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1 room, 2 adults

Citadines Bastille Marais Paris

3-star3 stars
37 Boulevard Richard Lenoir, Paris, Paris, 75011, France

3-star residence with conference center, near Canal Saint-Martin
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
WiFi
Good internet service
Location
Great location
Value
Best value for money
Room
Great room

Citadines Bastille Marais Paris

from A$171
  • Deluxe Studio
  • Deluxe Apartment, 1 Bedroom
  • Standard Studio
  • Standard Apartment

What’s around Citadines Bastille Marais Paris

Landmarks

  • In Paris City Centre
  • Canal Saint-Martin - 1 min walk
  • Place des Vosges - 8 min walk
  • Opera Bastille - 9 min walk
  • Picasso Museum - 11 min walk
  • Museum Georges Pompidou - 22 min walk
  • Les Halles - 22 min walk
  • Centre Pompidou - 22 min walk

Getting around

  • Paris (ORY-Orly) - 24 min drive
  • Paris (CDG-Roissy-Charles de Gaulle) - 38 min drive
  • Paris Gare de Lyon - 21 min walk
  • Paris-Gare-de-Lyon Station - 22 min walk
  • Paris Austerlitz Automates Station - 23 min walk
  • Brégeut-Sabin Metro Station - 2 min walk
  • Richard-Lenoir Station - 3 min walk
  • Chemin Vert Station - 4 min walk

At a glance

Key facts

Size

  • 138 apartments
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
Working away
  • Business centre
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 1995
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
  • Microwave
  • Kitchen
  • Cookware, dishware and utensils
  • Dishwasher
More
  • In-room safe

Citadines Bastille Marais Paris’s small print

Also known as

  • Citadines Bastille Marais Paris House
  • Citadines Bastille Marais House
  • Citadines Bastille Marais
  • Citadines Bastille Marais Paris Paris
  • Citadines Bastille Marais Paris Residence
  • Citadines Bastille Marais Paris Residence Paris
  • Citadines Bastille Marais House
  • Citadines Bastille Marais Paris
  • Citadines Bastille Marais
  • Citadines Bastille Marais Hotel Paris
  • Citadines Paris Bastille Marais
  • Paris Bastille Marais
  • Citadines Bastille Marais Hotel Paris
  • Citadines Bastille Marais Paris House

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.88 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Housekeeping is offered for an extra charge of EUR 35 per day, varies per unit size

Continental breakfast is offered for an extra charge of EUR 13 for adults and EUR 6 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 347 reviews

Very good 8.0
Comfy beds, spacious apartment, stable wi-fi
I had several questions before arriving (eg. laundry, luggage storage) and was able to get those answered via email prior to our stay. The communications were great and at arrival, the front desk was genuine and friendly. The rooms were not ready so we left the luggage in storage and returned around 3pm. The check-in process was painful and such a long wait - we were required to sign forms for the police department and I felt it could have gone much smoother with passport in hand. The room was clean and spacious. There is no daily room service, but we were able to request a fresh set of towels or cleaning if need. Room service is available by request, but my cousin noticed her money was missing. It was reported to the front desk, but nothing came of it. There are safes in the hotel, but she didn't think anyone would go sorting through her bags and remove 8 euro. It was difficult to figure out how to unfold the sofa-bed on the first night, it would have been nice to have some instruction. Overall, the beds were comfortable, the evenings were quiet, and we got a good night's rest. The metro was less than a 2 minute walk away, and a variety of restaurants were about a 10 minute walk. The location was good but getting around required about 20 to 30 min of travel via metro.
Tanya, us8 night family trip
Good 6.0
Location was a bit removed from the main attractions it was however close to metro. Only 3-4 minutes by foot. Decent layout for a family of 4 to be able to shower and make use of the toilet. (Toilet separate from shower & sink). Spacious enough for an apartment in Paris. Small kitchen was adequate. Close to 2 grocery stores and more residential in location. NOTE: fresh towels were available BUT you needed to 'ask' for them. There was 'no charge' for fresh towels but they were a bit reluctant to swap them. This seemed very STRANGE to us in light of the fact that they were skinny towels and once wet it was hard to dry them. If you wanted room cleaning and your stay is less than 6 days there is an additional service fee. Overall we were pleased with the facility. Can't fault them for their location. The desk was pleasant and helpful. They also were also to assist us with a cab reservation. One caveat for cab reservation to the airport - Confirm pricing with hotel and also with driver. The hotel told us that the rate to Charles de Gualle was 55euros. Once at our destination, the driver wanted 70euros and insisted that the difference was due to 1) requesting for the taxi & 2) for drop offs to 2 terminals. (One person in our party departed from international terminal 2A and we departed from terminal 2F). This is not the hotels' 'fault' but do confirm...you don't want to be left footing the bill in excess.
Natasha, usOther trip
Exceptional 10.0
We had a wonderful stay in Paris at Citadines Bastille Marais, unfortunately we were robbed on the 6th day of our stay. After 5 hours at the police station, we returned to the apartment to be greeted by Mr Lamine at the front desk and it was past midnight. He asked if we had a good day and I related to him what had happened to us earlier in the day. He was very sympathetic and when he saw my husband at the food vending machine buying some snacks, he asked if we had our dinner. I told him no, and he immediately said that he had ordered a pizza for himself and but had not eaten it. He went into the back office retrieved a warm pizza and said that its for us. When I protested he said that its the least he can do to make our day. We were so appreciative of his gesture and thanked him. The next day we were also greeted with a card from Mr Dubos, Front Office Manager, offering their help. We are so happy and grateful with their service and kindness shown to us on an unfortunate incident that happened. We highly recommend this apart'hotel to stay in Paris.
YK, sg8 night family trip
Very good 8.0
Nice Hotel, Nice Rooms, Unknowledgeable staff
I picked this hotel randomly, never being to Paris. The neighbourhood was great. There's a park across the street, so it's a great place for kids. The lobby is nice, the room we were in was supposedly recently renovated and it was very nice. Had a little kitchen and all the other features of a typical hotel room. I inadvertently noticed that others were paying about forty euros less than me, so there must be ways to negotiate a better rate ahead of time. The staff need some serious training. There is a sign in the elevator says "talk to us about restaurants, attractions and reservations, we will help you". This was very incorrect. I asked two staff members for a recommendation on where I could bring my wife for a nice dinner to celebrate our anniversary. All they came up with was a cafe down the street. I made it clear, I would go anywhere in Paris, but they were still absolutely no help. The next day we asked if there were any fromageries in the area. Not only did they have no idea (which is fine), but they were unwilling to ask colleagues or look it up on the internet for us. My final complaint is that there is no room cleaning unless you are prepared to pay a substantial fee in addition to your room fee per day. I'm not sure if this is normal in Paris, but it's the first time I've ever experienced this. At the very least some fresh towels would have been nice.
W, caOther trip
Good 6.0
Difficulty Securing the Advertised Amenities
Our biggest problem here was getting access to the amenities advertised. This included: -The launderette. We tried to do laundry one night, only to be told that all the tokens had been used up that day and they couldn't get the tokens back from the machines until the following day. No other solutions were offered, so we found a laundry mat offsite ourselves. (FYI there are only two washers and dryers for the whole building.) -Louvre tickets. Despite multiple posters in the lobby advertising that you can get Louvre tickets at reception, when we tried, the receptionist on duty said she didn't know how to sell tickets, couldn't get a co-worker who did know to help us, that Louvre tickets were a rare request (!), and that tickets couldn't be purchased for same-day use (this turned out to be false). That evening we were able to get a different receptionist to help us, but only after we had to change our plans for the day. -There was a working dishwasher in our kitchen, but we weren't allowed to use it. Also, beds were very hard, and the bathroom and kitchen smelled bad. Wifi was spotty our last two days. Positives: we had a wonderful view of Sacre-Coeur, and the hotel is close to the 5 metro line.
us6 night family trip

Citadines Bastille Marais Paris

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