel Santiago
  • Santiago Hyatt
  • Hyatt Santiago
  • Santiago Hyatt
  • Santiago Grand Hyatt

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for CLP 39000.0 per night

Buffet breakfast is offered for an extra charge of CLP 18900 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CLP 65000 per pet, per week

Airport shuttle service is offered for an extra charge of CLP 47000 per vehicle (one-way)

Area shuttle and ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 129 reviews

Fair 4.0
Tourist Trip
Still under major renovation. More areas feel like the old Hyatt than the new Mandarin. May have been the time of my visit but the hotel felt totally empty
David, us3 night trip
Very good 8.0
a little dust...
Hotel is undergoing a renovation, so there is a lot of dust and noise throughout the day. Still is a wonderful place to stay.
VIRGINIA, usRomance trip
Very good 8.0
The Hotel Santiago, as it is also known, is located in a beautiful part of the city, close to retail and restaurants. I've stayed here before, and enjoyed the stay, but right now the hotel is undergoing a major renovation, since it's a Mandarin Oriental, and the noise and dust can be a nuisance.
VIRGINIA, usRomance trip
Exceptional 10.0
Clean and elegant hotel. Love the view of the Andes from room window, breathtakingly beautiful!!
NADINE, gbOther trip
Very good 8.0
Nice hotel; lower than average Mandarin
Hotel ok, staff was very nice, but hotel not up to Mandarin standards
usBusiness trip

Hotel Santiago by Mandarin Oriental

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