The Whitehall Hotel

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Overview of The Whitehall Hotel

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The Whitehall Hotel

4.0 star property
4-star hotel with restaurant, near Michigan Avenue

7.8/10 Good

3,223 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$237
Price available on 27/10/2022
Map
105 E Delaware Pl, Chicago, IL, 60611
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 2 min walk
  • Chicago Theatre - 20 min walk
  • Chicago Riverwalk - 21 min walk
  • Grant Park - 22 min walk
  • Millennium Park - 25 min walk
  • Navy Pier - 28 min walk
  • Art Institute of Chicago - 28 min walk
  • Willis Tower - 37 min walk
  • Lake Michigan - 1 min drive
  • Field Museum of Natural History - 11 min drive

Getting around

  • Chicago Midway Airport (MDW) - 34 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Chicago, IL (DPA-Dupage) - 52 min drive
  • Rockford, IL (RFD-Greater Rockford) - 90 min drive
  • Chicago Van Buren Street Station - 4 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Millennium Station - 23 min walk
  • Chicago Station (Red Line) - 6 min walk
  • Clark-Division Station - 11 min walk
  • Grand Station (Red Line) - 12 min walk

About this property

The Whitehall Hotel

4-star boutique hotel near Navy Pier
Close to Michigan Avenue and Chicago Riverwalk, The Whitehall Hotel provides dry cleaning/laundry services, a bar, and a gym. The onsite restaurant, Koto, features Japanese cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and free newspapers
  • Smoke-free premises, express check-in, and a computer station
  • A porter/bellhop, a 24-hour front desk, and luggage storage
  • Guest reviews say great things about the proximity to public transit
Room features
All guestrooms at The Whitehall Hotel have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 30 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 50 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1927
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Koto - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Whitehall Place Lounge - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 26 for adults, and USD 10 and USD 26 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 30.00 per night
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Parking

  • Self parking costs USD 50 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel Hotel
The Whitehall Hotel Chicago
The Whitehall Hotel Hotel Chicago

Frequently asked questions

Does The Whitehall Hotel offer free cancellation for a full refund?
Yes, The Whitehall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Whitehall Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Whitehall Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 30 per pet, per night, and there's also a deposit of USD 30.00 per night. Service animals are exempt from fees.
Is parking offered on site at The Whitehall Hotel?
Yes. Self parking costs USD 50 per night.
What are the check-in and check-out times at The Whitehall Hotel?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at The Whitehall Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. The Whitehall Hotel also has a fitness center.
Are there restaurants at or near The Whitehall Hotel?
Yes, Koto offers Japanese cuisine. Nearby restaurants include American Girl Place (3-min walk), Tempo Cafe (3-min walk), and Doc B’s Restaurant + Bar (4-min walk).
What's the area around The Whitehall Hotel like?
The Whitehall Hotel is in Downtown Chicago, a short 6-minute walk from Chicago Station (Red Line) and 2 minutes' walk from State Street. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.3/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

6/10 Good

Roger, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel smells like a nursing home.
Frank, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Cameren, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a good value for the money
The hotel is very dated. I understand it's an historic hotel, but it seemed run down. No coffee maker in rooms and you had to go to the hotel restaurant and stand in long line for a small cup of coffee costing $6+. No microwave or fridge and the website says there are bath robes in rooms but there weren't any.
Patti, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed very much!
Impeccable cleanliness and great comfort.
1-night trip
Verified Hotels.com guest review

6/10 Good

Thomas, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Visiting the City
Over all good stay. Furniture looked a little shabby. Electronically outlets needed some TLC. One sliding closet door was none functioning. Needed light blocking drapes.
Lydia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Stay In Chicago
I have never written a review before, but I feel moved to do so after our stay at The Whitehall. I had done some research and read about 100 reviews of The Whitehall before booking. Like many hotels, there were some good, and some poor reviews. I had seen a few negative reviews about the parking situation and the attentiveness of the staff. I can't express how completely blown away we were by the customer service at The Whitehall. We pulled up right in front of the hotel with our car packed with our son's belongings for his move-in to his dorm. I left my wife and son in the car, and went inside to check in. I had to wait no more than about 5 minutes before I was helped by Alison. Alison was incredibly helpful. She answered all of my questions about where to park, telling me the directions, and even writing them down for me. She explained how to have the ticket taken so as to get a credit for parking from the hotel. I asked for dinner recommendations and she gave me a list with several suggestions. In short, she could not have been more helpful and made everything super clear. The room we stayed in was awesome. I had booked 2 queen beds, but we were actually upgraded to a room with a king and a fold-out queen that had rooms and 2 bathrooms. It even had an outdoor deck/patio with an amazing view of the city. Although we only stayed one night, every single staff member we spoke with was super helpful and super polite. Very clean room and the location was perfect.
Patrick, 1-night family trip
Verified Hotels.com guest review