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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
Puerto Morelos beachfront property with spa, outdoor pool

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Outdoor wedding area
Cafe
Preferred Club Master Suite Swim Out Tropical View King | Front of property
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness centre, a hot tub and a snack bar/deli. Fellow travellers love the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Beach towels
  • Hot tub
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is AU$663
includes taxes & fees
30 June - 1 July

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Espresso maker
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Bathroom

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master With Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Bathroom

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Bathroom

Suite Junior With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Partial Sea View

Bathroom

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Sea View

Bathroom

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior With Garden View

Bathroom

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

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Excellence Riviera Cancun - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,627 reviews
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About the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 13 min drive - 5.7 km
  • Ojo de Agua Beach - 16 min drive - 8.5 km
  • Puerto Morelos Town Square - 17 min drive - 8.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.4 miles/44.1 km

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬1 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness centre, a hot tub and a snack bar/deli. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 164 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free uncovered on-site valet parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Fitness classes
  • Winery release events
  • Pool table
  • Ecotours nearby
  • Snorkelling nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (8933 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Wine-tasting room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number BVM1711087E9

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offer free cancellation for a full refund?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and nearby?

Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Secrets Riviera Cancún All Preferred - Adults Only - All inclusive also has a private beach, an outdoor pool and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an on-site restaurant.

What's the area around Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Secluded
Drinks
Beach
Entertainment
Water
Breakfast

What guests liked

  • The pools were beautiful, well-staffed, and offered a variety of fun activities. (10 reviews)
  • The all-inclusive experience offered great food options and excellent staff service. (5 reviews)
  • Breakfast was fantastic with many options available. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This resort was perfect with all the amenities and the best food and views from our hotel room!
4-night trip

10/10

excellent service and food variety
3-night trip

8/10

Enjoyed the resort a lot! Faculty was crazy nice food great.
4-night trip

10/10

Wonderful Experience! Already booking my next stay. Rooms, Staff, and Environment makes you not want to leave.
4-night trip

10/10

Property was beautiful and service was impeccable! Food was great
7-night trip

10/10

Omg this property was breath taking! And the staff treated myself and my husband like royalty!
5-night trip

8/10

Beautiful resort, more food options at the resort attraction. Quiet and peaceful, great for relaxing without a crowd of ppl.
7-night trip

8/10

The vibe around the 4 pools had something for everyone
4-night trip

8/10

Property was beautiful, but for the savings, just stay at Breathless. Everything was on that hotels property and there was no major perk for staying at Secrets.
4-night trip

8/10

I enjoyed my time at Secrets, as I love the brand!
3-night trip

10/10

excellent hotel with friendly staff
5-night trip

10/10

This is an amazing resort!!!
3-night trip

10/10

When here for my bday, great fun time
5-night trip

10/10

The best hotel and resort in Cancun
4-night trip

8/10

We had a great time
5-night trip

10/10

This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.
4-night trip

10/10

The food and drinks were amazing. The stay was so comfortable, nice and luxury!
4-night trip

10/10

Great property with a super friendly and attentive staff.
4-night trip

10/10

Great resort
2-night trip

10/10

Great staff and delicious food, Rosewater restaurant is amazing.
7-night trip

6/10

It should be clearer that this facility is a shared resort with Breathless. Rooms were not cleaned well. The food portions were small. Room service ordered but never came. Some of the workers were very nice and warm. My friends and I enjoyed the open game space with the bar that is available on the breathless side of the property.
3-night trip

10/10

Visited for my birthday and anniversary and it was top tier service! they upgraded our room apon arrival, the property is gorgeous!! food is actually good and have access to top shelf alcohol. there is always events and activities going on. all staff is friendly and very attentive, I will definitely be back next time i visit cancun!
3-night trip

10/10

It was amazing! Everything was 5stars. The beach, the food, the bar, the night club.
9-night trip

10/10

Great resort for adults only. Highly recommend secrets pool and restaurant area. Top notch and great staff!
3-night trip

8/10

Property was gorgeous, friendly staff, amazing pools, spa and gym. Food was hit or miss. Part of the road getting to the hotel was terrible and full of potholes.
7-night trip