Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly hotel with outdoor pool, connected to a shopping centre, near Nathan Phillips Square

Choose dates to view prices

In downtown Toronto, Sheraton Centre Toronto Hotel offers a refreshing retreat. Indulge in breakfast and dinner at one of the two restaurants or unwind with sun loungers by the indoor and outdoor pools. Enjoy convenient shopping on site, connect to high-speed WiFi, and take advantage of express check-in.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Children's club
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is AU$315
includes taxes & fees
2 Apr - 3 Apr

Why we love this property

Foodie paradise
Discover garden-view dining at 2 restaurants plus a cafe and bar. This hotel offers private dining, full breakfast, and vegan, vegetarian options.
Premium sleep comfort
Drift into dreamland on pillowtop mattresses with plush down comforters. Blackout drapes ensure restful slumber at this hotel.

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(182 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(142 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
Down duvet
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Blackout curtains
  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Toronto, ON

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 13 min walk - 1.1 km
  • Rogers Centre - 14 min walk - 1.3 km
  • CN Tower - 14 min walk - 1.3 km

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 13 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 37 min drive
  • Exhibition Station - 7 min drive
  • Union Station - 10 min walk
  • Bloor Station - 10 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Queen St West at Bay St Stop - 3 min walk
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The Keg Steakhouse + Bar - York Street - ‬3 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk

About this property

Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel features a free children's club and puts you only steps from Nathan Phillips Square. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at 43 Down, which serves dinner and is one of 2 restaurants. Other highlights include a bar/lounge, a 24-hour fitness centre and a sauna. Fellow travellers love the pool and comfortable beds. Public transportation is only a short walk: Queen St West at York St Stop is steps away and Queen St West at University Ave Stop is 2 minutes.

At a glance

DONE

Hotel size

    • 1372 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (CAD 71.19 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Ice skating nearby

Working away

  • Business centre
  • 60 meeting rooms
  • Computer station
  • Conference space (5383 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only

Special features

Dining

43 Down – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Dual Citizen – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per stay

Parking

  • Covered valet parking costs CAD 71.19 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?

Yes, Sheraton Centre Toronto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Centre Toronto Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Sheraton Centre Toronto Hotel?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 kg per pet. There's a charge of CAD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Centre Toronto Hotel?

Yes. Valet parking costs CAD 71.19 per day. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Sheraton Centre Toronto Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Sheraton Centre Toronto Hotel?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (23-min drive) are both nearby.

What is there to do at Sheraton Centre Toronto Hotel and nearby?

Have fun with nearby winter activities such as ice skating, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near Sheraton Centre Toronto Hotel?

Yes, there are 2 on-site restaurants, featuring garden views.

What's the area around Sheraton Centre Toronto Hotel like?

Sheraton Centre Toronto Hotel is in Downtown Toronto, a short 1-minute walk from Queen St West at York St Stop and 5 minutes' walk from CF Toronto Eaton Centre. Travellers say that the local area is very central perfect for sightseeing.

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Reviews

Sheraton Centre Toronto Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, described as stunning, huge, beautiful, amazing, fantastic, and relaxing. (109 reviews)
  • The gym was excellent, great equipment, and clean, with many reviewers praising its quality and variety. (26 reviews)
  • The on-site dining and nearby restaurants offered a variety of options with good food and service. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
View
Lobby
Building
Bed
Parking
Room service

Reviews

10/10 Exceptional

Excellent hotel!!
Paul, 1-night trip

8/10 Very good

Pool was relaxing
Shelley, 1-night trip

10/10 Exceptional

always a great spot
Roger, 1-night trip

10/10 Exceptional

Room clean, staf kind and professional, spa clean
Med Amine, 3-night trip

10/10 Exceptional

Great corner room facing Nathan Philips Sq Early check in. Late check out accommodated Amazing Club Lounge with amazing view Amazing breakfast included with the Club Room We'll be back again to the Sheraton soon!
Tracey D, 1-night trip

10/10 Exceptional

Fantastic staff
patricia, 2-night trip

8/10 Very good

Good amenities and great staff
john, 1-night trip

10/10 Exceptional

Alina who checked us in was amazing. She was everything you’d want to experience getting to a hotel at check in
Nabeela, 2-night trip

10/10 Exceptional

Friendly staff. Great venue.
John, 3-night trip

10/10 Exceptional

Very nice hotel with super friendly staff.
Adam, 1-night trip

10/10 Exceptional

Love the lounge - staff was welcoming and delightful
Jeffrey, 2-night trip

10/10 Exceptional

Amazing hotel
Thomas, 1-night trip

10/10 Exceptional

The room is clean and service is satisfied
TaeYoung, 2-night trip

10/10 Exceptional

Clean room nice staff safe area
Ronnie, 3-night trip

8/10 Very good

Room was clean and the lobby was lovely with holiday decorations and music. .
Khristin, 2-night trip

2/10 Poor

Rude staff, and the lobby of the hotel is freezing …
Mehdi, 2-night trip

10/10 Exceptional

Great stay at the Sheraton Centre. Highly recommend.
Lisa, 1-night trip

10/10 Exceptional

Great hospitality and great location.
Marie, 3-night trip

10/10 Exceptional

Clean room helpful staff
Leonard, 1-night trip

10/10 Exceptional

Sheraton Centre staff are absolutely fantastic, in every department of the hotel. This is my second excellent experience there in the past 2 months. Looking forward to our next stay !
Annette, 2-night trip

10/10 Exceptional

Room was clean, pool area was fantastic
Josh, 1-night trip

10/10 Exceptional

Great stay
Lawrence, 2-night trip

10/10 Exceptional

Great check in experience Room has a great view of Nathan Phillips square at the Richmond tower Grab and go breakfast at dual citizen was fine but overpriced. Pool area is great but lacks a hot tub
Scott, 1-night trip

10/10 Exceptional

Beautiful hotel
Alycia, 3-night trip

10/10 Exceptional

Near toronto sign
Jieun, 1-night trip