The Westin Harbour Castle, Toronto, Toronto: Reviews & Hotel Deals

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Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Lake View (Balcony) | Pillow-top beds, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

4-star hotel with indoor pool, connected to the convention centre, near Scotiabank Arena

8.2/10 Very good

1,789 verified Hotels.com guest reviews

Property highlights

Pool

Pet-friendly

Parking available

Internet access

Free WiFi

Restaurant

1 Harbour Sq, Toronto, ON, M5J1A6

Main amenities

Daily housekeeping
Near the beach
Restaurants and bar/lounge
Indoor pool
Breakfast available
Free children's club
2 outdoor tennis courts
Health club
Sauna
Steam room
Valet parking
Spa tub

For families

Playground on site
Children's club (free)
Fridge
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

Room options

About this area

What's nearby

In Downtown Toronto
Scotiabank Arena - 6 min walk
Ripley's Aquarium of Canada - 14 min walk
Rogers Centre - 16 min walk
CN Tower - 17 min walk
Metro Toronto Convention Centre - 17 min walk
The Distillery Historic District - 20 min walk
CF Toronto Eaton Centre - 20 min walk
University of Toronto - St. George Campus - 36 min walk
Ontario Place - 44 min walk
Lake Ontario - 1 min drive

Getting around

Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive
Toronto, ON (YYZ-Pearson Intl.) - 27 min drive
Exhibition Station - 6 min drive
Bloor Station - 10 min drive
Union Station - 11 min walk
Queens Quay Ferry Docks Terminal Stop - 3 min walk
Queens Quay West at Harbourfront Centre Stop - 8 min walk
King Station - 12 min walk

Restaurants

Alexandro's World Famous Gyros - 1 min walk
Subway - 4 min walk
BeaverTails - 6 min walk
RS - Real Sports - 8 min walk
Tim Hortons - 1 min walk

About this property

The Westin Harbour Castle, Toronto

Located 1.8 mi (2.9 km) from the airport, The Westin Harbour Castle, Toronto features a free kids' club and puts you only a five-minute drive from Scotiabank Arena. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mizzen, which serves international cuisine and is open for breakfast. A bar/lounge, a health club and a fitness centre are other highlights at this upmarket hotel. Fellow travellers love the breakfast and central location. The property is only a short walk to public transportation: Queens Quay Ferry Docks Terminal Stop is 3 minutes and Queens Quay West at Harbourfront Centre Stop is 8 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

977 rooms
Arranged over 35 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Free children's club

Pets

Pets stay for free (dogs only, 2 per room)
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
WiFi in rooms*

Parking

Covered on-site valet parking (CAD 55.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli

Travelling with children

Free children's club
Playground
Local/corner shop
Children's menu
Children's games
Toys

What to do

Tennis
Basketball
Racquetball/squash
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Marina nearby

Working away

24-hour business centre
32 meeting rooms
Computer station
Conference centre (70000 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages

Facilities

2 buildings/towers
Built in 1975
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Health club
An indoor pool
Arcade/games room
Hot tub
2 outdoor tennis courts
Sauna
Steam room

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Wheelchair-width doorways

Room amenities

Be entertained

50-inch LCD TV
Premium cable channels
Netflix
Films for purchase

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board

Sleep well

Pillow menu
Blackout curtains
Pillow-top mattress
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)

Stay connected

Desk
WiFi (surcharge)
Phone

Food and drink

Champagne service
Fridge
Free bottled water
High chair

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Recycling
Mobile key entry

Special features

Dining

Mizzen – This restaurant specialises in international cuisine and only serves breakfast. A children's menu is available.

The Chartroom Lounge – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Harbour Coffee Bar – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

WiFi is available in guest rooms for CAD 14.95 per day (rates may vary)
Local cuisine breakfast is offered for an extra charge of approximately CAD 10 to 30 per person
Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 7 October 2022 to 6 October 2024 (completion date subject to change). The following areas are affected:

Hallway
Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

Rollaway beds are available for CAD 35.0 per day

Parking

Covered valet parking costs CAD 55.00 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 5:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Harbour Castle

Harbour Castle Westin

Harbour Westin Castle

Westin Castle

Westin Castle Harbour

Westin Harbour

Westin Harbour Castle

Westin Harbour Castle Hotel

Westin Harbour Castle Hotel Toronto

Westin Harbour Castle Toronto

Toronto Westin

Westin Harbor Castle Hotel Toronto

Westin Hotel Toronto

Westin Toronto

Westin Harbour Castle Toronto Hotel

The Westin Harbour Castle, Toronto Hotel

The Westin Harbour Castle, Toronto Toronto

The Westin Harbour Castle, Toronto Hotel Toronto

Frequently asked questions

Does The Westin Harbour Castle, Toronto offer free cancellation for a full refund?

Yes, The Westin Harbour Castle, Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Westin Harbour Castle, Toronto?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Is there a pool at The Westin Harbour Castle, Toronto?

Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.

Are pets allowed at The Westin Harbour Castle, Toronto?

Yes, dogs stay free, with a limit of 2 per room.

Is parking offered on site at The Westin Harbour Castle, Toronto?

Yes. Valet parking costs CAD 55.00 per day.

What are the check-in and check-out times at The Westin Harbour Castle, Toronto?

You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Westin Harbour Castle, Toronto and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes basketball and racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Westin Harbour Castle, Toronto also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Westin Harbour Castle, Toronto?

Yes, Mizzen offers international cuisine.

What's the area around The Westin Harbour Castle, Toronto like?

The Westin Harbour Castle, Toronto is located on the boardwalk in Downtown Toronto, a short 3-minute walk from Queens Quay Ferry Docks Terminal Stop and 6 minutes' walk from Scotiabank Arena. Travellers say that the local area is very central perfect for sightseeing.

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

24 May 2023

Great location right in the harbor area beautiful view from window lots of areas for people to sight by walking, but trains and buses are other options to move around.