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Holiday Inn Ciudad del Carmen, an IHG Hotel

3.5 star property
Hotel with outdoor pool, near Church of Our Lady of Fatima
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Ciudad del Carmen, an IHG Hotel

Outdoor pool, pool loungers
Exterior
Property entrance
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Airport transfer
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$109
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking

Standard Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Standard Room, 2 Queen Beds, Pool View

Standard Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Pool View

Standard Room, 2 Queen Beds, Smoking, Pool View

Standard Room, 2 Queen Beds, Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

Pool
Free breakfast
Airport transfer
Pet-friendly
9.0 out of 10, Wonderful, (369)
The price is AU$99
includes taxes & fees
31 Dec - 1 Jan 2025
Holiday Inn Express Ciudad Del Carmen, an IHG Hotel
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About the area

Map
Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM, 24170

What's nearby

  • Church of Our Lady of Fatima - 2 min drive - 1.9 km
  • El Zacatal Bridge - 3 min drive - 3.0 km
  • Our Lady of Carmen Church - 3 min drive - 2.9 km
  • Zaragoza Park - 3 min drive - 2.9 km
  • Norte Beach - 10 min drive - 3.8 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 2 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Tortilleria Real Reloj - ‬5 min walk
  • ‪Toks - ‬6 min walk
  • ‪Mr. Pampas - Cd. del Carmen - ‬6 min walk
  • ‪Restaurante Taqueria el Vaquero - ‬3 min walk
  • ‪Carnitas Vikingos - ‬6 min walk

About this property

Holiday Inn Ciudad del Carmen, an IHG Hotel

Located just 0.7 mi (1.2 km) from the airport, Holiday Inn Ciudad del Carmen, an IHG Hotel offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Akalan, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 148 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 3 total)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible van parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (118 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 254
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Front entrance ramp
  • Portable shower seat
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Akalan – This poolside family restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 390 per week
  • Pets are allowed for an extra charge of MXN 390 per pet, per week

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Ciudad Carmen
Holiday Inn Ciudad Carmen Ciudad del Carmen
Holiday Inn Ciudad Carmen Hotel
Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
Ciudad Del Carmen Holiday Inn
Ciudad Del Carmen, An Ihg
Holiday Inn Ciudad del Carmen
Holiday Inn Ciudad del Carmen an IHG Hotel
Holiday Inn Ciudad del Carmen, an IHG Hotel Hotel
Holiday Inn Ciudad del Carmen, an IHG Hotel Ciudad del Carmen

Frequently asked questions

Does Holiday Inn Ciudad del Carmen, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Ciudad del Carmen, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Ciudad del Carmen, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Ciudad del Carmen, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of MXN 390 per pet, per week, and there's also a deposit of MXN 390 per week. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Ciudad del Carmen, an IHG Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Holiday Inn Ciudad del Carmen, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Holiday Inn Ciudad del Carmen, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Holiday Inn Ciudad del Carmen, an IHG Hotel and nearby?
Holiday Inn Ciudad del Carmen, an IHG Hotel has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Holiday Inn Ciudad del Carmen, an IHG Hotel?
Yes, Akalan offers local and international cuisine, pool views and poolside dining.
What's the area around Holiday Inn Ciudad del Carmen, an IHG Hotel like?
Holiday Inn Ciudad del Carmen, an IHG Hotel is a short 2-minute drive from Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) and 14 minutes' walk from Plaza Zentralia Shopping Center.

Holiday Inn Ciudad del Carmen, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect
Yildra, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hilario, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love this place
Josh, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Maria, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.
Maria, 1-night family trip
Verified Expedia guest review

8/10 Very good

Christophe, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Estacionamiento reducido
Jorge, 2-night business trip
Verified Expedia guest review

8/10 Very good

Daniel, 2-night trip
Verified Expedia guest review

8/10 Very good

Viaje familiar
El hotel es como lo esperaba de un hotel de cadena. Servicio estandarizado, el personal mucho muy amable. Las instalaciones bien. Un poco desactualizado pero completamente funcional. Cerca de donde tienes que ir. Una felicitación aparte al restaurante que por lo menos el desayuno es de muy buen sabor y bien servido. Excelente relación precio calidad
José Guillermo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel close to the airport lots of shopping options close by and also many good options
David, 1-night business trip
Verified Expedia guest review

8/10 Very good

descent hotel in carmen
David, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly
ma de los angeles, 2-night trip
Verified Expedia guest review

8/10 Very good

Marc M, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Super loud, fans running all the time, and everything looks and feels old.
Bjoern, 1-night business trip
Verified Expedia guest review

4/10 Fair

They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room.
Eduardo, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome
German, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Property was clean and comfortable, I was under the impression the breakfast was included and it was not.
JORGE, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

La piscina esta limpia y es bonita. El gimnasio es impressionable.La comida es excelente. Lo recomomiendo ampliamente.
Jaime, 1-night family trip
Verified Expedia guest review

4/10 Fair

Skip this IHG property
Tale of 2 cities. Myself was treated nice (up until i wanted to extend my stay and was met with a deadpan no) and my wife was treated harshly. 3 different occasions the cleaning lady scolded her for not adjusting to the cleaning lady schedule... instead of being the other way around. Billing at the restaurant was very creative. Service the first night wouldn't bring a menu for 30mins, many of times they tried to charge breakfast separately which was already included on the pre paid booking, or didn't honor prices presented on the menu. Shifty. Def never returning to this IHG property evem though I'm a gold IHG member
Thomas, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Para mi todo fue excelente un buen lugar y miy buena hospitalidad excelente
Fernando, 11-night trip
Verified Expedia guest review

10/10 Exceptional

I did not like all the pigeons... waking me up every morning.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

Good
1-night romance trip
Verified Expedia guest review

8/10 Very good

Good
Stephen Z, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Derek, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in every way!
1-night trip with friends
Verified Expedia guest review