See all properties

Malmaison Newcastle

4.0 star property
Boutique hotel with spa, near Quayside

Photo gallery for Malmaison Newcastle

Relax in a spacious room with a bathtub, comfortable seating area, and a neatly made bed.
Classic hotel with an arched entrance and elegant facade.
Enjoy a romantic meal for two in this stylish dining area with a city view.
Relax with a warm cup of coffee at this inviting coffee shop, featuring a curved counter and comfortable seating area.
Relax in a stylish space with a sofa, armchairs, and ottoman, surrounded by a large window and a unique chandelier.
Malmaison Newcastle, nestled in Quayside, offers a tranquil retreat. Enjoy the on-site spa with massages and aromatherapy or stay active at the gym. With Brasserie's delicious British cuisine and helpful staff nearby, this hotel has left a lasting impression on guests who rave about its excellent breakfast and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$171
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout curtains

Bridge View Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Junior Suite with View | Water view

Dakota Newcastle

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 112 reviews
The price is AU$197
includes taxes & fees
3 Aug - 4 Aug
Dakota Newcastle
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 6 min walk - 0.6 km
  • St. James' Park - 18 min walk - 1.6 km
  • University of Newcastle-upon-Tyne - 18 min walk - 1.6 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Manors Station - 10 min walk
  • Central Station - 15 min walk
  • Central Station - 15 min walk

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk

About this property

Malmaison Newcastle

When you stay at Malmaison Newcastle, you'll be a short five-minute drive from Quayside and St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at Chez Mal Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this boutique hotel include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.

Languages

English, Italian, Polish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (GBP 10 per night)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Chez Mal Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Mal Bar – This cocktail bar only serves lunch. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 4 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?

Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Newcastle?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Malmaison Newcastle?

Yes. Self-parking costs GBP 10 per night.

What are the check-in and check-out times at Malmaison Newcastle?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

Is there an on-site casino at Malmaison Newcastle?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.

What is there to do at Malmaison Newcastle and nearby?

Malmaison Newcastle has a spa and a fitness centre.

Are there restaurants at or near Malmaison Newcastle?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Newcastle like?

Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travellers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
View
Bar
Restaurant
Lobby
Bed
Food

What guests liked

  • Breakfast was consistently excellent with a good offering and attentive staff. (51 reviews)
  • The on-site restaurant and nearby dining options offered excellent meals with great variety and friendly service. (11 reviews)
  • Parking was convenient and reasonably priced with excellent value for city centre parking. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Saturday night stay, booked standard room it was gorgeous very modern and comfortable. Location is fantastic for some food and drinks round Quayside and then market on the Sunday. Will stay again.
1-night trip

8/10

Lovely stay
1-night trip

8/10

Great stay
1-night trip

10/10

Lovely stay only spoiled by workers doing renovation in the morning
1-night trip

8/10

Nice hotel but the renovation activity started before the scheduled time of 9 am hence, disturbing the sleep
3-night trip

10/10

Hotel as always the best of their chain, this is our third trip and the reason we keep going back Staff great, venue and location great and the roof top bar and restaurant amazing
2-night trip

10/10

Lovely hotel, great staff who were very helpful
1-night trip

8/10

Good location plenty of bars and places to eat nearby.
1-night trip

10/10

Staying after working for an event in the city & decided to stay in the quay. Malmaison is lovely- beautifully decorated rooms, comfortable beds, great bathroom. The bar is great with a huge choice of beverages, the barman took time to chat and ask about your day. Breakfast was great! Staff at breakfast were really friendly, chatty and attentive.
1-night trip

8/10

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
1-night trip

10/10

Excellent stay, good staff, fantastic room and great breakfast
1-night trip

8/10

Friendly staff , great food, restaurant service could be a bit better. However overall a good stay.
1-night trip

8/10

Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.
2-night trip

10/10

Great hotel in a great city!
1-night trip

10/10

Lovely hotel, with great room and location. Staff from reception through to breakfast service were friendly, welcoming, and could not do enough for us. Will definitely return.
1-night trip

10/10

This Hotel is one of our favourites, its very handy for night life in Newcastle also lovely for a Sunday walk to quayside and market
1-night trip

10/10

Very convenient hotel if staying in Newcastle
2-night trip

6/10

Arrived 2.35pm, although i had applied for an upgrade, no rooms available till 3pm. My room upgade was bridge view, unfortunately on the second floor and a large tree directly in front, we didn't actually have any bridge view orher than its very dirty top.
1-night trip

10/10

Lovely Hotel. Club Delux Suite was amazing.
1-night trip

10/10

Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay
1-night trip

10/10

Nice hotel with everything you need. Good food and lovely staff
1-night trip

10/10

Excellent hotel, lovely suite, great breakfast, conveniently located. Would definitely stay again.
1-night trip

10/10

Great hotel on the river. The suites are awesome. Nice restaurant and bar.
1-night trip

4/10

Woken at 4:40am in the morning by the sound of glass being emptied from bins for about ten minutes. Did not go to sleep for other lorry / truck noises. Lovely staff at breakfast but I was so exhausted I couldn’t eat much.
1-night trip

10/10

Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great. Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel . Lots to do and see. Would definitely stay again. Thank you
1-night trip