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The Reef Playacar Beach Resort & Spa

3.5 star property
Beachfront resort with spa, near Quinta Avenida

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Property video
Exterior
Garden
Sauna, body treatments, hot stone massages, deep-tissue massages
Nestled near Playacar Golf Club, The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers a sun-kissed retreat. Indulge in beach massages, a hot stone massage at Ome spa, or enjoy sailing and volleyball activities. With three on-site restaurants and a poolside bar with high-speed WiFi nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Fridge
  • Premium TV channels
The current price is AU$258
includes taxes & fees
3 July - 4 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Beach/ocean view

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
Free minibar items
LED TV
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(141 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout curtains

Room Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, desk, blackout curtains

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout curtains

Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium with Garden View

1 bedroom, in-room safe, desk, blackout curtains

Room Premium with Garden View

  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very good, 1,022 reviews
The price is AU$258
includes taxes & fees
6 July - 7 July
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About the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Quinta Avenida - 19 min walk - 1.7 km
  • Playa del Carmen Main Beach - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Placing you within a 10-minute walk of Playacar Beach, The Reef Playacar Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and reflexology. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights include a marina, a free kid's club and a beach bar. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 198 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Table football
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Ome has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Botticelli – On-site fine-dining restaurant.
Terraza Grill – On-site fine-dining restaurant. Open daily.
Chula Vista – On-site buffet restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.97 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa offer free cancellation for a full refund?

Yes, The Reef Playacar Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef Playacar Beach Resort & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Reef Playacar Beach Resort & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Reef Playacar Beach Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at The Reef Playacar Beach Resort & Spa and nearby?

Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reef Playacar Beach Resort & Spa also has a private beach and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near The Reef Playacar Beach Resort & Spa?

Yes, there are 3 on-site restaurants.

Does The Reef Playacar Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Reef Playacar Beach Resort & Spa like?

The Reef Playacar Beach Resort & Spa is located on the waterfront in Playacar, a short 19-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travellers give top marks for the resort's prime location.

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Buffets
Jungle
Children
Drinks
Restaurant
Family friendly

What guests liked

  • The beach was beautiful, clean, and well-maintained with plenty of lounge chairs and options for swimming. (78 reviews)
  • The pool area was friendly, fun, and offered various activities, with some guests enjoying the swim-up bar and poolside entertainment. (20 reviews)
  • The spa offered amazing massages and a Mayan purification ritual, with staff providing top-tier service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Sarah Elizabeth, 5-night trip

10/10 Exceptional

It was very quiet and peaceful not a lot of children running around, service was excellent and helpful!! Food was wonderful!! Would definitely come back to this resort!!
Candace, 6-night trip

10/10 Exceptional

A smaller resort with a more intimate feel. And a bathtub on the balcony!
Kristy-Lyn, 7-night trip

10/10 Exceptional

Sunny, vibrant, friendly, fun
Stephen, 10-night trip

10/10 Exceptional

Good service by staff … special thanks to Herminio
Robert, 3-night trip

8/10 Very good

I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
BELINDA, 7-night trip

10/10 Exceptional

Most of the staff was super friendly and easy to coordinate with. They were helpful with booking excursions and airport transportation. Being onsite was absolutely beautiful with tons of amenities all around. I would definitely stay here again.
Stephanie, 5-night trip

10/10 Exceptional

We had the best time at the reef! The staff was lovely, the beach was beautiful, everything was easy and convenient. Our kids loved the pools, swim up bar, and the gulf water. We definitely will be back!
Bryan, 7-night trip

8/10 Very good

Great location
Gene, 10-night trip

8/10 Very good

Wonderfull
roger, 7-night trip

10/10 Exceptional

Excellent experience. I will recommend them without any doubt.
Juan, 4-night trip

10/10 Exceptional

Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Angela, 7-night trip

6/10 Good

Nice clean beach. Food not so good, not a lot of fruit, almost no seafood.
Nataliia, 6-night trip

10/10 Exceptional

Really nice

Really nice hotel/resort. A couple of issues that were fixed quickly. The food is good but not sensational. Very relaxing, and a very friendly and helpful staff.
Jeremy, 5-night trip

8/10 Very good

We traveled as a group of friends, the beach access is great and the vibe was really cute. I would come again but I think I would pay to upgrade to have access to nicer booze and some of the fun vip seating areas. The staff were very kind and engaging. While we were there most of the guests seemed to be from Europe and while it was full, the resort didn’t feel too crowded. We also loved how easy it was to walk to 5th street and get the downtown experience without having to catch a ride.
Anthony, 4-night trip

8/10 Very good

Peaceful, beach vacation. Family friendly. We were always able to find a beach chair and a drink!
Kimberly, 5-night trip

8/10 Very good

Great hotel. Wish they had coffee pots in the room
Lisa Ann, 7-night trip

8/10 Very good

Nice place, would go again
Miguel, 8-night trip

10/10 Exceptional

The food options were awesome! We had actual Mexican dishes available to us, and a good variety of others. But we don’t go to Mexico to eat burgers and hotdogs or Italian food, (which they DO have available!) but obviously their native dishes are better. The staff is very kind and attentive always! Very helpful, we felt safe and we absolutely loved our time there!
Brentten, 6-night trip

8/10 Very good

Nice
YANA, 8-night trip

10/10 Exceptional

Fantastic place with spectacular beach!
Gabriela, 4-night trip

10/10 Exceptional

Beautiful placw
Maria, 4-night trip

6/10 Good

Employees are the best..old mattresses very uncomfortable abd is not much night internment in the roof too is dead!
Esther, 3-night trip

10/10 Exceptional

Great Property
Angel, 2-night trip

10/10 Exceptional

Our stay was amazing just count by the safety courtesy of staff
EDUVIGES M, 5-night trip