Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
Ottawa Fallowfield Station - 27 min drive
Rideau Station - 11 min walk
UOttawa Station - 19 min walk
Parliament Station - 23 min walk
Restaurants
Chez Lucien - 5 min walk
La Noodle - 6 min walk
Brigid's Well - 3 min walk
Pub 101 - 6 min walk
Burger Factory - 6 min walk
About this property
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel puts you in a great location, within a short 10-minute walk of Byward Market Square and University of Ottawa. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. A snack bar/deli and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Rideau Station is 11 minutes away.
Languages
Chinese (Mandarin), English, French, Portuguese, Spanish
At a glance
Hotel size
182 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (CAD 18.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Property amenities
Food and drink
Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business centre
2 meeting rooms
Conference space (1500 square feet)
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
24-hour fitness centre
Swimming pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
High chair
More
Daily housekeeping
Fees & policies
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Restaurant
Fitness facility
Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
Restaurant
Fitness facility
Indoor pool
Parking
Self-parking costs CAD 18.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 11:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Frequently asked questions
Does Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
Yes, there's a pool. Guests have pool access from 7:30 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
Yes. Self-parking costs CAD 18.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel and nearby?
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel has a 24-hour fitness centre and a picnic area, as well as a garden.
What's the area around Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel like?
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel is in Downtown Ottawa, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa. Travellers say that the area is very central and good for sightseeing.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jan 2025
Great hotel and staff
The front desk staff were fantastic, our hockey team was delayed and the staff made sure the girls didn’t miss breakfast and gave them a late check out.
Great hotel with amazing staffz
Dan
Dan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Gurkirat
Gurkirat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Yong Sin
Yong Sin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Samuel
Samuel, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Jan 2025
Comfortable stay
The room was very clean and modern. Breakfast was well stocked and there wes plenty of space to sit down.
The only negative was the wifi. It was pretty much non existent. Luckily i could use my data.
We had a nice city view, including the parliament buildings. Large window had nice sheer and dark shades.
The location is a little unfortunate next to homeless/addiction shelters. But that’s why it’s a little bit cheaper than other downtown hotels.
Allana
Allana, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2024
Good experience. However, 1 elevator was broken and not aure if its rhe French architecture to blame but there are no stairs that lead up to the rooms from the lobby. One has to exit the building or go down to the parking lot and then ise the stairs to even get to the 2nd floor.
Aamir
Aamir, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
27 Dec 2024
Terrible
L'accueil etait froid, la chambre est terriblement froide et si tu veux augmenter le chauffage le bruit est insupportable. Chambre non insonorsée. La nuit etait terrible.
fatma
fatma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Would recommend a stay here to anyone!
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
fabrice
fabrice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Good hotel.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Basic hotel, with Holiday Inn you know what you get.
Ted
Ted, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Jeannie
Jeannie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Caroline
Caroline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Filip
Filip, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Marc
Marc, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Steve
Steve, 2-night trip
Verified Hotels.com guest review
2/10 Poor
24 Nov 2024
Terrible attitude and service
When we booked we booked for 3. Couple on the King bed and daughter on the sofa bed. Sofa bed was terrible so had to put mattress on floor.
Mattress had no bedding. Or was there bedding for a third person in the room.
We called to having bedding put and they just brought it to our door not only refusing to put it on the mattress but pillows were not even in the pillow cases, duvet was not even in the duvet cover. They did not bring sheets either so we had to call back and were upset 'we kept calling'.
Not what I expect from Holiday Inn as I had stayed at the one in NB a night before and was great.
serge
serge, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
Good hotel
All good, except the parking was full ans we were sent to park closed by, on a area that was not so safe
Marina
Marina, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
A.keith
A.keith, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
A great Rest Hotel
I had a restful stay and really enjoyed the ambience. For a one day trip. It was worth it. With superb customer service from the Front desk personnel.
Chimaobim
Chimaobim, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
I made a Mistake they did clean my room :)
Brian
Brian, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Good stay
Hotel is great; new and clean. Good breakfast too. Direct area around hotel a bit sketchy but no issues.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
11 Nov 2024
Clarification
I drove 4 hours after booking online to be told I can’t get my room due to being 18. After informing me, I asked questions to which the worker seemed annoyed and started giving attitude. This was a waste of time as I had to drive 4 hours back. They should let you know in advance of booking that you have to be 19+, other holiday inns allow 18+.