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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property with spa, near El Camaleón Mayakoba Golf Course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
2 outdoor pools, pool umbrellas
On the beach, white sand, beach massages
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Spa
    Spa
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$375
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

At Ocean Maya Royale All Inclusive Adults Only, you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness centre and an outdoor tennis court. Fellow travellers love the pool and helpful staff.

All-inclusive

All-inclusive room rates at Ocean Maya Royale All Inclusive Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

La Hacienda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Charro – This poolside restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yookoso – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Blue Moon – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only offer free cancellation for a full refund?
Yes, Ocean Maya Royale All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Maya Royale All Inclusive Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Maya Royale All Inclusive Adults Only?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Ocean Maya Royale All Inclusive Adults Only?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Ocean Maya Royale All Inclusive Adults Only and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale All Inclusive Adults Only also has 4 bars, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 5 on-site restaurants, featuring international cuisine, ocean views and poolside dining.
Does Ocean Maya Royale All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Maya Royale All Inclusive Adults Only like?
Ocean Maya Royale All Inclusive Adults Only is in Riviera Maya. Popular attractions include Maroma Beach, which is 13 minutes away by car. Travellers give top marks for the property's prime location.

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Regina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lashon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Food quality is not as good reason as 4 star.
Gabriela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, good food, great staff, nice rooms
Rene, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This is my 11th time returning to this hotel. Still I cant find a single fault. The rooms are clean and spacious and are maintained very well. I loved all the restaurants, thought the food was amazing, I’d like to make a specific mention of Octavio in La hacienda buffet restaurant, always so friendly and helpful. I thought the entertainment staff work tirelessly to provide a great time for everyone thank you so much to Vierly, gracia and Moses for all your effort. The staff in this hotel are incredible and cannot do enough for you. I had many great laughs with eber, Jony Diego, Miguel and Andres at the pool bar. At the lobby bar it was the same fun and welcoming atmosphere with Yovannetti, Ana, Jorge, Jesus, Octavio, and manuel. I also really enjoyed the sports bar and talking with Cristobal. From the moment I walked into the hotel to the moment I left I was made to feel at ease and again had another amazing stay. I’d also like to mention the staff at reception Carolina, Maritza, Mario, Daniel and Arturo who are so incredibly helpful. Finally I’d like to mention the bar management, ayusi and Rodrigo, they were also so welcoming with me and always stopped to say hello and asked if I needed anything. Thank you to all of you for making my trip another one to Remember, I can’t wait to return.
Kristoffer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great choice !!
Hotel was great , not too small yet not too large - food was fine and resort was very pretty and clean - employees were friendly - 2 things we can say on a bit so great bite was The Voice game show was a bit lame and nightlife ( dance / DJ) ended early like around 11 pm - otherwise other shows great especially the Mexican one and we Wouid for sure come back - Foam pool party was our FAVORITE day !
Courtney, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. Excellent resort
Fernando Miramontes, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had the best time at this resort for our week-long vacation. We got the basic package but since we booked through Expedia, we also got some privilege perks like a welcome bottle of wine, 24/7 room service and the ability to book reservations at restaurants on the app. The resort has 8 bedroom villas along the property rather than one big hotel which was really lovely. The two pools (party and quiet) are still close to each other and are right on the beach. There's also lots of seating on the beach with chairs and hammocks. The staff here are unmatched! Highly recommend.
Alixandra Logan and Aidan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

great location and good staff thank you.
Isaias, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Daisy Jane, 4-night trip
Verified Expedia guest review

10/10 Exceptional

we had an amazing stay, everyone is so kind and welcoming
LETICIA LOPEZ, 3-night family trip
Verified Expedia guest review

6/10 Good

Needs a lot of dates in the property
Christopher, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Overall great experience for my husband and myself. Food was excellent and staff was friendly!
Kristiann, 4-night trip
Verified Expedia guest review

10/10 Exceptional

wonderful
lucy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ali, 5-night trip
Verified Expedia guest review

10/10 Exceptional

10/10 cant soeak higher of our experience
Jordan, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay here. The entire staff was nice and friendly. Cant remember all their names but Alberto and Paula from the Elements were awesome.
Bond, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

I thoroughly enjoyed my time here. The staff were attentive, the parties were enjoyable. The food was good, not the greatest but I was satisfied. The resort is beautiful. It was the best first vacation in two years and I’m glad I chose it. Also my boyfriend Alejandro (the dj) made sure the tunes were right up my alley.
jasmin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful all inclusive. Staff is amazing!
Ahmaud, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

TU, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ocean Maya Royale was an awesome resort for us to celebrate our one year wedding anniversary. The staff was extremely friendly and accommodating. They had a nice variety of restaurants to choose from which were all delicious. The energy of the staff was excellent throughout the day and their main priority was ensuring that their guests are comfortable and having a blast. The night entertainment was also a very nice surprise and made for a lovely evening.
Shathar, 5-night romance trip
Verified Expedia guest review

6/10 Good

Got food poisoning and didn't not receive vip benefits. Hotel was clearly running in auto pilot. Not a 5 star
Peter Jon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful and relaxing time. The staff were great and the resort layout was fantastic. Iguanas and small animals everywhere, beautiful landscaping, serene restaurant options, and enough places to explore to make the resort feel even bigger.
Ian James, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeannine, 7-night trip
Verified Expedia guest review