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voco Gold Coast, an IHG Hotel

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near SkyPoint Observation Deck
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Gold Coast, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Building design
Point of interest
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • 9 meeting rooms
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is AU$189
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 2 Double Beds, Mountain View

Free toiletries, hair dryer, towels

Premium Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Free toiletries, hair dryer, towels

Premium Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is AU$206
includes taxes & fees
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About the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 6 min walk
  • Cavill Avenue - 8 min walk
  • Chevron Renaissance - 9 min walk
  • The Star Gold Coast - 3 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 24 min drive
  • Gold Coast City Coomera Station - 29 min drive
  • Cypress Avenue Station - 15 min walk
  • Florida Gardens station - 17 min walk

Restaurants

  • ‪SkyPoint Observation Deck - ‬2 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬3 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk

About this property

voco Gold Coast, an IHG Hotel

Voco Gold Coast, an IHG Hotel offers a great location, putting you within a short 10-minute walk of SkyPoint Observation Deck and Cavill Avenue. Guests can take a dip in the outdoor pool or grab a bite to eat at Waves Buffet Restaurant, which serves breakfast and is one of 3 restaurants. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is close by: Cypress Avenue Station is only 15 minutes on foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

At a glance

Hotel size

  • 389 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.9 per cent for credit card payments
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 25 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu
  • Toys
  • Pool gate

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.
Cliffords Grill & Lounge – This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39.00 for adults and AUD 19.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.9 per cent

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Parking

  • Self-parking costs AUD 25 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Does voco Gold Coast, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Gold Coast, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at voco Gold Coast, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at voco Gold Coast, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at voco Gold Coast, an IHG Hotel?
Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at voco Gold Coast, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at voco Gold Coast, an IHG Hotel?
No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.
What is there to do at voco Gold Coast, an IHG Hotel and nearby?
Have fun with activities such as hiking, kayaking and parasailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near voco Gold Coast, an IHG Hotel?
Yes, there are 3 on-site restaurants.
What's the area around voco Gold Coast, an IHG Hotel like?
Voco Gold Coast, an IHG Hotel is located on the Strip in Surfers Paradise, a short 8-minute walk from Cavill Avenue and 6 minutes' walk from Surfers Paradise Beach. Travellers say that the area is walkable and good for families.

voco Gold Coast, an IHG Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Kirsty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

On Ki, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Risa, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Marie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

H, 4-night business trip
Verified Hotels.com guest review

6/10 Good

This hotel needs an upgrade in terms of aesthetics, cleanliness and overall appearance. Carpets in the hallway of our floor not vaccumed for what seemed days. Scuff marks on wall of our room. Mold on tiles and bathroom taps, faucet, celing. Paint job needed. The buffet breakfast was great though, no complaints there.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Karina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Therese Ann, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Reinhold, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bennett, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, great price
Great location at a great price. There was an issue at check-in, but it was handled really well.
Anthony, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

I asked for water and apparently the bottle water is only premium guests… and I am not one.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All very good
Good location, good room and friendly staff! Recommend it.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in a great location
Beth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great food available 24/7
Anthony, 3-night trip
Verified Expedia guest review

2/10 Poor

I booked a King room with an Ocean view at a fixed price with breakfast and got bumped down to a normal room with no breakfast for a much higher rate, we will never stay at VOCO again, never.
Paul, 2-night trip
Verified Wotif guest review

10/10 Exceptional

The hotel is clean and spacious. Staff is friendly and helped to arrange rooms as we requested. The location is convenient with shops and restaurants downstairs.
Amy Ka Huen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Easy check in, great location, good for families, loved the gym and pool facilities.
Eireen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Neisha, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

8/10 Very good

Excellent location, right next to the Surfers Paradise station and the Q1 sky observation tower. The building is a little old but luckily well maintained. Great breakfast buffet selection and friendly staff service. P.S. if you get the river view, you can get stunning sunset view all from the comfort of the room, which is also very warm during winter as the sun shines in during the colder times of the day.
Angelina, 4-night family trip
Verified Expedia guest review