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Sheraton Grand Chicago Riverwalk

Photo gallery for Sheraton Grand Chicago Riverwalk

View from property
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Terrace/patio
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk

Overview of Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk

4.0 star property
Riverfront hotel with 3 restaurants, near Michigan Avenue

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is AU$291
Price available on 18/12/2022
Map
301 E North Water St, Chicago, IL, 60611
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 43 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 5 min walk
  • Chicago Riverwalk - 7 min walk
  • Millennium Park - 9 min walk
  • Grant Park - 10 min walk
  • Chicago Theatre - 12 min walk
  • Navy Pier - 13 min walk
  • Art Institute of Chicago - 16 min walk
  • Willis Tower - 29 min walk
  • Field Museum of Natural History - 36 min walk
  • Soldier Field - 42 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare International Airport (ORD) - 44 min drive
  • Chicago, IL (PWK-Chicago Executive) - 52 min drive
  • Chicago 18th Street Station - 3 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 12 min walk
  • State Station - 12 min walk
  • Randolph-Wabash Station - 13 min walk

Restaurants

  • Lizzie McNeill‘s Irish Pub - 2 min walk
  • American Craft Kitchen & Bar - 5 min walk
  • Niu Japanese Fusion - 6 min walk
  • Howells & Hood - 6 min walk
  • Yolk - 6 min walk

About this property

Sheraton Grand Chicago Riverwalk

When you stay at Sheraton Grand Chicago Riverwalk, you'll be in a great location, within a short 10-minute walk of Michigan Avenue and Millennium Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Shulas Steak House, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers like the location and sightseeing. The property is only a short walk to public transportation: Grand Station (Red Line) is 12 minutes and State Station is 12 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 1218 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 75 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • 43 meeting rooms
  • Computer station
  • Conference space (125000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

Shulas Steak House – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
LB Bistro and Patissere – This bistro specialises in American cuisine and serves breakfast and lunch. Open daily.
Link – This café specialises in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
ChiBar – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 20 per accommodation, per night. This fee does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of USD 29 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 0 per pet, per day

Parking

  • Self-parking costs USD 65 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk offer free cancellation for a full refund?
Yes, Sheraton Grand Chicago Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Chicago Riverwalk?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on 18 Dec 2022 start from AU$291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Chicago Riverwalk?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Chicago Riverwalk?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Grand Chicago Riverwalk?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 75 lbs per pet. There's a charge of USD 0 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sheraton Grand Chicago Riverwalk?
Yes. Self-parking costs USD 65 per day.
What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Grand Chicago Riverwalk and nearby?
Sheraton Grand Chicago Riverwalk has 2 bars and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Sheraton Grand Chicago Riverwalk?
Yes, there are 3 on-site restaurants, featuring al fresco dining and American cuisine. Nearby restaurants include American Craft Kitchen & Bar (5-min walk), Niu Japanese Fusion (6-min walk) and Howells & Hood (6-min walk).
What's the area around Sheraton Grand Chicago Riverwalk like?
Sheraton Grand Chicago Riverwalk is located by the river in Downtown Chicago, a short 13-minute walk from Navy Pier and 5 minutes' walk from Michigan Avenue. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

ajay, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not what it used to be
For this price I was shocked to find ceiling damaged and poorly repaired, the restroom outdated, lights burnt out, etc. Staff was friendly.
David, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Over Rated & Outdated Hotel
Really Poor overall. Very Expensive, poor service and amenities. I ended up paying over $120 More than the rate was advertised for on Hotels.com. My room was noisy and not in great condition. HVAC was not working properly. Do your self a favor and stay at any one of the other nearby hotels!!! Don’t regret staying here like I did.
Benjamin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

it was an amazing place to stay
Andrew, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Mehmet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marathon weekend stay
Great stay with the family whilst running the marathon. This hotel is brilliant. Had a family room with a lovely river view, very clean and a great location to explore everything. Breakfast at JB was great to start the day.
Darren, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great time
Amazing stay! Hotel is in a great location and the staff was incredibly kind and helpful!
Sean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Amy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and confortable,wonderful location
Mildrey, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jerson, 2-night trip
Verified Expedia guest review