Lambert-St. Louis International Airport (STL) - 33 min drive
St. Louis Gateway Station - 22 min drive
Alton Station - 36 min drive
Restaurants
McDonald's - 14 min walk
Casey's General Store - 6 min drive
Bobby's Frozen Custard - 5 min drive
Cracker Barrel - 2 min walk
Fire-N-Smoke Wood Fired Kitchen - 4 min walk
About this property
Best Western Troy Hotel
Enjoy your visit to Troy with a stay at Best Western Troy Hotel. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2000
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy
Frequently asked questions
Is there a pool at Best Western Troy Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Best Western Troy Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Troy Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Troy Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at Best Western Troy Hotel?
No, this hotel doesn't have a casino, but FanDuel Sportsbook and Horse Racing (11-min drive) is nearby.
What is there to do at Best Western Troy Hotel and nearby?
Best Western Troy Hotel has an indoor pool and a 24-hour fitness centre.
Best Western Troy Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Great for families with young kids
Excellent service, room was very well arranged for our small kids.
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
KAY
KAY, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
John
John, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 Oct 2024
"Best" Western?
Peeling, fraying wall coverings. Elevator door sticks. Pool water had a yellowish tint; looked like it needs a cleaning. Worst of all was the shower head. Appeared to have hard water mineral and dirt build-up. I've stayed at Best Western in the past. This is far from "Best".
Allen
Allen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Good Hotel
Everything was fine . Clean, stocked and the biscuits and gravy were wonderful...
George
George, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Sept 2024
Average, did not service room although we stayed two nights
Randal
Randal, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Comfortable bed
William
William, 1-night trip
Verified Expedia guest review
6/10 Good
19 Sept 2024
Dingy dirty. Did not clean room daily
James
James, 3-night romance trip
Verified Expedia guest review
4/10 Fair
15 Sept 2024
Front desk worker was rude and charged my card multiple times. Said it would be back on my card in a little while. Went back to desk hours later to inform her that isn’t how lodging works with that account and I wouldn’t have access to those funds for 30 days. When I reminded her she said it would be back on my card in a little while she said she never said that. Extremely rude!!
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Sept 2024
Staff at check-in was very helpful and accommodating.
Good room for what we needed.
Linda
Linda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
The guy at the check in desk at like 10 at night was awesome! Really helped take the edge off of a long day of travel.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
4/10 Fair
3 Sept 2024
Reserved a room for three nights. They did not once come in for cleaning service or bring new towels. I had to go to The front desk to get clean towels. The bathroom was filthy. After I told them the bathroom needed cleaned, they still did not do any cleaning service.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Nice place
James
James, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Aug 2024
Roy
Roy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Restaurants just across the street.
Kreg
Kreg, 3-night business trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
Jimmy
Jimmy, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2024
This hotel was very nice.
Loretta
Loretta, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Sheryl
Sheryl, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 Aug 2024
Wanda
Wanda, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
Other than being a little noisy since it was right off the highway, and the outside looking a bit shabby, this was good for the price. The room was big and clean. It even had a kitchenette that we were not expecting. The staff was friendly and helpful.
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
4/10 Fair
27 July 2024
The bed linens were dirty and used. There was peoples hair, fuzz from black clothes and food stains on pillows. Though we had the ac on, the room was incredibly warm and humid all night. There was no breakfast available at 6:30, the man who was late getting it ready was preparing food without gloves. And they had let fruit sit out overnight. We decided to leave without eating. We went to check out and no one was at the front desk, other guests must have been tired of waiting as their was other keys just thrown on the front desk! Right before we walked out someone ran out of a room to finally check us out.
Oceanna
Oceanna, 1-night family trip
Verified Expedia guest review
2/10 Poor
27 July 2024
I'll politely say that you get what you paid for or shouldn't pay for random, questionable stains on the blankets, walls, and bathroom. The towels were old and frayed. There were bugs that looked like fleas crawled everywhere.