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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Puerto Morelos Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Exterior
Premium bedding, pillow-top beds, free minibar, in-room safe
View from room
Private beach, beach volleyball, beach bar, sailing
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 11 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Hot tub
  • Beach bar
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Living room
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Jetted bath
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Jetted bath
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout curtains
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Blackout curtains
Pillow-top bed
Separate bedroom
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillow-top beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 12 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25.5 miles/41.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll be within a 10-minute walk of Puerto Morelos Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace and a poolside bar. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 440 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Shopping

Working away

  • 4 meeting rooms
  • Conference space (104410 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2004
  • ATM/banking
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • Adjacent to a golf course
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Spice – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Chez Isabelle – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Basmati – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (return. Maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there's free self parking.
Is an airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle return.
What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 10 on-site restaurants, featuring international cuisine.
Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?
Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travellers say that this property is in a good location.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Will certainly go back !!!!
Cannot say enough about this resort. It is over the top CLEAN and everyone from the grounds keeper to the managers are super friendly. It was our anniversary so they even went above to make our stay super special. The pools were super clean. The beach was nice and they had so much seating in the beach area.
Angela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Honeymoon!
We had a wonderful time at this resort. Staff was great and accommodated our needs well. We did have an issue with a leak in the ceiling but we were able to move rooms with no problems. They were very nice about the issue we had. My ONLY complaint would be resteraunt wait times were kinda long on days where only a few resteraunts were open. Not a huge deal just have to plan accordingly. All pools were cleaned daily by staff members.
Laiken, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had the most amazing anniversary trip to ERC! We cannot recommend this resort enough. From the beautiful beach to the pools and lazy river to the numerous dining options with incredible variety! But one of the best things about this resort was the staff! Very one was incredibly friendly and treated us like family. You can never be bored at this resort with all the activities going on during the day. We recommend the bike tour with the entertainment staff, tennis and/or pickleball with the amazing tennis pro, Alex, or any of the pool/beach activities! We loved playing volleyball and cards with guests and staff, thanks to Erick for all the fun! We will be back. We so enjoyed meeting everyone at the resort and entertainment every night. You cannot go wrong with a trip spent here.
Laurin, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

This resort is incredible! I would recommend it to anyone!
Benjamin John, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing and always smiling.
Karen Marie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Linh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent!! Very happy with the resort.
Thomas, 4-night romance trip
Verified Expedia guest review

8/10 Very good

All the staff were very nice, welcoming, and always around to help. There was constantly someone nearby to ask for a drink. The restaurant variety was great and most of the food we had was very good, it was also nice that only one restaurant required a reservation. The room was very clean, and large with a separate seating area. The turndown service (excellence club room) was a nice touch. The daily chocolates left in the room were good but also a little concerning if you have any allergies because you don’t know what is in them each day. The last several days we were there, they were cleaning up the seaweed on the beach and we saw that they had been piling it up behind a sandy hill on the edge of the property and it was starting to smell pretty bad… The only other negative thing to say is that the SPA is REALLY expensive compared to other resorts we have been to… The service was great but seemed overpriced for what you get. Overall it was a nice relaxing stay that truly made us feel special with the added touches that came with the excellence club upgrade.
David, 9-night family trip
Verified Expedia guest review

8/10 Very good

Was overall a beautiful resort. Staff was so kind, the food was delicious, drinks were good, and the property was pretty
Danielle, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This was our second visit to Excellence Riviera Maya. Our first trip was one of the best so I was not sure if the second would live up to that. It did and more. The service was just as good if not better, they had more restaurants available at night and they went above and beyond to make sure we had everything we needed and wanted. They had plenty of activities throughout the day but were not pushy when we wanted to chill. We thoroughly enjoyed our time there and hope it’s not too long for us to return.
Guy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff/customer service is out of this world. They go above and beyond to make sure guests are taken care of and seem genuinely happy with their job. Every single staff member is a very hard worker and it shows. The food options were amazing. The room was great. I don’t write reviews often, but highly recommend this resort.
Courtney, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Repeat stay at this lovely resort. Food and drink were fabulous. Staff helpful and friendly. Beautiful rooms.
Genell, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Gisselle, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Really loved the property. The food at the Lobster House was our favorite but none of the restaurants disappointed us. Beach water was invaded by seaweed making the water pretty dark.
Christina, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I highly recommend anyone looking for a relaxing vaction to stay at the excellence.
Patrick H, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed everything this resort had to offer!! Especially the Lobster House Restaurant.
Nilda, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We went honeymooning to excellence riviera and it was the best decision. The service was beyond excellent, everything was clean and well kept, everything was comfortable, the food was incredible, and the lazy river was an absolute bonus. I’ve been to quite a few resorts around the world and this trip was an absolute treat.
Natalia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The overall experience was amazing. The staff were very friendly and the service was exceptional. The restaurants were phenomenal and every meal was a culinary delight
Richard, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff and service, gorgeous resort!!
Angelique, 7-night romance trip
Verified Expedia guest review

2/10 Poor

the property was filthy the pool the bathtubs, were moldy. the smell of the hotel was horrible like dead fish. I had to check out the same day due t how dirty everything was.
abigail, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved how quiet and relaxing it was.
Vicki, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nice resort , pleasant staff, food above average for all inclusive. Did not like that as a smoker they only have 1 ONE designated smoking area They should have at least 4 places for a resort this size. Have been to many others who try to please the smoker and non smoker.
Debra, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Out of all the all inclusive resorts, this one is the best
Hannah Hyun-Ji, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The food was fantastic, the drinks were amazing, and the staff was top-notch.
Kenny, 5-night romance trip
Verified Expedia guest review