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Chelsea Hotel, Toronto

Photo gallery for Chelsea Hotel, Toronto

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
2 indoor pools
2 indoor pools
2 indoor pools
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Overview of Chelsea Hotel, Toronto

Chelsea Hotel, Toronto

3.5 star property
Family-friendly hotel with 2 restaurants, near Yonge-Dundas Square

7.6/10 Good

3,963 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is AU$249
Price available on 8/12/2022
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

Room options

About this area

What's nearby

  • In Downtown Toronto
  • Toronto Eaton Centre - 6 min walk
  • University of Toronto - St. George Campus - 6 min walk
  • Royal Ontario Museum - 20 min walk
  • Scotiabank Arena - 23 min walk
  • Ripley's Aquarium of Canada - 29 min walk
  • Rogers Centre - 30 min walk
  • CN Tower - 30 min walk
  • Casa Loma - 34 min walk
  • Ryerson University - 1 min drive
  • Yonge-Dundas Square - 3 min drive

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 23 min drive
  • Exhibition Station - 8 min drive
  • Bloor Station - 10 min drive
  • Union Station - 22 min walk
  • College Station - 5 min walk
  • College St at Bay St Stop - 5 min walk
  • Dundas St West at Yonge St Stop - 5 min walk

Restaurants

  • Buffet Palace - 2 min walk
  • Jimmy's Coffee - 3 min walk
  • Salad King - 3 min walk
  • Barberian's Steak House - 3 min walk
  • Frascati - 4 min walk

About this property

Chelsea Hotel, Toronto

Located 2.8 mi (4.6 km) from the airport, Chelsea Hotel, Toronto features a rooftop terrace and puts you just a 5-minute drive from CN Tower. After splashing around at the 2 indoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A free kid's club, a fitness center, and a spa tub are other highlights. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: College Station is 5 minutes and College St at Bay St Stop is 5 minutes.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1590 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Secured covered onsite self parking (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (5200 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • 2 indoor pools
  • Arcade/game room
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • Croatian
  • Dutch
  • English
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Breakfast costs between CAD 27 and CAD 33 for adults, and CAD 8 and CAD 16 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 30.0 per stay
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation (may vary based on length of stay)

Parking

  • Covered self parking costs CAD 39 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Does Chelsea Hotel, Toronto offer free cancellation for a full refund?
Yes, Chelsea Hotel, Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chelsea Hotel, Toronto?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on 8 Dec 2022 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chelsea Hotel, Toronto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chelsea Hotel, Toronto?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Chelsea Hotel, Toronto?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Chelsea Hotel, Toronto?
Yes. Self parking costs CAD 39 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Chelsea Hotel, Toronto?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Chelsea Hotel, Toronto?
No, this hotel doesn't have a casino, but Woodbine Racetrack (26-min drive) is nearby.
What is there to do at Chelsea Hotel, Toronto and nearby?
Chelsea Hotel, Toronto has 2 indoor pools and a sauna, as well as a fitness center and an arcade.
Are there restaurants at or near Chelsea Hotel, Toronto?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Indian cuisine. Nearby restaurants include Barberian's Steak House (3-min walk), Frascati (4-min walk), and Panera Bread (4-min walk).
What's the area around Chelsea Hotel, Toronto like?
Chelsea Hotel, Toronto is in Downtown Toronto, a short 5-minute walk from College Station and 6 minutes' walk from Toronto Eaton Centre. Travelers say this hotel is in a good location.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

leslie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, great location
The check in was fast and pleasant. The hotel is located off of Yonge Street, which is a tourist hot foot. Lots of restaurants and shops nearby, close to conveniences, tourist attractions and public transit. The lobby and some of the rooms could use an update, but otherwise a good hotel.
Mira, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Herbert, 2-night trip
Verified Hotels.com guest review

6/10 Good

Patricia Brown Barrister, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again
Great location and very friendly, helpful staff.
Amie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffery, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dawn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Trevor, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Kid Zoned Closed.
Booked the hotel specifically for the kid zone for my son. The kid zone was closed. I imagine so many families specifically bill this hotel because of the kid zone. I understand routine maintenance, but the hotel should alert people when maintenance for the kid zone is scheduled, so people can make other arrangements if desired.
Troy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Horrible customer service
I booked the hotel because it said that they had an on site electric vehicle charger. The charging station was being occupied by a pick up truck (not an electric vehicle), and I asked if they could do something about it as I needed my car to be charged to depart the next day. They told me the spot was first come first served and they couldn’t do anything. Their only solution was for me to park my car in the public lot next door, which I did for my final night. And of course the charging station in that parking lot was occupied all night so I had to leave Toronto with a barely-charged vehicle. The fast charging station in Port Hope was under maintenance so I had to go to a slow charger in town and my trip home was delayed by almost 3 hours. Thanks to the Chelsea hotel. In the end, they refunded my parking but that did not help me
3-night business trip
Verified Hotels.com guest review