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Conrad Jiuzhaigou

5.0 star property
Mountain resort in Jiuzhaigou County with 2 restaurants and spa

Photo gallery for Conrad Jiuzhaigou

View from room
Point of interest
Down duvets, minibar, in-room safe, desk
Reception hall
Spa reception
Surrounded by natural wonders like Jiuzhaigou Natural Reserve and Zharu Temple, Conrad Jiuzhaigou offers a serene oasis. Rejuvenate at the spa, work out in the 24-hour gym or enjoy a delicious meal at one of two on-site restaurants. With luggage storage and concierge services available for you to unwind.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Separate bath and shower
  • Television
  • Garden
  • Daily housekeeping
The current price is AU$353
includes taxes & fees
20 May - 21 May

Similar properties

Ecotours

Hilton Jiuzhaigou Resort

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.6 out of 10, Exceptional, 17 reviews
The price is AU$216
includes taxes & fees
2 June - 3 June
Hilton Jiuzhaigou Resort
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About the area

Map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402

What's nearby

  • Jiuzhai Valley National Park - 4 min drive - 4.7 km
  • Jiuzhaigou Natural Reserve - 7 min drive - 5.7 km
  • Zharu Temple - 10 min drive - 6.8 km
  • Ganhaizi National Forest Park - 17 min drive - 19.8 km
  • Shuzheng Village - 32 min drive - 14.0 km

Getting around

  • Jiuzhaigou (JZH-Huanglong) - 95 min drive

Restaurants

  • ‪藏乡楼 - ‬2 min walk
  • ‪荷叶迎宾馆 - ‬1 min drive
  • ‪十寨藏家情 - ‬20 min walk
  • ‪部落客栈 - ‬2 min drive
  • ‪九寨银河宾馆 - ‬2 min drive

About this property

Conrad Jiuzhaigou

When visiting Jiuzhaigou County, Conrad Jiuzhaigou is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious resort include a 24-hour fitness centre and a garden.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 161 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site garage
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Self-service breakfast each morning (surcharge)
  • 2 restaurants
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Full-service spa
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa.

Dining

沁·全日餐厅 – On-site restaurant.
炙·特色餐厅 – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Self-service breakfast is offered for an extra charge of approximately CNY 188 for adults and CNY 188 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 600.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CNY 600 per pet, per stay, plus a one-off cleaning fee of CNY 600

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Conrad Jiuzhaigou Resort
Conrad Jiuzhaigou Ngawa Autonomous Prefecture
Conrad Jiuzhaigou Resort Ngawa Autonomous Prefecture

Frequently asked questions

Does Conrad Jiuzhaigou offer free cancellation for a full refund?

Yes, Conrad Jiuzhaigou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Conrad Jiuzhaigou?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of CNY 600 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.

What are the check-in and check-out times at Conrad Jiuzhaigou?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Conrad Jiuzhaigou and nearby?

Conrad Jiuzhaigou has a spa and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Conrad Jiuzhaigou?

Yes, there are 2 on-site restaurants.

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Conrad Jiuzhaigou Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Magnificent views with tranquility

Beautiful hotel with best mountain views. Quiet and nice ambient environment
Ying Ying, 2-night trip

8/10 Very good

The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Brian, 2-night trip

10/10 Exceptional

lovely stay at a lovely property

Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Isabel, 2-night trip

10/10 Exceptional

All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
AURA, 7-night trip

10/10 Exceptional

Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Jianwen, 2-night trip

10/10 Exceptional

Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Sik Fai, 2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

rabia, 2-night trip

10/10 Exceptional

lam, 2-night trip

10/10 Exceptional

Chiqiang, 2-night trip

10/10 Exceptional

WAI TONG, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Charmaine, 2-night trip

10/10 Exceptional

KWOK WAI, 3-night trip