The Willows Hotel

3.0 star property
Boutique hotel within easy reach of Lake Michigan

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Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout curtains
Front of property
Lobby sitting area
Lobby
Dining
With its boutique charm, The Willows Hotel welcomes you to a cozy retreat near Lake Michigan. Relax by the lobby fireplace or stay connected with in-room WiFi; enjoy concierge services and luggage storage for a seamless experience.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Near the beach
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Front desk safe
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • Minibar
The current price is AU$179
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park - 5 min walk - 0.5 km
  • Advocate Illinois Masonic Medical Center - 10 min walk - 0.9 km
  • DePaul University-Lincoln Park - 16 min walk - 1.4 km
  • Lincoln Park Zoo - 19 min walk - 1.6 km
  • Wrigley Field - 3 min drive - 2.2 km

Getting around

  • Chicago Midway Airport (MDW) - 36 min drive
  • Chicago O'Hare International Airport (ORD) - 37 min drive
  • Chicago, IL (PWK-Chicago Executive) - 44 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 7 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

Restaurants

  • ‪Duke Of Perth - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Le Petit Marcel - ‬2 min walk

About this property

The Willows Hotel

The Willows Hotel puts you a short five-minute drive from Lake Michigan and Wrigley Field. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. This boutique hotel is also a short five-minute drive from Michigan Avenue and State Street. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Diversy Station is 11 minutes and Wellington Station is 12 minutes.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Off-site parking within 300 ft (USD 26 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Free use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Fireplace in reception

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping on request

Fees & policies

Parking

  • Parking is available nearby and costs USD 26 per day (300 ft away)

Policies

Guests can rest easy knowing that there's a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Does The Willows Hotel offer free cancellation for a full refund?

Yes, The Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Willows Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Willows Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.

Is there an on-site casino at The Willows Hotel?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) and Rivers Casino (19-min drive) are both nearby.

What is there to do at The Willows Hotel and nearby?

Have fun with nearby activities such as hiking and sailing, and practise your swing on the nearby golf course.

What's the area around The Willows Hotel like?

The Willows Hotel is a short 13-minute walk from Lake Michigan and 6 minutes' walk from Lincoln Park. The local area is walkable and popular for its beaches.

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The Willows Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Parking
Bathroom
Lobby
Neighborhoods
Building

What guests liked

  • The property is located in a wonderful area with plenty of great restaurants within walking distance. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Stayed here multiple times. Great neighborhood.
Justin, 1-night trip

10/10 Exceptional

Everything was great, good nearby parking, easy check in, no issues, very safe area
Joel, 1-night trip

10/10 Exceptional

Very clean, staff was super nice and the beds are big and comfy. The water pressure of the shower is literally perfect as well. I will definitely come back here in the future if I'm ever in Chicago.
Suadi, 2-night trip

10/10 Exceptional

Helpful staff, clean room, terrific location!
Kathy, 3-night trip

6/10 Good

This is a great spot
Paul, 1-night trip

10/10 Exceptional

My stay in Lakeview East

Hotel located in a wonderful area with lots of restaurants from which to choose. Immediate area is easily walkable
Kimberly, 4-night trip

10/10 Exceptional

Willows stay

Love staying at the Willows. Location is great. Lobby is very welcoming
1-night trip

10/10 Exceptional

Great boutique hotel, right in the heart of Lakeview neighborhood. Very convenient for us on our trip. I highly recommend this property
Howard, 3-night trip

4/10 Fair

I understand The Willlows is an old building, but the room was too small and not very clean. Also, the front desk person at check out provided poor customer service.
Sharon, 2-night trip

10/10 Exceptional

Lovely little hotel tucked away from all the hustle and bustle of the big city
Linda, 1-night trip

10/10 Exceptional

Quaint small hotel close to restaurants and Wrigley Field
Nicolette, 2-night trip

10/10 Exceptional

Clean, Comfortable, and Charming

We were only there for one night, but it was so clean and comfortable for our stay. It was the perfect size for the two of us and all our needs were provided for. The only thing I wished we had was a chain lock or another additional lock on the door for safety purposes.
1-night trip

10/10 Exceptional

It was great, will stay here again!
Amber, 2-night trip

8/10 Very good

Clean, older building, friendly staff. Very convenient. Nice location.
SUSAN, 3-night trip

10/10 Exceptional

Charming hotel in a perfect location.
Allison, 3-night trip

8/10 Very good

We liked the location of the hotel and it's old school charm. The hotel seems a little musty and needs to be freshened up a bit.
Ann, 1-night trip

6/10 Good

Very quaint and very very noisy. A little dingy but rooms were clean. Not a bad stay for the location/price.
Taylor, 1-night trip

8/10 Very good

Quiet, had what we needed.
Sheryl, 1-night trip

10/10 Exceptional

Cute & clean.
Christopher, 1-night trip

8/10 Very good

Nice room and check in person very nice. Great location and safe area. Built in 1906 so classic. Bed very comfy
Ronald, 2-night trip

10/10 Exceptional

Nice hotel in a great neighborhood.
Sharon, 3-night trip

10/10 Exceptional

Check in was fine and room spacious. Parking is sparse around area and parking garage charges $25 each time in or out.
Janette, 1-night trip

10/10 Exceptional

It’s so damn cute!
Lauren, 1-night trip

8/10 Very good

Property was charming with a comfortable lobby. The location was super convenient with lots of food options within a close walking distance. We parked off site for $26 and walked to all of the destinations we wanted to see.
Allie, 1-night trip

6/10 Good

They made sure I initialed the section where you agree to not smoke in 3 different places. Went to my room and it literally reeked of smoke. I went back downstairs to be told they had no other queen rooms and I would have to upgrade for a king size which was extra $10 a night so I did even after being told it was difficult to do so. In general the place was very clean. But if you’re looking for a true boutique hotel this is not it! Bathrooms are old and need serious updating, pink tile! Carpets are also old. But I will say the bed was extremely comfortable and I had a good sleep.
Karen, 2-night trip