We are returning guests of Desire Riviera Maya and this was our first time returning after new section Eden has been opened. We were assigned a spectacular spacious room with a pool that we enjoyed each night for our private experience. The new lobby bar area has amazing acoustics so music sounds incredible and that elevated the whole evening entertainment experience.
The staff was incredible as usual: Manuel and Africa constantly running around the pool checking on each and everyone to ensure no one is missing anything. The bartenders Jonathan, Ivan, Luis and Jorge (makes AMAZING Old Fashions) made sure my tequila shots were chilled and pineapple slices freshly cut! Guadalupe, Elena Jasmin and Eunese always greeting with heartwarming smiles and welcoming. Managers Alessio, Miguel, Daniel, Andres are seen on property throughout the day ensuring everything is running smooth. The original side of the resort is now more quiet but we loved going there for breakfast, lunch and dinner.
Special THANK YOU to Ana from Premier and Marta from guest services! Vacation would not be the same without “Welcome Home” and beautiful greeting smile of Ana. She always greets us with our favorite drinks and Marta ensured we get our VIP room upgrade. Thank you, ladies!
Desire has been our “home away from home” for past thirty adults only trips and we are looking forward to many more in the future, as everyone working there are not just staff, they are FAMILY! Miss you all already! ❤️