Columbia Metropolitan Convention Center - 5 min drive
Township Auditorium - 6 min drive
University of South Carolina - 6 min drive
Colonial Life Arena - 6 min drive
Getting around
Columbia, SC (CAE-Columbia Metropolitan) - 13 min drive
Columbia Station - 6 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 4 min drive
Cookout - 4 min drive
Wendy's - 3 min drive
Captain D's - 4 min drive
About this property
Embassy Suites by Hilton Columbia Greystone
When you stay at Embassy Suites by Hilton Columbia Greystone, you'll be within a 10-minute drive of Riverbanks Zoo and Garden and University of South Carolina. Guests can take a dip in the indoor pool or grab a bite to eat at TheTerrace, which serves lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences at this Art Deco hotel include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
218 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
On-site self-parking (USD 10.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1988
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Netflix
Streaming services
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
WiFi and wired internet for a surcharge
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
TheTerrace – This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
2 per cent destination fee will be charged
Optional extras
WiFi is available in guest rooms for USD 9.95 per night (rates may vary)
WiFi is available in public areas for USD 9.95 (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
Wired internet access is available in public areas for USD 9.95 (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Self-parking costs USD 10.00 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Columbia Embassy Suites
Embassy Suites Columbia
Embassy Suites Columbia Greystone
Embassy Suites Greystone
Embassy Suites Greystone Columbia
Embassy Suites Greystone Hotel
Embassy Suites Greystone Hotel Columbia
Embassy Suites Hotel Columbia
Embassy Suites Columbia Greystone Hotel
Embassy Suites Columbia Greystone
Embassy Suites by Hilton Columbia Greystone Hotel
Embassy Suites by Hilton Columbia Greystone Columbia
Embassy Suites by Hilton Columbia Greystone Hotel Columbia
Frequently asked questions
Does Embassy Suites by Hilton Columbia Greystone offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Columbia Greystone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Columbia Greystone?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites by Hilton Columbia Greystone?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Columbia Greystone?
Yes. Self-parking costs USD 10.00 per day.
What are the check-in and check-out times at Embassy Suites by Hilton Columbia Greystone?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Embassy Suites by Hilton Columbia Greystone and nearby?
Have fun with activities such as hiking, kayaking and sailing, and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Embassy Suites by Hilton Columbia Greystone?
Yes, there's an on-site restaurant, TheTerrace.
What's the area around Embassy Suites by Hilton Columbia Greystone like?
Embassy Suites by Hilton Columbia Greystone is located a short 13-minute walk from Riverbanks Zoo and Garden. Travellers give top marks for the hotel's prime location.
Embassy Suites by Hilton Columbia Greystone Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
18 Dec 2024
Gibran
Gibran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Tyewhan
Tyewhan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Anniversary Review
Briana was extremely helpful. She was patient as we switched rooms twice--the first due to cigarette smell and empty shampoo and soap bottles. The second room had 2 beds (not ideal for an anniversary trip :) ) but the 3rd room was perfect!
We made sure to thank her for accommodating us.
The breakfast was one of the best we've had in a while in a hotel.
Thank you
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
7 Dec 2024
This property is very dated. Beds are small and not comfortable. Decor is old. Mattress cover was dirty just really outdated hotel.
Merett
Merett, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 Dec 2024
Laquintiss
Laquintiss, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Constance
Constance, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Nice and quiet.
Lonnie
Lonnie, 2-night business trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Won’t choose again
Towels had stains on them , room smelled like something wet . Stains on tub hair all over toilet. Had to come in and wipe everything down in bathroom only one garbage can .
Andrea
Andrea, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Denise
Denise, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Expected better
Lobby was nice and seemed clean. The room seemed a little dated and not well maintained. We had to call down for linens for the pullout bed and were delivered linens that were damp. A second call to request dry linens didn’t produce any results for nearly 45 minutes and we were forced to call a third time. Breakfast was good, checkout was easy, and the staff was mostly friendly besides what seemed like frustration when we called about the damp linens.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Vandy
Vandy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Antaquoinette
Antaquoinette, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
The room was clean and comfortable. The food was amazing both breakfast a s dinner. My husband said that his steak was one of the best he’s ever eaten and he has eaten a lot of steak at a lot of places!!! The staff was friendly and prompt with every need.
Deborah
Deborah, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
14 Nov 2024
Needs updates badly
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
More than I expected
I read the voews for this hotel on Google and was not sure what to expect. When i walked in I immediately felt happy that I didnt let the negative reviews deter me from making my reservation here. The front desk staff was friendly professional and accommodating. The atmosphere was very high end from the fountain in the lobby to the open view elevators. I received a voucher for 2 complimentary drinks at the bar not sure if it was because of my Hilton level or something that is offered to all guests but it was something i wasnt expecting. I was with a group of 5 people and the room haf more than enough room to fit us all. I thiught the complimentary drinks were going to be watered down or at hest limited in selection but to my surprise the bartender did not skimp and the selection was extensive from wine to spirits. One of the reasons i picked this hotel was the free breakfast and to be honest i was expecting what most breakfasts offer; cereal and milk, powdered eggs, oatmeal, sausage you know the basics. That was not the case at all there was bacon lije Bacon bacon and grits and and actual chef making omelets and pancakes. My mind was blown. And the breakfast staff was smiling and friendly our plates were cleared from the table for us. Suffice it to say we will be back in January this eatablishment has been named our place to stay when we come to South Carolina. Wanted to add pics but the app is not allowing me to
Robin
Robin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Nov 2024
Bekah
Bekah, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Nov 2024
Devin
Devin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
It was amazing
Kimberlie
Kimberlie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Hot and smoky
Older hotel, air conditioner broken and the room remained 78 degrees all night. We checked in late and they had changed our non- smoking room to a smoking room and changed to a king bed without notification of either prior to checking in. We were told it was the last room available and the only option.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
30 Oct 2024
A very ghetto experience for the price tag
The bathroom toilet looked as if someone had a bowel movement that was smeared on the toilet seat, soI cleaned it off. The tub had the previous occupants hairs in it. The refrigerator leaked water, so I dried it up with a towel. The beds were so worn out, that all a person could do was sink through. I wanted to call the front desk to let her know but then I remebered her attitude.The woman at the front desk (the nigbt before) had a major attitude and the attitudes carried on to most of the other employees the next day. No customer service skills at all. Only a few employees had customer service skills. I wish i had taken photos to post but we got there late in the night and we were very tired. We would NOT be going back. I wish i could rewind time and pick somewhere else for us to stay.