Copthorne Hotel and Resort Queenstown Lakefront is a great choice for a stay in Queenstown. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the Hot tub makes for a relaxing end to the day. Other highlights at this eco-friendly hotel include a bar/lounge, a terrace and a garden. The helpful staff and location get great marks from fellow travellers.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
187 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (4-device limit)
Parking
Covered on-site self-parking (NZD 15 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
What to do
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Skiing lessons nearby
Skydiving nearby
Zip-lining nearby
Snowboarding nearby
Working away
Business centre
3 meeting rooms
Conference space (1894 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Bike parking
Hot tub
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi (4-device limit)
Phone
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Special features
Dining
Impressions Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for NZD 40.0 per day
Parking
Covered self-parking costs NZD 15 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
Frequently asked questions
Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?
Yes. Self-parking costs NZD 15 per day. Electric car charging is available.
What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Copthorne Hotel and Resort Queenstown Lakefront?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?
Have fun with activities such as hiking, horse riding and kayaking, and practise your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.
Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?
Yes, Impressions Restaurant offers local cuisine.
What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?
Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown (ZQN-Queenstown Intl.) and 3 minutes' walk from Queenstown Gardens. Travellers say that the area is walkable and ideal for skiing.
Copthorne Hotel and Resort Queenstown Lakefront Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
13 Dec 2024
Roy
Roy, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
Young
Young, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
15 Sept 2024
Decent but Average, room for improvement
Decent stay but a little run down and outdated for amenities. Good walking distance from city centre. View from the window was good but the shower pressure was terrible.
Sushant
Sushant, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Heather
Heather, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
I stayed at the hotel for two nights with 3 visiting friends from Japan. The rooms were clean, the reception staff helpful and the overall experience was great.
Mika
Mika, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Sept 2024
mixture of business and holiday. dated decor but friendly staff, and issues addressed promptly and junior suite very generous in size with 2 toilets for a 2 person room.
stacey
stacey, 9-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Kok Hong
Kok Hong, 5-night trip
Verified Hotels.com guest review
8/10 Very good
7 Sept 2024
The room we booked had fantastic views of the lake and mountains. Reception area was quite smart and impressive. The soft furnishings within the room had a fusty smell which was a let down. On day of departure we were repeatedly unable to enter our room after breakfast (before 0900) although we had made reception aware. Ben in the restaurant was very competent, helpful and friendly. Thanks for your hospitality.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
We loved our stay. The spa was amazing.
Alannah
Alannah, 9-night trip
Verified Expedia guest review
2/10 Poor
3 Sept 2024
Samuel
Samuel, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 Sept 2024
Paul
Paul, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Tony
Tony, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
Adriane
Adriane, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
19 Aug 2024
Rebecca
Rebecca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Shirtika
Shirtika, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Hotel was in a good position. Close to the town. It was clean and the staff helpful
Zoe
Zoe, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Loved the location and our room 1455
John
John, 3-night trip
Verified Wotif guest review
6/10 Good
8 Aug 2024
No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
Gaurav
Gaurav, 2-night romance trip
Verified Expedia guest review
6/10 Good
8 Aug 2024
Jasmin
Jasmin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
Angeline
Angeline, 3-night family trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view.
A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
Graeme
Graeme, 3-night family trip
Verified Expedia guest review
6/10 Good
4 Aug 2024
My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.