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Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Queenstown Lakeside

Private spa tub
View from room
Indoor spa tub
Minibar, in-room safe, desk, iron/ironing board
Golf

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Electric vehicle charging point
  • Bar
  • Parking available
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Valet parking
  • Hot tub
  • 24-hour room service
  • In-room childcare
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is AU$385
includes taxes & fees
21 Jan - 22 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Lakeside

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Shower/bath combination
Hairdryer
  • 26 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, View

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is AU$361
includes taxes & fees
8 Jan - 9 Jan 2025
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About the area

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 1 min walk
  • Queenstown Beach - 2 min walk
  • TSS Earnslaw Steamship - 6 min walk
  • Kiwi and Birdlife Park - 9 min walk
  • Skyline Queenstown - 10 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬4 min walk

About this property

Novotel Queenstown Lakeside

When visiting Queenstown, Novotel Queenstown Lakeside is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. A bar/lounge, a hot tub and a garden are other highlights at this eco-friendly hotel. The helpful staff and breakfast get great marks from fellow travellers.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (NZD 50 per night; includes in/out privileges)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Off-site parking within 164 ft (NZD 45 per night); discounts available
DONE

Other information

    • Designated smoking area (fines apply)
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre
  • Bike parking
  • Hot tub
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements – This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 37 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Valet parking costs NZD 50 per night with in/out privileges
  • Parking is available nearby and costs NZD 45 per night (164 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Does Novotel Queenstown Lakeside offer free cancellation for a full refund?
Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Queenstown Lakeside?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Queenstown Lakeside?
Yes. Valet parking costs NZD 50 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Novotel Queenstown Lakeside?
Check-in start time: 2 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Novotel Queenstown Lakeside?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are both nearby.
What is there to do at Novotel Queenstown Lakeside and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours and segway hire. Relax in the hot tub or enjoy the use of other amenities, which include a fitness centre and a picnic area. Novotel Queenstown Lakeside also has a garden.
Are there restaurants at or near Novotel Queenstown Lakeside?
Yes, there's an on-site restaurant, Elements.
Does Novotel Queenstown Lakeside have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Novotel Queenstown Lakeside like?
Novotel Queenstown Lakeside is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 3 minutes' walk from Queenstown Mall. Travellers say that the area is walkable and ideal for skiing.

Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kaniz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary and Janice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tidy hotel, very clean rooms, unbeatable location
Jessica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Great location and buffet breakfast for families. Parking is $50 a night extra but worth it
C F, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sharlene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lycia, 3-night trip
Verified Expedia guest review

8/10 Very good

Gareth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mariana, 10-night trip
Verified Expedia guest review

8/10 Very good

Good clean rooms. Comfortable bed. Fantastic location and view. Walking distance to everything 😊
Tania, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and location
Stayed only one night but ithe location was great… the full buffet breakfast had a very wide selection to choose from. Would definitely recommend.
Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

GREAT AREA! Close to everything
Ashley, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great location and helpful staff
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent accommodation and so easy to walk everywhere in town
Catherine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the location, quiet & serene garden side, great lake view & short walk to the lake, in the heart of Queenstown, short walk to the shops, restaurants, attractions. The service was great, very helpful, friendly staff, huge range of buffet breakfast options that catered for guests with different cutural backgrounds, very clean & tidy hot spa room, which was a great treat after day of skiing. I found the staff very considerate & mindful of guest needs and preferences. Highly recommend Novotel.
Sudesh, 4-night family trip
Verified Expedia guest review

8/10 Very good

Everything was wonderful, only disappointing thing was the room service for cleaning on the last day. Didnt tidy well or leave clean towels
Gary, 4-night family trip
Verified Lastminute guest review

10/10 Exceptional

Carol, 2-night trip
Verified Expedia guest review

8/10 Very good

We will go back
Roger Keith, 3-night romance trip
Verified Expedia guest review

6/10 Good

Comfortable.
The room was comfortable and clean but it was showing its age. It was frustrating to find out the hot tub/spa was only available by booking ahead. It was not available during our stay. The staff were helpful. The food was ok with lots of choices for breakfast.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at the Novotel Lakeside in Queenstown. Lovely staff, rooms always perfect, honestly can’t say a bad word about my stay.
Michael, 10-night family trip
Verified Expedia guest review

8/10 Very good

3-4 star- needs an upgrade
Belinda Joanne, 6-night family trip
Verified Wotif guest review

10/10 Exceptional

Can’t beat the location, it was nice, clean, great breakfast. Some areas a bit dated but didn’t make a difference to our great experience.
Delia Viorica, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Noor, 5-night family trip
Verified Expedia guest review