Hotel Casa HX - Adults Only

Photo gallery for Hotel Casa HX - Adults Only

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Beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Casa HX - Adults Only

Hotel Casa HX - Adults Only

3.5 star property
Adults-only hotel with outdoor pool, near Holbox Beach

9.7/10 Exceptional

91 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The price is AU$178
Price available on 23/6/2022
Map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
Main amenities
  • 11 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Hotel Casa HX - Adults Only

Putting you within a 10-minute drive of Holbox Beach, Hotel Casa HX - Adults Only features a rooftop terrace and offers an airport shuttle (available on request) for USD 250 per vehicle. You can indulge in deep-tissue massages or facials, then grab a bite to eat at the restaurant. There's an outdoor pool and a poolside bar, and rooms get the details right with Egyptian cotton sheets and pillow menus. The helpful staff and beach location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 8:00 AM to 7:00 PM*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby
  • Whale-watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Roof Top HX - This rooftop bar serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Overall score and ratings

9.7

Exceptional

9.8/10

Cleanliness

9.9/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

I will come back to Casa HX. The staff is amazing, the suite was very nice and the room was superbly decorated, everything was cleaned
Nadia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel Casa HX was a pleasurable property, nicely laid out, super accessible, very friendly staff. The room was very clean and cute. They made our stay in Isla Holbox absolutely wonderful and we completely loved the stay largely in part because of Casa HX.
John, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rose, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I really loved this hotel. Quiet location near Punta Cocos beach. Nice pool and an excellent roof top bar. Staff were extremely friendly and helpful.
Oliver, 2-night trip
Verified Expedia guest review

10/10 Exceptional

stay here !
I had 6 nights in total on Holbox, of which my last 3 were spent at Casa HX, and my only regret is not having all 6 here! Whilst the location is a bit of a pain - its a good 20 minute taxi ride into town and can take about 30-60 minutes to get a taxi, the hotel more than makes up for it! I had a room with a sunbathing deck and private pool and it was perfect - i didn't leave the majority of the time i was staying here, except for dinner, despite the cloudy weather. I had dinner in the hotel one night and that was fantastic as well- was impressed by the quality of the food. They also allow you to have food delivered outside your room so i took breakfast on my private deck every morning which was so lovely. The staff were also lovely, especially the girl on the front desk. I honestly cant recommend this hotel enough - it was my favorite place in the 2.5 weeks i was in Mexico for, despite Holbox being my least favorite destination. I should also point out that i am a complete hotel snob so this is high praise coming from me! My only criticism is, like everywhere in Mexico, service is a little slow, and the bathroom floors get very slippery whilst wet, so would be worried if my parents stayed here for instance. Perfect for couples or solo travelers. Not ideal for people wanting to party every night in Holbox due to the distance from town. If you want to relax then book this place!
Ellie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darby, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
We loved everything about Casa HX. We stayed in two different rooms, cabana and king suite and they were both great. Every member of staff were amazing! The breakfast was lovely, as was all the other food at the restaurant. We’ll definitely stay again!
Jane, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Hotel - particularly if you're looking for a quiet stay away from town. The facilities were clean and comfortable, and every single member of staff, from the chefs and servers to the front desk up to the owner and his wife were warm, welcoming, and did all they could to make my stay as comfortable and happy as possible. Note that this property is a good 20-30 minute walk from town, but if you're looking for a serene oasis with friendly staff and great food on site, I can't recommend Casa HX highly enough.
Daniel, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Staff is unique in this hotel, they are friendly and always ready to make your stay unforgettable. Beautiful rooftop to watch the sunset and sip wonderful cocktail. I would definitely stay here again.
Astrid, 7-night romance trip
Verified Expedia guest review