First night we were sent to a single bedded room when we (2 female friends) had requested two beds many times.It was a tiny room with no drawers at all, toilet kept flushing all day and night--noise kept us awake all night.
Next day, instead of heading out to start our planned day we had to pack up everything--toiletries, etc.--so they could move us to a slightly larger room where there was a third bed which took up a lot of room. Phone was broken and they promised us each day that it would be repaired. One night a woman next door was screaming all night and we could not call the front desk to take care of it as we had no phone, a very dangerous situation. Again no drawers at all--just one narrow closet with limited hangers for two women to hang clothes. Had to live out of the suitcase for a full week. My friend and I are 86 years old; there was no bar in the shower, no place to hold on. Two bottles of shampoo were attached to wall, had to pump by stretching high up--no soap, only shampoo. A bottle of liquid soap was on the sink counter, but could not be removed for use in the shower.
Thermostat was broken, room was exceedingly hot. Small refrigerator was in a corner with a chair in front and that chair had to be moved back and forth to get to it. Actually it could only be moved a few inches with limited room. There was only one person at desk each day and that person had to frequently leave when called away. PRICE CHARGED WAS MORE THAN OTHERS PAID. WE ASKED AROUND.