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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Mahekal Beach Front Resort & Spa

4-star4 stars
38 St And The Beach, Playa del Carmen, QROO, 77710, Mexico

4-star beachfront hotel with spa, near Mamitas Beach Club
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • If I could give an 11 out of 10, I would. By far the best hotel we have ever stayed at.…Aug. 24, 2019
  • Had a fantastic stay for 5 days. Beautiful resort set amongst manicured grounds & great…Mar. 8, 2019

Mahekal Beach Front Resort & Spa

from A$263
  • Room, Garden View
  • Room, Garden View (Palapa)
  • Room, Ocean View
  • Room, Ocean View (Palapa)
  • Premium Ocean Front
  • Treehouse
  • Treehouse Palapa
  • Premium Penthouse King
  • Premium Beach House (Palapa)
  • Mahekal Deal of the day

What’s around Mahekal Beach Front Resort & Spa

Landmarks

  • In Downtown
  • Mamitas Beach Club - 1 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk
  • Plaza Las Americas - 35 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Quinta Alegría Shopping Mall - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 3
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 33
  • Year Built – 1982
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Revive Spa at Mahekal has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Free bicycles on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Waterskiing nearby
  • Windsurfing nearby

Mahekal Beach Front Resort & Spa’s small print

Also known as

  • Mahekal Beach Resort Playa del Carmen
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Front & Spa Del Carmen
  • Mahekal Beach Front Resort & Spa Hotel
  • Mahekal Beach Front Resort & Spa Playa del Carmen
  • Mahekal Beach Front Resort & Spa Hotel Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach
  • Mahekal Beach Hotel Playa Del Carmen
  • Shangri La Caribe Hotel
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

    Guests under 16 years old are not allowed in the spa tub.

    Children under 17 years old are not allowed in the spa without adult supervision.

    Guests under 13 years old are not allowed in the spa.

    This property does not have elevators.

    Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Parties and events are allowed on site. Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    Deposit: USD 100.00 per night

    • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
    • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
    • New Year's Eve (31 December) Gala Dinner per adult: USD 80
    • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
    • Resort fee: USD 35 per accommodation, per night

    Resort fee inclusions:

    • Beach towels
    • Fitness center access
    • Sporting facilities or equipment
    • Bicycle storage
    • Internet access (may be limited)
    • In-room safe

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Parking is available nearby and costs USD 7 per day

    Breakfast costs between USD 12 and USD 40 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 134 per person (roundtrip)

    Airport shuttle for children between the ages of 5 and 12 costs USD 134 (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Mahekal Beach Front Resort & Spa

    • Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
      Yes, Mahekal Beach Front Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Mahekal Beach Front Resort & Spa currently open?
      This property is closed from April 4 2020 to September 30 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Mahekal Beach Front Resort & Spa?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Mahekal Beach Front Resort & Spa?
      Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Mahekal Beach Front Resort & Spa?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
      You can check in from 3:00 PM to noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Mahekal Beach Front Resort & Spa?
      Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include La cueva del Chango (3-min walk), La Piola (4-min walk), and Gluay Maai Thai (4-min walk).
    • Is airport shuttle service offered by Mahekal Beach Front Resort & Spa?
      Yes, an airport shuttle is available. The charge is USD 134 per person roundtrip.
    • What is there to do near Mahekal Beach Front Resort & Spa?
      Recommended spots to visit include Mamitas Beach Club (1-min walk) and Quinta Avenida (4-min walk), along with Mario Villanueva Stadium Madrid (9-min walk) and Quinta Alegría Shopping Mall (14-min walk).

    Recent reviews

    Superb 9.0 From 1,087 reviews

    Very good 8.0
    Great place to stay in Playa.
    This was my second time staying at the Mahekal and it was great, as I expected it would be. This is my favourite resort in Playa. Accommodation is great, service is friendly and laid back - the guys at the bar at the Los Ojos pool make great cocktails and really look after you. There were a couple of slips ups - I arrived very late and was very tired after a long day travelling. Check in was quick and efficient but there was no offer of help with my bag or to take me to my room, which had happened last time. Maybe it was due to the fact that I had been before but I would have expected that to be a basic service for a place like the Mahekal. I found the front desk service to be not as attentive as last time ... but I did have someone from a travel company contacting me constantly about an airport transfer, even thought I had advised her that I had one organised. I certainly didn’t appreciate her call first thing the morning following my arrival! Having said that, none of these things would force me to look for another place to stay in Playa. I can definitely recommend the Mahekal and will be staying here again.
    au3 night trip
    Very good 8.0
    It is one of the nicest, typically Paplapa-Beachresorts, to stay in P.d.Carmen, everything fine, food excellent, just our Palapa was situated next to the entrance of the beach and garbage-bins (garbage-truck = very noisy early mornings)...also the bathroom for 3 persons was a little tiny.Thanks for organic products as care for the planet!!!
    Marita, th7 night family trip
    Very good 8.0
    Beautiful Grounds. Feels like Paradise.
    Beautiful grounds, comfortable rooms, very lovely front desk staff. Rooms could use a slight updating, but nothing that kept me from fully enjoying it. I walked up and down the beach and as far as I could tell from the outside, Mahekal seems like the most quiet and secluded accommodation on the strip. Recommended!
    Alexis, mx1 night trip
    Very good 8.0
    Nice but rooms were dark and sheets rough
    Very nice jungle like property but bedding was subpar. Not for people with difficulty walking
    cindy, us1 night family trip
    Exceptional 10.0
    Pleasant surroundings
    Very relaxing getaway. Staff friendly and helpful.
    Thomas, us6 night trip
    Exceptional 10.0
    Perfect Long Weekend
    My husband and I spent a long weekend at Mahekal to celebrate our 25th wedding anniversary. We had the most amazing stay. The service was exceptional - food, cocktails... all perfect! The grounds are beautiful and we spent time both at the pools and on the beach. The area is quiet, which we enjoyed, but walking distance to downtown. We got in some great running on the beach, took the bikes out, explored downtown, etc. I will note: there is no parking. We frequently rent a car when in MX as it's so cheap. We did ok - found a nearby lot to pay and park (worked out fine). But, consider airport transfer if you prefer not to deal with that. Highly recommend Mahekal!
    Karen, us3 night trip

    Mahekal Beach Front Resort & Spa

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