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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property
Hotel with 24-hour fitness, near Byward Market Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Exterior
Property amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • Self parking
  • 24-hour business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
Feel at home
  • Microwave
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is AU$194
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Front of property - evening/night

The Business Inn

Free breakfast
Parking available
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (7027)
The price is AU$171
includes taxes & fees
7 Dec - 8 Dec
The Business Inn
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About the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • Byward Market Square - 9 min walk - 0.8 km
  • University of Ottawa - 10 min walk - 0.9 km
  • National Gallery of Canada - 11 min walk - 0.9 km
  • Parliament Hill - 4 min drive - 2.7 km
  • Canadian Museum of History - 5 min drive - 3.7 km

Getting around

  • Ottawa International Airport (YOW) - 25 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
  • Ottawa Fallowfield Station - 27 min drive
  • Rideau Station - 11 min walk
  • UOttawa Station - 19 min walk
  • Parliament Station - 23 min walk

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel puts you in a great location, within a short 10-minute walk of Byward Market Square and University of Ottawa. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. A snack bar/deli and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Rideau Station is 11 minutes away.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

At a glance

Hotel size

  • 182 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Conference space (1500 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 24-hour fitness centre
  • Swimming pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • High chair

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Indoor pool

Parking

  • Self-parking costs CAD 18.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 11:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
Yes, there's a pool. Guests have pool access from 7:30 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
Yes. Self-parking costs CAD 18.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel and nearby?
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel has a 24-hour fitness centre and a picnic area, as well as a garden.
What's the area around Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel like?
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel is in Downtown Ottawa, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa. Travellers say that the area is very central and good for sightseeing.

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Steve, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible attitude and service
When we booked we booked for 3. Couple on the King bed and daughter on the sofa bed. Sofa bed was terrible so had to put mattress on floor. Mattress had no bedding. Or was there bedding for a third person in the room. We called to having bedding put and they just brought it to our door not only refusing to put it on the mattress but pillows were not even in the pillow cases, duvet was not even in the duvet cover. They did not bring sheets either so we had to call back and were upset 'we kept calling'. Not what I expect from Holiday Inn as I had stayed at the one in NB a night before and was great.
serge, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
All good, except the parking was full ans we were sent to park closed by, on a area that was not so safe
Marina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A.keith, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great Rest Hotel
I had a restful stay and really enjoyed the ambience. For a one day trip. It was worth it. With superb customer service from the Front desk personnel.
Chimaobim, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I made a Mistake they did clean my room :)
Brian, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
Hotel is great; new and clean. Good breakfast too. Direct area around hotel a bit sketchy but no issues.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Clarification
I drove 4 hours after booking online to be told I can’t get my room due to being 18. After informing me, I asked questions to which the worker seemed annoyed and started giving attitude. This was a waste of time as I had to drive 4 hours back. They should let you know in advance of booking that you have to be 19+, other holiday inns allow 18+.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Frederic, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, it was an excellent experience: Room - our room was very spacious and clean. We always look forward to sunsets as we can see the spires of the Basilica of Notre Dame from our window. Fitness Room - our room was two doors down the fitness room, so it was so convenient using the facility every morning/night. Equipment and room were very clean. Sanitizers and towels are conveniently available. Dining Area - we stayed 4 nights at the hotel and we always look forward to the breakfast which is included in our hotel rate. We love how the eggs are cooked, not dry and moist (yes, we are that particular with our breakfast because it dictates the day). Everything is fresh -- coffee, juice, bread/pastries. Special shoutout to the kitchen crew (Marie, Jacky and Beth) - the food is always great and full. Those ladies are always cheerful and helpful. Mornings are packed with guests, but tables are always cleaned up promptly for incoming guests. They are also extra helpful when we needed some pain relievers, and the front desk were not able to provide. Housekeeping - they were so helpful. They provided some extra towels when we requested some. Special shoutout to Geronima. We will be staying in this hotel if we are to come and visit Ottawa again. We will definitely recommend to our friends.
Maylin, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Parking small with few possibilities . The rooms are clean and breakfast is OK
Normand, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

15 minutes to walk to the Parliament Buildings. Breakfast was very good.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Susan Elleanor, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Pierre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MICHAEL, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Elevator speed is horrible.
Jean-Francois, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Part of a longer trip
Vera, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bon choix
La localisation est bien, tout est propre. Petit déjeuner correcte pour débuter la journée. Piscine et gym. Beau séjour!!!
Jean, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Meeh
Hotel was fairly clean & New! however, there were dirty footsteps all over the walls from the garage, up the staircases… not sure if it was a “style” or… The elevators were broken, stuck. Had to walk up flights of stairs, with children & luggage. The cards they gave me did not work for the garage as mentioned…causing a hold up while I ran back to the front desk. There were no sheets for the pull out bed. Dirty neighbourhood. Many homeless.
Anoush, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

aissatou bobo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ottawa trip
Good hotel, location a bit sketchy. Pool was freezing
Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again
Very clean and breakfast had a good variety
Ralph, 1-night trip
Verified Hotels.com guest review